Dean James Email & Phone Number

- Own the instructional design process which includes, but not limited to topic management, process determination, storyboarding, writing, creating, building, researching, reviewing, and implementing edits across client collections.- Assist with creation and updating of help materials.- Assist with client instructional design projects as needed.- Oversee.

-Oversee, manage, and quickly respond to all immediate customer and driver support requests-Meet with clients virtually using Luma's screen sharing solution (LumaLive®) to provide technical support as needed.-Engage with the instructional design/marketing team to provide ideas, support, and execution of successful social marking campaigns and our website.

- Write reviews and previews for wide range of different video game genres.

-Have transcribed 9,700 video and audio clips from a variety of different areas that require the utmost precision and quality with strict deadlines.-Appointed as member of the Transcript Review team to supervise the transcription work of other editors.

-Research SEO and Google Trends to find the most effective topics to garner hits on the website.-Have written 100+ unique and well-researched articles of at least 350 words each.-Collaborate with a diverse group of team members across the globe on various projects.

Conway, SC

-Help lead team of 32 access specialists, including managing schedules and delegating projects.-Lend 2500+ items per year to patrons and other libraries via Interlibrary Loan.-Organize, document, and maintain a collections management project across entire library of 140,000 materials, which has now weeded out 40,000 outdated materials.-Assisted with setup.

-Composed and published 4,351 unique news articles, editorials, and reviews covering the gaming industry and other entertainment-related topics. -Reviewed 225 games that were also posted on major review indexing sites Metacritic and OpenCritic, some of which were later utilized for marketing purposes.-Covered pre-release events in-person or virtually as.

-Provided technical support to event planning team and attendees during various events using CRM and SaaS tools like Zendesk and HubSpot.-Assisted with 24 events for the American Heart Association and March of Dimes.

-Wrote and published 600 relevant news articles, editorials, and reviews.-Attended Electronic Entertainment Expo conference and interacted with a variety of different industry professionals, followed by relaying experience through articles.-Managed social media, used aggregator resources, and worked with the backend of the website, resulting in a greatly.

Myrtle Beach, South Carolina Area

-Furnished guests with excellent customer service in-person, via email, and by telephone.-Independently supervised the grounds, reservation line, and guest needs overnight. -Responsible for managing and completing transfer of all daily business and revenue.

-Wrote, edited, and circulated nearly 2,000 news articles, editorials, and reviews.

Columbia, SC

-Designed and maintained travel plan spreadsheets for Summer Olympics trip forstudents.

Columbia, SC

-Coordinated and marketed what became a very successful reading program in over 50schools across four counties, including delivering over 30,000 bookmarks to areaschools.-Dressed up as the team’s mascot at schools while promoting the reading program.-Implemented new forms and spreadsheets to maximize efficiency in the office.

North Myrtle Beach, SC

-Performed administrative tasks in the office, including day-to-day activities.-Designed, developed, and maintained web presence.-Overhauled and provided technical support of all database and network systems in theoffice to thoroughly ensure reliability, consistency, and confidentiality of clients.

Master Of Sport And Entertainment Management, Sport And Entertainment Management

Bachelor Of Arts (B.A.), Political Science