Hailey Wright Email & Phone Number

Sales and Operations Trainee• Participated in a year-long program with warehouse, inside and counter sales, projects and quotations, and marketing rotations to get experience in the field and understand how Codale is run.

• Assisted potential students fill out and submitt applications for the Pathway Program• Answered questions about the program details and structure

• Worked with team manager to make the team more efficient and unified with understanding policies• Learned how to order product directly form vendors and more efficiently manage inventory• Deepened understanding of how the business is run• Helped create SOP's and new employee training procedures

• Communicated with customers about problems they experienced with their orders and helped resolve the problem while keeping the customer happy• Trained new employees and answered questions in a timely manner, resulting in a very high competency of the new employees

• Worked with a team to create content and posters for the school service-learning program• Designed flyers and bulletin boards to inform students of important information, which significantly increased the number of students that were interested in joining the program

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers• Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance

Bachelor Of Business Management

General Studies