Tweak to responsibilities resulting in new title 😉 Zooming in focus 🔎Lead the employee experience strategy and initiatives for a dynamic hybrid workforce exceeding 4,000 membersSpearhead internal communication strategies encompassing engagement, human resources, benefits, and wellness, including content creation, design, and schedulingPioneered the implementation (2022) and ongoing program management of a comprehensive rewards and recognition system, leveraging Awardco technology. Successfully drove adoption efforts, resulting in the dissemination of over 22,000 recognitions in 2023.Direct the definition, management, and execution of HR department Objectives and Key Results (OKRs), ensuring alignment with organizational goals.Oversaw feedback and pulse survey programs, implementing remedial actions as necessary to enhance employee satisfaction and engagement.Collaborate closely with corporate marketing to shape and execute employer branding strategies across social media platforms and employment review sites, notably GlassdoorConceptualized, established, and currently oversee an internal mentorship program instituted in 2020, boasting over 200 program graduates to date.Engage in various special projects, leveraging expertise and adaptability to address emerging needs and opportunitiesEngage in specialized initiatives as a representative of the HR department, contributing expertise and executing as requiredCollaborate with various departments and teams to identify areas for improvement, strategizing and implementing solutions for enhanced operational efficiency and effectiveness for a positive employee experience

Management of the Employee ExperienceManaged Included Initiatives, overseeing the end-to-end process from inception to launch and ongoing program management, enhancing company outreach and engagement.Pioneered the implementation (2022) and ongoing program management of a comprehensive rewards and recognition system, leveraging Awardco technology. Conceptualized, established, and currently oversee an internal mentorship program instituted in 2020mCreate and design internal communications encompassing engagement, human resources, benefits, and wellnessBasic graphic design for email, activities and other graphicsCollaborated closely with the learning and development team to support internal training initiativesPhilanthropy EffortsMaintain Employer Brand on social media platforms/Partner with Marketing in efforts already in place

Working towards keeping New American Funding a great place to work!

Provided hands-on performance management support to people leaders, encompassing coaching, counseling, career development guidance, and disciplinary action when necessaryInvestigate and resolve employee relations issues and address grievances.Functioned as the Human Resources Business Partner (HRBP) for regional business units, providing comprehensive support to a workforce of approximately 500 team membersProvide coaching to management to build leadership capabilities and drive growth.Facilitated the separation process for both voluntary and involuntary separations, ensuring procedural compliance and a respectful experience for departing employeesFacilitated seamless onboarding experiences for new hires on a weekly basisParticipated in employee engagement meetings, coordinate and plan events.Provided policy guidance and interpretation.Created and modified contracts and/or documents for promotions, transfers, and changes in collaboration with department managementCollaborated with colleagues in the human resources department to develop policies, programs, and solution.Manage Exit Interviews - Collect and analyze survey resultsAssist with general inquiries

HRBP for regional business unitsEmployee RelationsPerformance ManagementPartner with management to retain, develop and motivate people to achieve fullest potential Provide coaching to management to build leadership capabilities and drive growthEmployee EngagementOnboardingSeparation ProcessManage Exit InterviewsAssit with general inquiries

While at Midwest Recovery Systems I was an HR department of one and I did it all! Managed all human resources functions operating as a department of one supporting approximately 70 team membersManaged all people operations including but not limited to recruiting, onboarding, orientation, HRIS management, payroll processing, and offboardingManaged all employee relation concernsConducted new hire orientationBenefits administrationManaged administrative assistant

This temporary position allowed me to explore the world of recruiting! Source and recruit candidates for production and technical positionsScreen candidates resumes and job applicationsConduct phone interviews with candidatesOther duties as assigned

Supported factory production leaders with employee relations issues across 3 Missouri locations. Provided leadership coaching, advise on best practices, document concerns, etc.Conducted and documented Employee Relations investigationsConducted team member terminationsResponded to Missouri Unemployment claims and attended hears as requiredManagement of the Exit Interview processOther projects and duties as assigned

Responsible for all aspects of Human Resources operations from processing new hires to terminations. Supported management and leadership teams by assisting or handling and resolving Human Resources employee investigations. Volunteered and took charge of company events and functions for a 600+ headcount from luncheons to employee wellness events. Served as wellness committee chair; organizes and implements wellness initiatives.Conducted new hire orientation for classes of 10-30 people and maintain handouts for new employeesProcessed new hire paperwork and conduct E-Verify and I9 verificationProcessed employee separations: removal from UltiPro, benefits, spreadsheets, and update turnover report Assisted in benefit open enrollment for STC location (600+) and monthly signups using HRIS systemFMLA and LOA tracking and administrationResponded to UnemploymentCoordinated drug testing and FBI fingerprinting for client securityTracked and improved tracking for attendance and produce attendance warningsProcessed time card corrections, manage holiday “no-pay” list and exempt doc pay listManaged “Collector Time Off”, a bonus time-off awarded to collectors when qualifications are metMaintained electronic employee personnel files using “Kofax Capture” and “OnBase”Composed a variety of materials including disciplinary warning letters for behavioral and compliance violations , employment verification letters, memos, etc. and aesthetically pleasing postings, including internal job postings for the company’s “Front Page News” on company website

Assist in daily duties of human resources generalistMaintained 400 employee personnel filesMaintained employee information in a strict, confidential mannerAudited employee payroll issuesCreated and distributed identification badges for all new-hires and volunteersGeneral clerical work such as filing and answering phones