Jeff Duncan Email and Phone Number
DIRECTOR OF OPERATIONS | Architecting Efficiency and Elevating PerformanceDriven by 10+ years in multi-unit retail leadership, I'm a Seasoned Director of Operations who orchestrates transformative change, delivering operational excellence, exponential growth, and unparalleled success. Known for visionary leadership, I adeptly navigate complex challenges, propelling teams to peak performance. My expertise lies in forging partnerships, driving innovation, and crafting agile strategies.✦ Respected Senior Leader | Coach | Trainer ✦ Industry Expertise in Retail ✦ Strategic Operational Initiatives🚀 Catalyst for Change: Known for propelling teams to peak performance, navigating challenges, and forging innovative strategies for unmatched success.🔑 Driving Strategic Alignment: Expertly leveraging 10+ years of multi-unit experience to align retail operations with growth objectives, using data-driven insights to amplify achievements.💼 Leadership at Scale: Senior leader, coach, and trainer, guiding teams of 9,000+ within a matrixed structure, consistently earning respect and trust.🛍️ Retail Expertise: Adept at executing multimillion-dollar sales strategies, integrating LEAN methodologies for efficiency and revenue enhancement.💎 Skills: Strategic Planning, FP&A, P&L, Operations, Financial Analysis, Data Analysis, Continuous Improvement, Change Management, Performance Management, Project Management, Risk Management, Leadership, Customer Service, Sales🚀 Continuous Growth: Recognized for excellence, ranked among top leaders, and earned the Chairman's Award for exceptional sales performance.💡 Visionary Leadership: Catalyst for transformation, driving growth, and operational excellence. Ready to architect efficiency in your organization.
Chenmed
View- Website:
- chenmed.com
- Employees:
- 2255
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Associate Center Operations DirectorChenmedSt. Augustine, Fl, Us -
District ManagerLeonard Truck Outfitters Aug 2024 - PresentJacksonville, Florida, United States -
District ManagerLowe'S Companies, Inc. Oct 2021 - Feb 2024Jacksonville, Florida, United States• Led 14 direct report store managers in the Tampa Region, generating annual retail sales surpassing $800M and profits exceeding $205M.• Conducted comprehensive evaluations of sales initiatives (DIY, Pro, In-home Service), analyzing financial and operational efficiency to ensure alignment with objectives.• Exemplified a commitment to safety excellence by leading one of the top-performing districts, cultivating a safety-focused culture that resulted in an exemplary track record and… Show more • Led 14 direct report store managers in the Tampa Region, generating annual retail sales surpassing $800M and profits exceeding $205M.• Conducted comprehensive evaluations of sales initiatives (DIY, Pro, In-home Service), analyzing financial and operational efficiency to ensure alignment with objectives.• Exemplified a commitment to safety excellence by leading one of the top-performing districts, cultivating a safety-focused culture that resulted in an exemplary track record and setting a benchmark for the entire organization. Show less -
Senior Director - Merchandising ServiceLowe'S Companies, Inc. Oct 2018 - Sep 2021Mooresville, North Carolina• Developed and operationalized a $600M MST organization, integrating 14 Regional Directors and 136 District Merchandising Service Managers.• Drove strategic sales growth by orchestrating directed service impacts across the store, contributing to the South Division's impressive $33B in sales and ensuring optimal store readiness for exceptional customer experiences.• Strategically directed a vast team of 9,000+ associates across the South Division, leading 5 Regional Directors and 49… Show more • Developed and operationalized a $600M MST organization, integrating 14 Regional Directors and 136 District Merchandising Service Managers.• Drove strategic sales growth by orchestrating directed service impacts across the store, contributing to the South Division's impressive $33B in sales and ensuring optimal store readiness for exceptional customer experiences.• Strategically directed a vast team of 9,000+ associates across the South Division, leading 5 Regional Directors and 49 District Merchandising Service Managers to drive optimal execution of merchandising services and product resets.• Spearheaded the optimization of merchandising services, aligning with service standards and reset quality to achieve exceptional execution performance across the division.• Orchestrated the precision and timely execution of product resets, ensuring adherence to service standards and quality measures to consistently deliver outstanding results.• Successfully led root cause analysis efforts, resolving issues and instituting solutions by partnering with Merchandising, Project Planning, and Vendor stakeholders, ensuring delivery of bay service and project execution.• Aligned division-wide efforts to achieve optimal execution of merchandising services, resulting in superior performance and a track record of exceptional outcomes.• Empowered Regional Directors and District Managers to lead their teams with precision, fostering a culture of excellence and alignment with strategic objectives.• Implemented agile strategies to enhance service delivery, streamline execution processes, and elevate the efficiency and effectiveness of merchandising services.• Drove a culture of engagement implementing continuous learning to enhance leadership development and performance, resulting in organizational engagement during the inaugural two years. Show less -
Director Deployment Planning & ExecutionLowe'S Companies, Inc. May 2018 - Sep 2018Mooresville, North Carolina• Managed a high-performing team of 58 associates and 6 Director-level managers, strategically orchestrating the deployment of merchandising projects to product service teams across multiple store locations.• Spearheaded the flawless execution of New Store and Remerch projects, ensuring seamless implementations and optimal alignment with strategic goals.• Key-success driver in a Kaizen event, fostering continuous improvement in project planning and execution, amplifying operational… Show more • Managed a high-performing team of 58 associates and 6 Director-level managers, strategically orchestrating the deployment of merchandising projects to product service teams across multiple store locations.• Spearheaded the flawless execution of New Store and Remerch projects, ensuring seamless implementations and optimal alignment with strategic goals.• Key-success driver in a Kaizen event, fostering continuous improvement in project planning and execution, amplifying operational precision and strategic agility.• Revolutionized project deployment strategies, enhancing efficiency and effectiveness for product service associates in store resets, resulting in streamlined execution and optimized outcomes. Show less -
