Joseph Quick Email and Phone Number
I am an enthusiastic Information Science student specializing in User Experience (UX) Design with a passion for blending user-driven research with creative design solutions to enhance user interactions. My journey in the world of UX began with a keen interest in understanding how users interact with products and services, and finding ways to improve those experiences through thoughtful design.Having spent nearly a decade at Zingerman's Roadhouse, I have worn multiple hats as a Lead Server, Administrator, member of the Governance Committee, as well as leading the charge on survey-based analytics (Net Promoter Score). My tenure here has been more than a job; it's been an exploration in human-centric service, a life-lesson on how to be a servant-leader, and an ongoing case study in the operational dynamics of a successful business.Working at Zingerman's Roadhouse has allowed me to hone my skills in high-paced environments, anticipating the needs of a diverse clientele, and managing a team to deliver exceptional service. My role as an administrator has equipped me with organizational and decision-making skills that are critical to UX design projects. Furthermore, managing customer survey initiatives has offered me valuable insights into consumer behavior, enabling me to apply this understanding to create user-centered design strategies. My approach to UX design is interdisciplinary, drawing from my experience in the hospitality industry, where every interaction matters, and each touchpoint is an opportunity to delight, inspire, and engage. I am always eager to collaborate on projects that push the envelope in UX, particularly those that intersect with sales and research to drive innovation and user satisfaction.I am looking to bring my unique blend of skills and perspective to a team that values user research, empathetic design, and a relentless pursuit towards improving the user experience.Please feel free to connect with me to discuss potential collaborations, share insights, or simply exchange ideas about the latest in UX design and research. I’m always eager to learn from others and grow professionally within this ever-evolving field.
Zingerman'S
View- Website:
- zingermanscommunity.com
- Employees:
- 207
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AdministratorZingerman'S Oct 2015 - PresentAnn Arbor, Michigan, United StatesIn my administrative role at Zingerman's Roadhouse I manage the Roadhouse's survey system by creating and distributing feedback cards to guests and compiling the data for report each week. I also represent the Roadhouse in the "Zingerman's Governance Committee", a committee that works on the continuity of Zingerman's as a community of businesses, establishing employee ownership, public ownership, refining organizational policy, and overseeing the process of staff partner selection. I facilitate a group called, "Service group" in which we talk about tips around service to our guests as well as collaborating to enact organizational change. Through service group I draft a variety of different documents such as BLCs (Bottom-line change, the Zingerman's procedure for enacting change) and SOP (Standard Operating Procedures) which both help improve our systems of service and operation, as well as document procedures that require a standard.
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ServerZingerman'S May 2015 - Present2501 Jackson Rd, Ann Arbor, Mi 48103Server at Zingerman's Roadhouse, a sit-down restaurant that features southern-style barbeque and traditionally American food and drinks. At Zingerman's Roadhouse my position called "lead server", this is a server that also has the responsibility of a supervisor and are expected to maintain a standard of professionalism, availability, and competence. These responsibilities include training new staff, checking side work completion, managing labor costs, and being a leader in general. I also spend time in the catering department, this would include: catering weddings, delivering food, setting up events, corresponding with potential and current customers.
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Assistant ManagerSeoul Street Aug 2013 - May 20151771 Plymouth Rd, Ann Arbor, Mi 48105I started at Seoul Street as a general team member and delivery driver; after a few months I worked my way up to the position of Assistant Manager which entailed me running operations at specific times such as opening the restaurant and closing down as well. Through this job I learned a lot about training, food prep, and customer service.
Joseph Quick Education Details
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Business Administration And Management, General
Frequently Asked Questions about Joseph Quick
What company does Joseph Quick work for?
Joseph Quick works for Zingerman's
What is Joseph Quick's role at the current company?
Joseph Quick's current role is Student of Information Science - UX Design.
What schools did Joseph Quick attend?
Joseph Quick attended University Of Michigan - School Of Information, University Of Michigan - School Of Information, Washtenaw Community College.
Who are Joseph Quick's colleagues?
Joseph Quick's colleagues are Katrina Betz, Allison Zeglis, Amy Belz, Samantha Rodriquez, Jibril Munkaila, Troy Satterthwaite, Jessi Englund.
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Joseph Quick
Project Manager / Estimator At Sunland Construction, Inc. Eastern DivisionTuscaloosa, Al2sunlandconstruction.com, yourempiregroup.com -
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