Senior Business Analyst
Chatswood, New South Wales, Australia
As a member of the Real-Time Prescription Monitoring project team, I performed a range of internal and vendor-facing functions to ensure the successful delivery of SafeScript NSW. My responsibilities included:- Vendor management: Responsible for communicating requirements to the software vendor and collaborating with the vendor’s development team on solution design. - Stakeholder engagement: Worked with internal stakeholders to define, refine, and prioritise requirements, and review and approve solution designs. - Internal technical SME: As the in-house expert on the product, I acted as a resource for the test team and business stakeholders, providing training and advice where needed. I leveraged my extensive knowledge of the product to increase efficiency in the team’s requirements definition, by identifying how requirements could be met given existing system functionality. I ran frequent product demonstrations to health practitioner peak bodies and NSW Ministry of Health stakeholders, in order to build confidence in the project goals, disseminate knowledge, and gather feedback to inform requirements prioritisation and design decisions.