Eric Converse Email & Phone Number

Cleveland, OH, US

Green, Ohio, United States

Cleveland, Ohio, United States

Eric was an IT Project Manager and Scrum Master supporting Marketing Technology. The agile projects included both Scrum and Kanban methodologies in Jira. The waterfall projects leveraged traditional project management processes in Microsoft Project. Project budgets ranged from $50k-$1MM.

Cleveland, Ohio, United States

Eric was a marketing manager supporting the credit card account engagement and retention programs including Credit Line Increases, Credit Card Engagement, Rate and Fee Changes, and 2020 Holiday Campaigns leveraging direct mail, email, banner ads, and social media.

Cleveland/Akron, Ohio Area

• Eric was a direct marketing strategist focusing on pre-approved credit offers, credit card account management programs, consumer lending acquisition, and digital engagement tactics.
• Increased incremental conversion rate by 130%
• Improved NPV/contact by 50%
• Improved credit card and lending applications per campaign by 68%

• Eric led a team of two direct reports at KeyBank that managed digital marketing workflow from intake to execution. He was responsible for managing large projects, including a complete site rebuild, a strategic site.
• Configured and maintained marketing workflow systems in WorkFront and MS SharePoint.
• Responsible for building project schedules, effectively allocating resources, and notifying team members of at-risk deadlines.
• Scheduled and drove project meetings (e.g. kickoffs, status calls, reviews, postmortems, etc.)
• Developed and executed on a communication plan with key stakeholders.
• Tracked and analyzed resource bottlenecks. Refined process to maximize efficiency.

Cleveland/Akron, Ohio Area

• Eric was a Digital Marketing Project Coordinator at KeyBank, working on behalf of Fathom. He managed the digital marketing workflow from intake to execution. He was responsible for driving the projects forward and was.
• Developed and maintained marketing workflow systems in Microsoft SharePoint and WorkFront.
• Responsible for building project schedules, resource allocation, and stakeholder and team communication.
• Coordinated feedback and project information to and from business leaders and acquired compliance and stakeholder approvals.
• Scheduled and led project-related team meetings (e.g. kick-offs, status, stakeholder reviews, etc.)

Cleveland/Akron, Ohio Area

• At Falls Digital, Eric was a Digital Project Manager, managing (16) client projects ranging from web development, paid search, social media management, digital strategy, and SEO. Clients included B-to-B, B-to-C, and.
• Developed and maintained all project documentation including status reports and project schedules.
• Scheduled and facilitated project-related team meetings (e.g. kick-offs, status, client reviews, etc.)
• Facilitated and created project schedules with clearly defined deliverables and tasks.
• Led the execution of the project across the strategy, creative, QA and development teams.
• Ensured resources were assigned and allocated appropriately to the project schedule throughout the life of the project.

Cincinnati, Ohio Area

• For the Cincinnati Revolution of the AUDL (American Ultimate Disc League), Eric was both an Ultimate Frisbee® player and marketing manager for all team promotions. He was responsible for:
• Creating and managing all artwork, including, but not limited to: uniform designs, player announcements, fan and player gear design, conducting interviews, and team vlog.
• Coordinating team and player social media and other marketing materials.
• Generating and implementing ideas for on-field promotions, themed home games, and fan giveaways.

Valencia, CA

• At WayForward, Eric completed two video game projects in (13) months. The iOS/Android project, Build-a-Bear: Bear Valley TM, required a core team of fourteen developers over a thirteen month span. The browser based.
• Guided 35 member team to meet client milestones.
• Created invoices, project assignments, and provided other resources to vendors.
• Communicated with core team, publishers, agencies, QA, and other sources.
• Streamlined pipeline of assets, designs, and communication.
• Managed timeline and prioritized team tasks and provided reports to leadership.

Athens, OH

• Worked on various University-contracted projects as a Project Lead and Producer, including those for the U.S. Dept. of Energy, U.S. Dept. of Homeland Security, as well as other client and internal projects (a few are.
• Organized and prioritized workflow of 3D models and implementation of 300+ buildings.
• Delivered weekly proposals to U.S. Dept. of Energy officials about project progress.
• Implemented and managed incoming client feedback to incorporate feature requests.
• Coordinated internal resources to best fit project needs and deadlines.
• Hired and trained team members as well as created documentation for standards of operation and best practices. This project was contracted by the U.S. Department of Energy, Fluor-B&W Portsmouth, LLC, and the Voinovich.

Valencia, CA

Eric worked as a Quality Assurance Tester and Assistant Producer at WayForward Technologies on an internship while still enrolled at Ohio University. He also worked on some administrative tasks: Filing W-2s and 1099s, working with Intuit Quickbooks for writing checks, filing invoices, paying bills, and depositing checks.The titles that he worked on.