Technical Writer
CurrentTeam leader for Pacific's technical writers/specialistsAssist client on implementation of management system components and documentation projects.Organize and conduct process capture/mapping with SMEs and use outputs to achieve a successful digital transformations (e.g., ERP applications). Create sets of internal communication tools with user-defined styles (e.g., Microsoft 365).Code and redesign MS Project templates to simplify management reports.Analyze IT systems to produce manuals or guides for variety of End Users (e.g., Oracle E-Business Suite). Assist client to align or update organization documents to a set of government standard or compliance. Conduct knowledge transfer sessions to client personnel related to the use and maintenance of documents produced in a project.
