Keith Harrison Email & Phone Number

Loveland, CO, US

Greater Denver Area

* Work as a member of a cross functional project team contributing to the technology-based solutions and consult on concept feasibility.* Own the technical components of a customer integration project including but not limited configuration, debugging, documentation, testing, and go live support.* Integrate Akamai's Solutions including Dynamic Site.

Broomfield, CO

• Sales and Engineering Support for Webroot's MSP, SMB, and Enterprise software and services.
• Contributed technical expertise in support of geographically dispersed sales team.
• Provided pre-sales and post-sales support of external customers across product lines, including product demonstrations and installation assistance.
• Technically-trained internal and external customers on products.
• Furnished advanced troubleshooting and support ticket liaising for customer issues.
• Prepared customer facing documentation and user guides.

Louisville, Colorado

• Recommended and implemented the overall enterprise architecture and IT business processes.
• Managed all technical aspects of four company mergers, including but not limited to LAN/WAN infrastructure, telecommunications, data centers, and policies and procedures.
• Maintained and executed an annual enterprise IT budget.
• Managed SOX 404 and PCI audits, compliance, and remediation efforts.
• Responsible for talent recruiting, development, and management of 8-person team.

Virginia Beach, Virginia

• Managed 10-site regional network of 25 Web/Application Servers, supporting 2M users.
• Recommended and implemented the overall regional architecture and IT business processes.
• Oversaw a $100K server room upgrade.
• Managed day-to-day activities for a 5-person team.

Louisville, Kentucky

• Provided Tier-III design and support for corporate LAN/WAN.
• Responsible for the complete design, implementation, and maintenance of a multi-state, production network of over 30 routers (Cisco/IBM), 155Mbps $1.6 million ATM backbone, multiple isolated and integrated ATM Forum.
• Managed 30 corporate and production servers of various operating systems.
• Selected as Project Manager based on organizational skills and knowledge of premise wiring infrastructure upgrade across the corporate office and seven regional offices.