Iris Gonzalez Bartlett 🏂 Email & Phone Number

Park City, Utah, United States

• In my current role, I work directly with inbound prospects to plan every aspect of their vacation experience.
• Contact inbound leads via phone and/or email within 15 minutes of receiving.
• Lead calls to uncover the prospects expectations and goals.
• Spoke to over 50 people via phone and/or email a day.
• Stay educated on local area; find and suggest outings based on prospect’s needs, wants and budget.

Park City, Utah, United States

• Completed 8-week TrainYo Sales Development Training Program to learn core SDR skills
• Researched ICP’s across multiple industries and identified key decision makers to contact
• Created outbound prospecting motions utilizing cold calls, email and LinkedIn Sales Navigator
• Built rapport and trust with prospects by showing an understanding of their industry and pain points
• Addressed questions and objections during cold calls in a customer-centric way to increase call to demo set conversion rate

Park City, Utah, United States

• Here, I oversee a staff of 10-15 people and am responsible for timeliness, order accuracy, inventory, staff and sales opportunities.
• Established and maintained B2B relationships with third party vendors.
• Work with vendors to fulfill orders and ensure proper inventory levels.
• Confirm staff is on task and performing at an elite level.
• Upsell customers on wine, cocktails and desserts through engaging conversations and relationship building.
• Promptly resolve issues and guarantee service is exceeding expectations.

Natick, Massachusetts, United States

• Here, I was responsible for familiarizing myself with product, including technical information, in order to educate guests about the products with goal of selling and upselling.
• Provided exceptional guest experience by getting to know them and individualizing the sale.
• Sold approximately $600 per guest order and was frequently top seller in the store.

Framingham, Massachusetts, United States

• Order Management: Weekly receipts of purchase orders via EDI (Electronic Data Interchange). Involved electronic failure monitoring, communication with DC, proactive inventory analysis. Provided Import and
• Export documents for overseas shipments.
• Inventory Management: Successfully managed inventory levels at third-party distributor. Duties included navigation of web portal, manual shipment input, etc.
• Forecasting & Sales Analysis: Reported to manufacturing regarding needed quantities/changes.
• Accounts Receivables: Duties included disputing invoice discrepancies, assembling returns packages, submitting invoices for payment and recommend changes in credit status as appropriate, etc.

Framingham, Massachusetts, United States

• Posted daily bank deposits to Rweb, processed funding and credit card sales and monitored automatic and manual bank postings.
• Posted and cleared utilities and Sales Tax Refunds. Posted Credit Card Fees on month end. Processed Credit Card Payments (for all divisions, except stores – backup).
• Regression tested before major release of SAP.