- Conducted a comprehensive social listening audit using Sprinklr, providing actionable insights for improving social listening strategies for MABI brands- Optimized internal social listening reporting process by creating a weekly automated social listening report sent to marketing department and leadership teams - Established a derogatory social mention alert system to promptly inform internal social team of any negative mentions- Proposed a cross-collaborative mock marketing campaign and social initiatives to be adopted with the White Claw brand with fellow marketing interns- Presented a slide deck of findings of all the above to key internal stakeholders at Mark Anthony

Rock Paper Scissors (RPS) is a music tech PR agency located in Bloomington, Indiana. RPS is dedicated to producing creative PR campaigns to attract the most media coverage for clients. Customers are in the realm of music technology, music gear, B2B music agencies, music consumer products and apps, artist-facing and label services, and much more.- Researched 25 music tech companies in a database of over 7,000 contacts to generate leads and increase clientele - Managed 2 sales pipelines on database to monitor sales cycle flow and ensure account details are updated regularly - Attended weekly staff meetings to stay updated on clients and company events

Auto-Owners Insurance is among the nation’s largest insurers and provides insurance to nearly 3 million policyholders. Auto-Owners offers multiple lines of insurance, including life, home, auto, and business, and is represented by 48,000 licensed agents in 26 states. Auto-Owners is rated A++ (Superior) by the AM Best Company, a nationally recognized independent insurance rating authority, and a Fortune 500 company.- Recorded social media webinars through Adobe Premier Pro, distributing to 48,000 licensed agencies in 26 states- Identified trends in visitor engagement on A-O’s corporate Twitter account and presented key takeaways at monthly meetings, increased average engagement by 20%- Produced digital content for A-O’s corporate social media channels and independent agencies along with promotional partnerships (NASCAR, BIG 10, SEC)- Scheduled social media postings on AO's corporate social media pages through Hootsuite Community Management and monitored key conversation trends - Optimized Google search and Facebook paid advertisements regarding A-O's monthly blogs to maximize account ROI

Devil’s Lake Yacht Club (DLYC) is a seasonal, social, private member club that has been around since the 1940s. DLYC provides stellar tastes and entertainment to around 700 members through April to September. DLYC hosts a plethora of events throughout the summer like weddings, local business functions, and themed social parties. - Prepared both alcoholic and nonalcoholic beverages for bar and restaurant patrons to increase customer satisfaction - Merged ingredients together and correctly garnished glasses to produce significant cocktails while being calm and focused under pressure- Recorded food and drink orders, observing any specific requests and sending it to the kitchen through a P.O.S system in order to meet patrons exact requirements which allowed me to implement organization skills- Mapped bar inventory and replenished stock as needed - Established strong relationships with bar patrons through frequent communication which led to initiating reliable connections

- Advised patrons in decision making, like recommending cocktails and main dishes, explaining chef specials on the menus, pairing wines to correct dishes, and answering any questions regarding food or drink, developing interpersonal communication skills - Maintained a positive attitude and proper communication in a fast-paced environment with bussers, cooks and other staff, producing vital teamwork skills- Trained new staff on all aspects of the restaurant and how to properly provide customer service, fostering skills in leadership and mentoring- Composed revenue by totaling bill, delivering the bill, receiving bill with gratuity, and entering billing information in Point of Sale (P.O.S) computer, which allowed me to gain numeracy skills-Coordinated small member parties by designing party layout, menu, and proper staffing in order to provide a unique customer experience which developed event planning skills

The Boys & Girls Club of Lenawee (BGC) is a non-profit after school and summer program that provides academic and emotional support to at-risk kids in the area. The BGC implements enrichment programs which paves the path for the children to become our future leaders. Around 180 members visit the club daily in need of a safe haven to develop their identity with the help of Youth Development Professionals. - Facilitated and established a classroom curriculum for as many as twenty-five to thirty members which allowed me to implement my own creative ideas and plans- Designed after school plans and enrichment projects for several children with ages ranging from six to nine that allowed them to produce critical skills like teamwork, leadership, and interpersonal communication- Introduced members to several programs, like MoneyMatters, allowing members to learn basic financial skills, which prepares them to make important financial decisions as adults- Influenced positive relationships and initiated emotional support to the children on various issues regarding their personal and home lives, enhancing problem-solving skills- Launched and directed the first BGC talent show that attracted thirty-two participants, with ages ranging from six to seventeen, improving event planning skills and establishing community relations