District ManagerLowe'S Companies, Inc. Jan 2013 - Apr 2018Panama City, Florida Area• Developed and implemented sales methodologies, consistently outperforming annual targets by 13% through strategic planning.• Led a team of 1,800+ associates across three states, optimizing store performance to achieve annual sales exceeding $440M and profits surpassing $75M.• Recognized for excellence by nomination as South Division Market Director of the Year in 2016.• Ranked as the top 3 Market Directors across the business by successfully achieving Double-Digit Comps in 2015… Show more • Developed and implemented sales methodologies, consistently outperforming annual targets by 13% through strategic planning.• Led a team of 1,800+ associates across three states, optimizing store performance to achieve annual sales exceeding $440M and profits surpassing $75M.• Recognized for excellence by nomination as South Division Market Director of the Year in 2016.• Ranked as the top 3 Market Directors across the business by successfully achieving Double-Digit Comps in 2015, following a 7%+ comp growth in 2014.• Increased merchandising sales by 10.25% by orchestrating a paradigm shift towards a customer-centric environment, executing transformation in in-store experiences.• Executed data-driven assessments of persistent sales endeavors, examining financial and operational efficacy across diverse segments including DIY, Pro, and In-home Service, resulting in fine-tuned initiatives that drove sustainable growth.• Oversaw market operations by guiding strategy development, enhancing customer relations, and fostering business growth across 13 stores in the Atlanta Region, resulting in consistent achievement of sales and profitability targets. Show less -
Store ManagerLowe'S Companies, Inc. Nov 2010 - Dec 2012Tampa/St. Petersburg, Florida Area• Generated $36M+ in annual sales volume and surpassed sales targets/NBT budgets by implementing customer service programs driving the growth and profitability of specialty sales initiatives.• Reduced recruitment efforts by training and cultivating the development of 10 Store Manager trainees contributing to an increase in the internal talent pipeline.• Revitalized employee engagement by 12% by leading and executing change involving morale, and performance deliverables; a standout score… Show more • Generated $36M+ in annual sales volume and surpassed sales targets/NBT budgets by implementing customer service programs driving the growth and profitability of specialty sales initiatives.• Reduced recruitment efforts by training and cultivating the development of 10 Store Manager trainees contributing to an increase in the internal talent pipeline.• Revitalized employee engagement by 12% by leading and executing change involving morale, and performance deliverables; a standout score in the Market, surpassing the Region and Company average.• Assembled high-performance sales and technical teams, retaining top talent to consistently achieve and exceed business objectives. Show less -
Regional Sales DirectorLowe'S Companies, Inc. Jul 2009 - Oct 2010Orlando, Florida Area• Enhanced customer satisfaction and revenue growth by executing go-to-market strategies to optimize Net Sales and Profit Lines, influencing $3B in sales across 57 locations, including Pro Sales and In-Home Services, in partnership with the Regional Vice President.• Spearheaded strategic business planning and identified key growth opportunities, propelling accelerated business expansion and revenue generation.• Led and directed initiatives to establish a customer-centric culture across… Show more • Enhanced customer satisfaction and revenue growth by executing go-to-market strategies to optimize Net Sales and Profit Lines, influencing $3B in sales across 57 locations, including Pro Sales and In-Home Services, in partnership with the Regional Vice President.• Spearheaded strategic business planning and identified key growth opportunities, propelling accelerated business expansion and revenue generation.• Led and directed initiatives to establish a customer-centric culture across the region, resulting in elevated customer satisfaction. Show less -
Store ManagerLowe'S Companies, Inc. Sep 2003 - Jun 2009Naperville, Illinois• Successfully achieved annual sales volume of $39M across 2 stores by developing and implementing strategic marketing and sales strategies. • Earned the esteemed Chairman's Award in 2005 for ranking among the top 5 stores company-wide in achieving the highest total sales exceeding the sales plan, showcasing an exceptional track record of exceeding targets. -
District ManagerAutozone Aug 2001 - Aug 2003• Orchestrated District-Wide Excellence: Oversaw comprehensive performance management across 11 stores in the district, achieving annual sales volume of $12M. -
Regional Loss Prevention ManagerAutozone May 1998 - Jul 2001Chicago, Illinois, United States -
Police OfficerTown Of Normal, Il Jun 1996 - May 1998
Jeff Duncan Education Details
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Kenan-Flagler Business School -
Criminal Justice
Frequently Asked Questions about Jeff Duncan
What company does Jeff Duncan work for?
Jeff Duncan works for Chenmed
What is Jeff Duncan's role at the current company?
Jeff Duncan's current role is Associate Center Operations Director.
What schools did Jeff Duncan attend?
Jeff Duncan attended University Of North Carolina At Chapel Hill, Illinois State University.
Who are Jeff Duncan's colleagues?
Jeff Duncan's colleagues are Michelle Campi, Kounty Price, Greg Landstrom, Sarita Sethi, Mba Hsa, Kentake Rinio, Michelle Anez, Preeta Bissessar.
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Jeff Duncan
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Jeff Duncan
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Jeff Duncan
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