Faisal Khan Email & Phone Number

Pakistan

Detailed Roles and Responsibilities:Manage the administration of the Bank’s Data Center systems (Windows/Linux and Virtual environment) to ensure uninterrupted availability to support the Bank’s functions.Install new/rebuild existing servers and configure hardware, services, and settings, directories in accordance with standards and project/operational requirements along with virtual infrastructure.Ensure maintenance of documentation for managing systems, including their recovery in the case of disasters.Develop and maintain installation and configuration procedures.Diagnose and resolve system-related incidents and problems.Assist IT Management in planning and budgeting for the Bank’s computer Data Center Systems.Assist in capacity planning and management, configuration management, change management, and release management.Report periodically on the status of support issues being handled by the user support team.Handle escalation of support issues where required as per defined procedures.Handle System Administrator-related solutions for various project and operational needs.Contribute to system standards.Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes.Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.Apply OS patches and upgrades regularly and upgrade administrative tools and utilities. Configure/add new services as necessary as per IT Security.Upgrade and configure system software that supports infrastructure applications or Asset Management applications per project or operational needs.Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.Maintain data center environmental and monitoring equipment.

Karāchi, Sindh, Pakistan

 Install and maintain Linux-based server hardware and software systems and administer all server performance and ensure availability for same. Maintain all system backups and assist to restore all procedures and provide required training to all users. Design and maintain all system tools for all scripts and automation processes, and monitor all capacity planning. Integrate all required software and resolve all issues across various technologies and design require enterprise servers and provide backup support. Evaluate all documents according to system requirements and evaluate all designs and perform tests on all development activities and administer all complex methodologies. Develop an infrastructure to provide support to all business requirements and perform regular troubleshooting on the system to resolve all issues. Monitor everyday systems and evaluate the availability of all server resources and perform all activities for Linux servers. Assist to configure and deploy all virtual machines and install and provide backup to all configuration procedures. Maintain and monitor all patch releases and design various patch installation strategies and maintain all systems according to Regularities standardization. Maintain and monitor all system frameworks and provide after-call support to all systems and maintain optimal Linux knowledge. Perform troubleshooting on all tools and maintain multiple servers and provide backup for all files and script management servers. Perform tests on all new software and maintain patches for management services and perform audits on all security processes.

Karachi , Pakistan

 Manage administration of Bank’s Data Center systems (Windows / Linux and Virtual environment) to ensure uninterrupted availability to support Bank’s functions. Install new / rebuild existing servers and configure hardware, services, and settings, directories in accordance with standards and project /operational requirements along with virtual infrastructure. Ensure maintenance of documentation for managing systems including their recovery in the case of disasters. Develop and maintain installation and configuration procedures. Diagnose and resolve system-related incidents and problems. Assist IT Management in planning and budgeting for Bank’s computer Data Center Systems. Assist in capacity planning and management, configuration management, change management, and release management. Report periodically on the status of support issues being handled by the user support team. Handle escalation of support issues where required as per defined procedures Handle System Administrator related solutions for various project and operational needs Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required In-depth knowledge of Microsoft systems, Linux, and applications Ability to perform Tier-III Support. Strong understanding of implementation in the large production-critical environment, preferably covered, Microsoft products (AD, DNS, Hyper-V, and Windows Server), Linux Product (Red Hat, CentOS, Fedora) (HP Systems & Dell systems).

Dubai, United Arab Emirates

 To lead and support work on a range of IT risk management activities; datacenter servers, systems, Applications Threat Assessments,  To drive and develop new business on behalf of the Company and conduct business Development in a favourable manor to the company. Responsible for third-level support for all Application and server related issues. To develop excellent professional relationships with all potential clients by demonstrating an understanding of their business requirements, and striving for reliability and high-quality delivery. Lead to Prepare and maintained documentation of technologies, standards policies and procedures. To assist in managing the risk consultant team to achieve company goals and targets. To develop and provide best practice advice and methodologies across all crisis and security risk and datacenter services.

Pakistan

• Maintained and managed supports more than 60 Free BSD Linux /Windows Servers for Data Center LIVE and DR.• Responsible for third-level support for all server related issues.• Successfully deployment of AD 2012 and Real Time Backup.• Successfully Install and configure deployment of Squid Server with ACL.• Successfully deployment of Antivirus Kasper Sky.• Maintained and managed supports more than 150 Free BSD Linux /Windows Servers for Data Center LIVE, UAT, and DR.• Responsible for third-level support for all server related issues.• Responsible for Data Center servers any hardware related issue.• Installation, Configuration, Maintenance & Monitoring of running Servers based on FreeBSD & Linux operating system.• Responsible for Data Center any new system build, upgrade and migrate. • Administered change management related to server upgrades and software installation.• Responsible for Data Center Servers backup execution/restoration. • Responsible for Data Center Servers backup creating scripting and schedule. • Prepared and maintained documentation of technologies, standards and procedures.• Manage Service Level Agreement (SLA), Warranties of servers & other Data Center product and also Warranty clams.• Design & configured the BCP (Business Continuity Planning). For Data Center Server level.• Design & Installed New DR SITE and UAT Data Center.• Maintain and manage Data Center applications Squid, Samba, LDAP, Qmail, Lotus notes Kaspersky VM Servers etc.• Installed and configured an Active Directory Domain Controller and DNS Server.• Also helped in Data Center operations, daily routine task email creation, AD users. Sharing users, ftp users etc.• Involvement of new HITACHI san deployment.

It Data Center

• Maintained and managed supports more than 150 Free BSD Linux /Windows Servers for Data Center LIVE, UAT, and DR.• Responsible for third-level support for all server related issues.• Responsible for Data Center servers any hardware related issue.• Installation, Configuration, Maintenance & Monitoring of running Servers based on FreeBSD & Linux operating system.• Responsible for Data Center any new system build, upgrade and migrate. • Administered change management related to server upgrades and software installation.• Responsible for Data Center Servers backup execution/restoration. • Responsible for Data Center Servers backup creating scripting and schedule. • Prepared and maintained documentation of technologies, standards and procedures.• Manage Service Level Agreement (SLA), Warranties of servers & other Data Center product and also Warranty clams.• Design & configured the BCP (Business Continuity Planning). For Data Center Server level.• Design & Installed New DR SITE and UAT Data Center.• Maintain and manage Data Center applications Squid, Samba, LDAP, Qmail, Lotus notes Kaspersky VM Servers etc.• Installed and configured an Active Directory Domain Controller and DNS Server.• Also helped in Data Center operations, daily routine task email creation, AD users. Sharing users, ftp users etc.• Involvement of new HITACHI san deployment.

• Installing and configuring CCIS Server For Mybank and KASB.• Installing and configuring EBA Server and EBA Clients for mybank and KASB.• Signature Data Migration from mybank’s UniSign system to Misys EBA Co-sign.• Installation and configuration for Equation Client access.• Installation and configuration of Nexus EBA Printer for Mybank.• Uploading Signature to CCIS for Mybank branch servers.• Configure workgroup PC’s of mybank onto New Domain configuration in mybank branches.• Installing and configuring and TI Client for mybank.• Resolving problems issue for mybank.• All the required Technical Support for mybank.• Installation & configuration all technical support server related issues.• Installation & handling all trouble shooting of Operating System.