Greg Walker Email & Phone Number

Jacksonville, Florida Area

Accountable for communicating, planning and providing leadership to their assigned team. Provide day-to-day tactical execution and operational implementation of plans as directed and overseen by IT senior leadership. Associate IT Managers provide direction to project and functional resources within and outside their reporting structure, gather, support and develop the resources needed to execute the plan, champion the tactical direction of work and remove barriers within their sphereof influence. The Associate IT Manager is accountable for performance management and salary administration for their team as well as assisting with career development planning, coaching, training and teambuilding. Essential Functions• Proactively identifies implements and manages process improvements and agile solutions within functional area.• Articulates goals and oversees achievement.• Responsible for direct oversight of staff, tactical execution and implementation of operational plans.• Makes recommendations to senior leadership and provides input into executive summaries for senior leadership.• Performs hands-on technical work as need arises.• Influences, interacts and makes decisions impacting assigned work unit.• Collaborates decisions with peer associate manager and senior leadership.• Ensures adherence to practices, procedures, precedents, policy and senior leadership direction.

Jacksonville, Florida Area

Jacksonville, Florida Area

Service Desk Technician at Florida Blue, responsible for supporting over 13,000 users across 3 domains. Experience working with HP Service Manager Ticketing software, VMWare, Active Directory, Exchange Management Console, Citrix XenApp and many other proprietary applications.

Jacksonville, Florida Area

Service Desk Technician at Florida Blue, responsible for supporting over 13,000 users across 3 domains. Experience working with HP Service Manager Ticketing software, VMWare, Active Directory, Exchange Management Console, Citrix XenApp and many other proprietary applications.

Florida Blue, Jacksonville

Service Desk Technician at Florida Blue, responsible for supporting approximately 10,000 users. Experience with Service Manager Ticketing software, VMWare, Active Directory and Remote Desktop Console, as well as various other proprietary software.

Jacksonville, Florida Area

Level 1 IT Technician currently performing computer refreshes for a large corporation. Responsibilities include machine initialization, data migration, and application verification and installation, as well as user technical support following a refresh. Additionally responsible for inventory maintenance and decommissioning of computers prior to returning them to the manufacturer.

800 Water St., Jacksonville, Florida

Responsible for completing assignments supporting the Regional Executive, the REIN (Regional Economic Information Network) Director and various Rein initiatives. Assignments may include collecting and analyzing regional economic and/or financial data; contributing to the development of analytical economic reports by filtering current economic news and anecdotes; developing content, including graphs and charts, for presentations, speeches, or articles; and assisting with special projects and events.

Performed routine maintenance and repairs on classroom computers such as installing additional drives or adding RAM.Provisioned classroom computers with required OS and applications.Performed disc partitioning as required for individual educational needs.Performed patching and updating of OS's as well as AntiVirus software as required.Used Deep Freeze software to aid in preventing corruption of computer drives.Used Symantec Ghost and Clonezilla for imaging and deploying master drive images.Assisted in cannibalizing and salvaging equipment from retired equipment.Performed Layer 1 installation/modification.Technologies supported include: Layer 1, Cat5/5e Cable, TCP/IP, DNS and DHCP, PC, SATA and IDE Hard Drives, RAM, Printers and Faxes, Motherboards.

Responsible for daily sales calls to assigned stores, to include approximately 350 SKU's.Consistently exceeded forecasted sales quotas.Specially selected for limited availability Account Manager Training Program.Promoted to Account Manager from my original position of Retail Space Specialist.Responsible for assigning and securing contracts on appropriate sales level agreements.Responsible for customer satisfaction/ problem resolution in assigned outlets.Responsible for maintaining product appearance in assigned outlets.Responsible for stock rotation and freshness.Responsible for selling in new product to non-corporate outlets.Responsible for selling in seasonal/ temporary sale pricing/ product emphasis.Responsible for installing and maintaining necessary POS and signage in accounts.Responsible for advising customers on pricing, merchandising and inventory.

HouseparentMy wife and I were employed as live-in caregivers for up to 10 children.Responsible for complying with all Department of Children and Families rules and regulations regarding care for state ward children.Responsible for generating and maintaining required DCF, FDH and internal paperwork and documentation.Responsible for maintaining and accounting for applicable portions of the $180,000.00 operating budget.Responsible for interacting with school officials, medical professionals and others involved in each child's case.Responsible for interacting and liaising with various support providers of the Children's Homes.Responsible for meeting with the parents of the children in our care.Responsible for appearing in court as required by the children's case plan.

Tallahassee, Florida Area

Live-in care provider for 6 boys placed in care by the state of Florida.Responsible for implementing the approved Boys Town behavioral model.Responsible for generating all required paperwork to document the care and treatment of the children.Responsible for documenting and maintaining the household budget.Responsible for maintenance and upkeep of the facility.