Gina Mueller Email & Phone Number

Littleton

• “I enjoy serving others and having a significant impact on business. My favorite part involves collaborating with you, my client, to help find and negotiate the perfect housing, hotel or venue for your meeting or.
• Listen to you and your organization’s needs and determine housing / site selection requirements for your event success
• Handle the site research process and provide a list of high value choices for hotels and venues
• Averaging a 35% cost saving on hotel expenses, I lead the hotel and vendor negotiation process to ensure you receive the absolute BEST value and terms possible
• Consult on budget management, manage the event budget and actual spend within budget
• Plan and coordinate the timeline and associated meeting activities with the hotel or venue

Denver, Colorado

• “Due to our team’s exceptional customer service and relationship building, we were requested back to manage sales for this new hotel’s launch, a true testimony to our professionalism and prior achievement. I had the.
• Managed new customer and existing client needs and associated meeting/event requirements
• Developed and implemented standard operating procedures (SOPs) for the Sales & Catering departments and trained teams in meeting planning and execution, customer service and quality support
• Served as liaison and main point of contact between National and Global Marriott teams, CVent, Visit Denver, HPN, and Starcite, ensuring open communications and problem solving support
• Achieved an annual group budget of $3.6M in sales revenue
• Exceeded personal revenue goals by 115% (2014), booking over $1M in room revenue

Denver, Colorado

• “One of my favorite roles, I got to establish and manage the convention and catering services side of the Hotel, an enormous and fulfilling challenge. This position also represented my first foray into the sales.
• Hotel recognized as “Top 25 Hotels in the U.S. by Trip Advisor” (2012)
• Hotel ranked #1 in Downtown Denver (2011, 2012)
• Developed, documented and executed catering processes, policies and procedures and communicated expectations, establishing team alignment for the goals
• Led the planning and management of all large conventions, conferences, meetings, VIP events, Chef’s Table Luncheons, and customer appreciation events
• Sourced, hired and trained the catering team and Banquet Manager and supported the development of the Banquet Team

• “The Brown Palace Hotel was an amazing property and represented unique beauty, fascinating history and robust event sales opportunities. I especially enjoyed the challenge of orchestrating diverse events such as:
• Corporate VIP parties
• The annual Champagne Cascade to kick off the holiday season
• The Debutante Ball
• Weddings, Weddings & more Weddings (up to 57 weddings in 1 year)
• The annual High Tea shared with the Stock Show Prizewinning Bull”Additional Achievements:

Rebranded hotel from Crown Palaza Tampa Westshore to an independent property.