Gina Mueller Email & Phone Number

Littleton

“I enjoy serving others and having a significant impact on business. My favorite part involves collaborating with you, my client, to help find and negotiate the perfect housing, hotel or venue for your meeting or event, either domestically or internationally. WHAT I DO FOR YOU• Listen to you and your organization’s needs and determine housing / site selection requirements for your event success• Handle the site research process and provide a list of high value choices for hotels and venues• Averaging a 35% cost saving on hotel expenses, I lead the hotel and vendor negotiation process to ensure you receive the absolute BEST value and terms possible• Consult on budget management, manage the event budget and actual spend within budget • Plan and coordinate the timeline and associated meeting activities with the hotel or venue• Help you minimize risk and maximize ROI• Manage the event from start to finish• Guide follow-up efforts to ensure future success• Exceed your expectations!ACHIEVEMENTS• Planned and managed the entire Airstream Palooza Festival on 12/01/18 at the Hotel Paseo in Palm Desert, CA, including obtaining city permits and coordinating multiple live music bands and the popular pop-rock group Pablo Cruise

Denver, Colorado

“Due to our team’s exceptional customer service and relationship building, we were requested back to manage sales for this new hotel’s launch, a true testimony to our professionalism and prior achievement. I had the incredible opportunity as a key leader of the Sales Team to help launch the opening of the Renaissance Denver Downtown City Center Hotel. As my 2nd hotel opening, I was fully prepared to lead a robust sales campaign to fill the hotel and support the revenue building process. I managed the Corporate, Association and Professional Sports Markets within the hotel and established productive working relationships. True to my nature, I set targets to exceed my goals and establish new levels for sales success. I thoroughly enjoyed the diverse activities and fast-paced nature of this job and incorporated focused relationship building throughout my daily activities.”• Managed new customer and existing client needs and associated meeting/event requirements • Developed and implemented standard operating procedures (SOPs) for the Sales & Catering departments and trained teams in meeting planning and execution, customer service and quality support• Served as liaison and main point of contact between National and Global Marriott teams, CVent, Visit Denver, HPN, and Starcite, ensuring open communications and problem solving support• Achieved an annual group budget of $3.6M in sales revenue• Exceeded personal revenue goals by 115% (2014), booking over $1M in room revenue• Conducted prospecting and cold calling, identifying potential new business and capturing new clients• Maintained a strong focus on client relationship management, achieving exceptionally high existing client retention rates • Expanded relationship building through trade show participation and market events, resulting in increased hotel sales

Denver, Colorado

“One of my favorite roles, I got to establish and manage the convention and catering services side of the Hotel, an enormous and fulfilling challenge. This position also represented my first foray into the sales support of a Hotel opening.”• Hotel recognized as “Top 25 Hotels in the U.S. by Trip Advisor” (2012)• Hotel ranked #1 in Downtown Denver (2011, 2012)• Developed, documented and executed catering processes, policies and procedures and communicated expectations, establishing team alignment for the goals• Led the planning and management of all large conventions, conferences, meetings, VIP events, Chef’s Table Luncheons, and customer appreciation events• Sourced, hired and trained the catering team and Banquet Manager and supported the development of the Banquet Team • Directed all supply ordering (china, silver, linens, tables, chairs, etc…) for 30,000 square feet of event space• Developed weekly catering revenue forecasting and delivered revenue presentations to leadership• Led team to exceed $3M sales revenue target for food, beverage, room rental and a/v rental

“The Brown Palace Hotel was an amazing property and represented unique beauty, fascinating history and robust event sales opportunities. I especially enjoyed the challenge of orchestrating diverse events such as:• Corporate VIP parties• The annual Champagne Cascade to kick off the holiday season• The Debutante Ball• Weddings, Weddings & more Weddings (up to 57 weddings in 1 year)• The annual High Tea shared with the Stock Show Prizewinning Bull”Additional Achievements:• Sold events for the Brown Palace venue, an historic 4 Star / 4 Diamond Hotel with 243 rooms and 20,000 square feet of event space• Led Catering Sales team and Convention Services team to achieve $4.5 million dollar budget• Cultivated productive relationships and collaborated with culinary team, ensuring competitive positioning in the changing market• Designed and implemented wedding and holiday packages, resulting in 57 weddings in the first year

Rebranded hotel from Crown Palaza Tampa Westshore to an independent property.