Jacob Wright Email & Phone Number

Customer-facing sales engineer with the AspenTech Digital Grid Management team (formerly OSI)- Conducting software demonstrations: Performing demonstrations of our suite of grid management applications, built on the monarch™ platform, to potential clients, showcasing key features and benefits. - Maintaining a software demonstration system: Working with team members to maintain and enhance the demonstration system. - Maintaining product knowledge: Developing and maintaining a deep understanding of our software products, staying up to date with the latest features, updates, and industry trends. - Providing Sales support: Collaborating closely with the sales team to understand client requirements and align software demonstrations accordingly; providing technical expertise and guidance to the sales team during client interactions, addressing any technical questions or concerns that arise.- Collaborating with internal teams: Working closely with product management, development, and technical subject matter experts to stay informed about industry trends, competitive landscape, and emerging technologies related to our software solutions. - Assisting with customer inquiries, sales request, proposals, and other related tasks.

Kansas City, Missouri, United States

Directing and coordinating the dispatch of electric trouble, planned work, service orders and switching to ensure the safety of personnel and equipment; ensuring customer satisfaction through the safe, efficient, and reliable operation of the distribution system; assisting in creating a schedule to ensure adequate staffing; collaborating and communicating with other departments, assisting in the prioritization of work. Also responsible for coordinating and assisting in storm restoration efforts including monitoring of dispatched personnel and workload; improving operator tools and processes; reports to management concerning restoration efforts.

Kansas City, Missouri, United States

I acted as the System Operating Authority for distribution operations (4KV-34KV). This included monitoring and responding to outage and service issues, managing crews and projects for daily work, and writing and issuing switching orders to rearrange circuits for construction, maintenance, and outage restoration. I used SCADA devices, Outage Management Systems, Telemetric systems, two-way radios, and other programs to manage distribution services.