Eric Small Email & Phone Number

Aurora, Co, Us

Aurora, Colorado, United States

• QGenda management.• Enter faculty schedules.• Review all schedule changes.• Communicate clinic closures.• Follow-up to ensure clinics are closed.• Maintain faculty calendars and schedules.• Maintain office inventory.• Main office phone line coverage.• Process credentialing.• Monitor centralized ticketing system.• Support faculty travel requests.• Submit travel reimbursements and credit card reconciliations.• Provide administrative back-up support.• Participate in shared duties of support staff.• Provide time keeping management support.

Greenwood Village, Colorado, United States

Excellent customer service

Aurora, Colorado, United States

Assist CU faculty with leave requests, using the QGenda application.Assist CU faculty with Travel Arrangements and Expense Reimbursements, using Concur.Assist with work schedules for UCHealth employees, using Kronos/Dimensions.General duties: greet visitors, answer phones, mail distribution, supply management, facilities liaison.

Denver, Colorado, United States

• Primary Responsibilities (office manager / administrative / reception):• General office setup, organization, upkeep and decoration.• Receive and send mail.• Process bank deposits.• Administration of key card security system.• Responsible for office and kitchen supply tracking and stocking.• Acted as global travel portal administrator.• Managed relationships with vendors including printer, coffee services, FedEx, misc. repairs.• Coordinated with building and parking management groups. • Prepared and set up rooms and catering for client visits.• Planned and coordinated company events.

Greater Denver Area

• Primary Responsibilities (office manager / administrative / reception):• Supported staff of all levels (interns to owners).• Kept the office clean and organized.• Managed distribution of key card access.• Collected and distributed mail.• Answered phones and received office visitors.• Managed kitchen and office supplies and tracked against allocated budgets.• Managed building maintenance repairs and bookings of shared building spaces.• Scheduled all agency meetings, holidays and events via Outlook calendar.• Managed computer inventory in conjunction with company’s IT consulting partner.• Assisted IT consultant by providing first tier support and escalation of urgent requests. • Made bank deposits and assisted finance team with collection of receipts and data entry of vendor invoices.• Arranged travel for team members.• Organized company events including quarterly team events, annual holiday party, summer picnic. • Facilitated client office visits with room/space set up and catering.• Catered weekly team lunches.• Coordinated the new hire process by providing helpful information to new employees before their start, organized their IT setup and scheduling on onboarding meetings.• Facilitated exit process for terminated employees.

Denver, Colorado, United States

Excellent customer service

Greenbelt, Maryland

• Answer all incoming calls with a pleasant, professional voice and good listening skills. • Ensure proper identification of members using approved security questions prior to releasing information or conducting transactions. • Assist members with account and/or loan inquires, rate information, products and services, requests for statements and any other products and services information. • Assist members with questions relating to accounts, loan payoffs and stop payments, and/or error resolutions after completing any necessary research. • Inform members of current promotions and new or updated products. • Facilitate debit card requests for ordering, blocking, and travel notifications. • Open various types of accounts and/or shares, checking, certificates and other accounts for members, offering products/services in order to increase services. • Make fee reversal decisions within approved limits.

Capital Heights, Md

• Manage a single location shop, including warehouse.• Supervise 6 employees, including sales team, admin team and warehouse team.• Purchase products as needed for restocking.• Maintain good vendor relations.• Process and file invoices.

Laurel, Md

• Assist in the preparation of consumer loan applications in accordance with credit union loan policy and procedures. • Communicate with and assist members and dealers regarding loan applications and processes. • Gather necessary documentation such as application, title, lien release, bill of sale, Carfax, etc. • Review consumer loan applications for accuracy and completeness. • Work with loan officers and underwriters to ensure all stipulations are met, regarding the loan approval. • Lookup credit scores. • Generate closing documents, create closing checklists and disburse funds.

• Serve as the first point of contact for all card related inquiries for Debit, ATM and Credit cards. • Demonstrate an understanding of organization processes and structure in order to identify resources needed to resolve card related problems or gather information to assist others. • Perform general tasks with a high degree of accuracy including Card orders, Card maintenance and replacement, Temporary Credit Limit increases, Travel Notification on card processing systems. • Process all returned cards for updated addresses and notate accounts accordingly. • Access daily reports to monitor card related data. • Work rotating Saturdays.

Laurel, Md

Website maintenance; email marketing campaigns; HTML; Dreamweaver.

Laurel, Md

• Primary Responsibilities (office manager / administrative / reception):• Supported IT staff of all levels (support techs to IT Vice President).• Kept the office clean and organized.• Collected and distributed mail.• Answered phones and received office visitors.• Managed computer inventory and office supplies and tracked against allocated budgets.• Scheduled all agency meetings, holidays and events via Outlook calendar.• Assisted finance team with data entry of vendor invoices.• Arranged travel for team members.• Facilitated the disposal and recycling of unused computer equipment.• Managed the completion and submission of timesheets and expense reports.

Lanham-Seabrook, Md

Software Support; error resolution

Columbia, Md

Help Desk support; error resolution.

Desktop and network tech support; help desk support; error resolution; travel; Lotus Notes; Procurement; Asset Management; Server Administration.

Crystal City Va

General clerical duties

Cameron Station, Virginia

General clerical duties

Rockville, Md

Financial transactions; cash handling; member service.

Upper Marlboro, Md

Responsible for representing the credit union in a positive and professional manner. Provide assistance and guidance to the membership concerning products and services. Cross-sell credit union's products and services.

Greenbelt, Md

Accurately and efficiently process and record routine transactions for customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on credit union products and services.