Jeff Duncan Email & Phone Number

St. Augustine, Fl, Us

Jacksonville, Florida, United States

Jacksonville, Florida, United States

• Led 14 direct report store managers in the Tampa Region, generating annual retail sales surpassing $800M and profits exceeding $205M.• Conducted comprehensive evaluations of sales initiatives (DIY, Pro, In-home Service), analyzing financial and operational efficiency to ensure alignment with objectives.• Exemplified a commitment to safety excellence by leading one of the top-performing districts, cultivating a safety-focused culture that resulted in an exemplary track record and… Show more • Led 14 direct report store managers in the Tampa Region, generating annual retail sales surpassing $800M and profits exceeding $205M.• Conducted comprehensive evaluations of sales initiatives (DIY, Pro, In-home Service), analyzing financial and operational efficiency to ensure alignment with objectives.• Exemplified a commitment to safety excellence by leading one of the top-performing districts, cultivating a safety-focused culture that resulted in an exemplary track record and setting a benchmark for the entire organization. Show less

Mooresville, North Carolina

• Developed and operationalized a $600M MST organization, integrating 14 Regional Directors and 136 District Merchandising Service Managers.• Drove strategic sales growth by orchestrating directed service impacts across the store, contributing to the South Division's impressive $33B in sales and ensuring optimal store readiness for exceptional customer experiences.• Strategically directed a vast team of 9,000+ associates across the South Division, leading 5 Regional Directors and 49… Show more • Developed and operationalized a $600M MST organization, integrating 14 Regional Directors and 136 District Merchandising Service Managers.• Drove strategic sales growth by orchestrating directed service impacts across the store, contributing to the South Division's impressive $33B in sales and ensuring optimal store readiness for exceptional customer experiences.• Strategically directed a vast team of 9,000+ associates across the South Division, leading 5 Regional Directors and 49 District Merchandising Service Managers to drive optimal execution of merchandising services and product resets.• Spearheaded the optimization of merchandising services, aligning with service standards and reset quality to achieve exceptional execution performance across the division.• Orchestrated the precision and timely execution of product resets, ensuring adherence to service standards and quality measures to consistently deliver outstanding results.• Successfully led root cause analysis efforts, resolving issues and instituting solutions by partnering with Merchandising, Project Planning, and Vendor stakeholders, ensuring delivery of bay service and project execution.• Aligned division-wide efforts to achieve optimal execution of merchandising services, resulting in superior performance and a track record of exceptional outcomes.• Empowered Regional Directors and District Managers to lead their teams with precision, fostering a culture of excellence and alignment with strategic objectives.• Implemented agile strategies to enhance service delivery, streamline execution processes, and elevate the efficiency and effectiveness of merchandising services.• Drove a culture of engagement implementing continuous learning to enhance leadership development and performance, resulting in organizational engagement during the inaugural two years. Show less

Mooresville, North Carolina

• Managed a high-performing team of 58 associates and 6 Director-level managers, strategically orchestrating the deployment of merchandising projects to product service teams across multiple store locations.• Spearheaded the flawless execution of New Store and Remerch projects, ensuring seamless implementations and optimal alignment with strategic goals.• Key-success driver in a Kaizen event, fostering continuous improvement in project planning and execution, amplifying operational… Show more • Managed a high-performing team of 58 associates and 6 Director-level managers, strategically orchestrating the deployment of merchandising projects to product service teams across multiple store locations.• Spearheaded the flawless execution of New Store and Remerch projects, ensuring seamless implementations and optimal alignment with strategic goals.• Key-success driver in a Kaizen event, fostering continuous improvement in project planning and execution, amplifying operational precision and strategic agility.• Revolutionized project deployment strategies, enhancing efficiency and effectiveness for product service associates in store resets, resulting in streamlined execution and optimized outcomes. Show less

Panama City, Florida Area

• Developed and implemented sales methodologies, consistently outperforming annual targets by 13% through strategic planning.• Led a team of 1,800+ associates across three states, optimizing store performance to achieve annual sales exceeding $440M and profits surpassing $75M.• Recognized for excellence by nomination as South Division Market Director of the Year in 2016.• Ranked as the top 3 Market Directors across the business by successfully achieving Double-Digit Comps in 2015… Show more • Developed and implemented sales methodologies, consistently outperforming annual targets by 13% through strategic planning.• Led a team of 1,800+ associates across three states, optimizing store performance to achieve annual sales exceeding $440M and profits surpassing $75M.• Recognized for excellence by nomination as South Division Market Director of the Year in 2016.• Ranked as the top 3 Market Directors across the business by successfully achieving Double-Digit Comps in 2015, following a 7%+ comp growth in 2014.• Increased merchandising sales by 10.25% by orchestrating a paradigm shift towards a customer-centric environment, executing transformation in in-store experiences.• Executed data-driven assessments of persistent sales endeavors, examining financial and operational efficacy across diverse segments including DIY, Pro, and In-home Service, resulting in fine-tuned initiatives that drove sustainable growth.• Oversaw market operations by guiding strategy development, enhancing customer relations, and fostering business growth across 13 stores in the Atlanta Region, resulting in consistent achievement of sales and profitability targets. Show less

Tampa/St. Petersburg, Florida Area

• Generated $36M+ in annual sales volume and surpassed sales targets/NBT budgets by implementing customer service programs driving the growth and profitability of specialty sales initiatives.• Reduced recruitment efforts by training and cultivating the development of 10 Store Manager trainees contributing to an increase in the internal talent pipeline.• Revitalized employee engagement by 12% by leading and executing change involving morale, and performance deliverables; a standout score… Show more • Generated $36M+ in annual sales volume and surpassed sales targets/NBT budgets by implementing customer service programs driving the growth and profitability of specialty sales initiatives.• Reduced recruitment efforts by training and cultivating the development of 10 Store Manager trainees contributing to an increase in the internal talent pipeline.• Revitalized employee engagement by 12% by leading and executing change involving morale, and performance deliverables; a standout score in the Market, surpassing the Region and Company average.• Assembled high-performance sales and technical teams, retaining top talent to consistently achieve and exceed business objectives. Show less

Orlando, Florida Area

• Enhanced customer satisfaction and revenue growth by executing go-to-market strategies to optimize Net Sales and Profit Lines, influencing $3B in sales across 57 locations, including Pro Sales and In-Home Services, in partnership with the Regional Vice President.• Spearheaded strategic business planning and identified key growth opportunities, propelling accelerated business expansion and revenue generation.• Led and directed initiatives to establish a customer-centric culture across… Show more • Enhanced customer satisfaction and revenue growth by executing go-to-market strategies to optimize Net Sales and Profit Lines, influencing $3B in sales across 57 locations, including Pro Sales and In-Home Services, in partnership with the Regional Vice President.• Spearheaded strategic business planning and identified key growth opportunities, propelling accelerated business expansion and revenue generation.• Led and directed initiatives to establish a customer-centric culture across the region, resulting in elevated customer satisfaction. Show less

Naperville, Illinois

• Successfully achieved annual sales volume of $39M across 2 stores by developing and implementing strategic marketing and sales strategies. • Earned the esteemed Chairman's Award in 2005 for ranking among the top 5 stores company-wide in achieving the highest total sales exceeding the sales plan, showcasing an exceptional track record of exceeding targets.

• Orchestrated District-Wide Excellence: Oversaw comprehensive performance management across 11 stores in the district, achieving annual sales volume of $12M.

Chicago, Illinois, United States

Kenan-Flagler Business School

Bachelor Of Science, Criminal Justice