Jeff Thomas Email & Phone Number

Provide stellar customer service to all customers by helping to resolve and handle various issues at lowest level Demonstrate excellent verbal and written communication skills daily through answering and directing phone calls, sending emails, and conversing with students and other personnel Handle, process, and file important and confidential documentsUse Microsoft Office programs such as Word, Excel, PowerPoint, and Outlook on a daily basis Nominated for World-Class Customer Service

Monitored, maintained, issued, and tracked fire department supply, firefighting gear and equipmentSuccessfully worked and interacted with island locals as well as other foreigners Collaborated with others in order to maintain cleanliness of fire station, fire vehicles, and fire equipment Worked in and around controlled and restricted areas in order to solve firefighting related issuesMember of the initial transition team that was responsible for successfully transitioning the fire department from military to civilian

Opened and closed facility alone and without any issues or complicationsSuccessfully expanded the gym's membership by explaining to guests the benefits of using the facility and its equipment Processed and filed payments and confidential information without errorDemonstrated outstanding customer service by meeting the needs of customers in a timely fashion and to the best of my ability

Opened and closed store alone without any complications or errorsSuccessfully handled money from customers, closed out cash drawers, and made accurate bank depositsMentored, managed, trained, and provided leadership for younger and inexperienced employeesProvided excellent customer service by answering telephones, interacting with customers, and addressing and solving customer complaints and issues

Provided positive leadership, guidance, and training to new airman and firefightersMaintained and updated department Technical Orders and Standard Operating ProceduresUtilized outstanding communication skills during training exercises and actual emergencies in order to ensure personal safety and the safety of othersPracticed, taught, and demonstrated fire safety standards to fire department personal and the publicEnhanced and expanded firefighting knowledge and skills through constant education, training, and the acquisition of valuable firefighting-related certifications

Bachelor'S, Project Management

Activities and Societies: Student Ambassador, Dean's List, Student Newspaper

Firefighting

Areas of education included First Responder training, fire protection fundamentals, structural firefighting principles, structural fire.