Jen Marshall Email and Phone Number

Investor onboarding and retention, event/program coordination, and committee management.As Investor Relations Manager for the Greater Macon Chamber of Commerce, I serve as the primary liaison for new and existing investors, ensuring they are seamlessly onboarded, engaged, and supported throughout their journey. From maintaining an accurate and dynamic membership database to coordinating impactful programs like BREW and ribbon cuttings, I focus on fostering meaningful connections and delivering value to the local business community. My role encompasses everything from retention strategies and satisfaction surveys to managing the Ambassador Committee and community engagement initiatives, all while continuously improving processes and creating tailored solutions that empower businesses to thrive in Macon.

Central point of contact and office coordinator for the Chamber headquarters. Responsibilities included warmly greeting and directing visitors, managing space rentals, handling phone calls and emails, maintaining the Chamber's program calendar, and providing administrative support to the President & CEO and VP of Finance. Additionally, I assisted with Investor services, event coordination, and database management, ensuring smooth operations and exceptional service delivery. Other duties include maintaining office organization, coordinating deliveries, and assisting with various tasks as assigned by leadership.

I have strong organizational abilities, which contribute a great deal to my business. I am a commissioned artist, as well as a writer. I specialize in aesthetics, whether it be text, design or studio art.

- Managed social media platforms, including Facebook and Twitter, by creating graphics, crafting engaging captions, and scheduling posts using Later software, ensuring a consistent and impactful online presence.- Provided marketing consulting services, collaborating with the owner to develop campaign ideas and timelines, leveraging expertise to drive strategic decision-making and campaign effectiveness.- Orchestrated email communications using Demandforce, overseeing contact management and designing and disseminating marketing and educational emails to patients, contributing to patient engagement and retention efforts.- Directed campaign management efforts by conducting monthly planning meetings with Dr. Fredricks to strategize two months in advance, conducting research, and identifying necessary graphics and copy. Developed and maintained spreadsheets to monitor campaign details, marketing strategies, and key performance indicators (KPIs), enabling data-driven decision-making.- Assisted in website management activities, supporting the implementation of frequent changes and updates required for optimal website performance and user experience.

- Strategized and executed plans for two annual events (spring and fall), involving coordination of event spaces, management of event landing pages, execution of nurture campaigns, creation of marketing materials, and oversight of sponsor and affiliate relationships.- Served as the Managing Editor for the NoteWorthy Newsletter, a monthly online publication, overseeing article coordination, editing, page design, affiliate/ad management, and distribution to subscribers. Collaborated with the marketing team to grow the subscriber base.- Coordinated additional content initiatives, including monthly webinars, podcasts, and downloadable resources, ensuring timely execution and alignment with organizational objectives.- Managed all vendor and affiliate relationships, fostering productive partnerships to support business operations and initiatives.- Oversaw website management and contact list maintenance, ensuring accuracy and effectiveness in communication channels.- Supervised a team of two assistants, providing guidance and support in executing various tasks and responsibilities.

- Developed and implemented comprehensive processes and procedures for the acquisition and disposition of properties, encompassing property sourcing, purchasing, marketing, and facilitating timely closings.- Managed the advertising and sale of real estate notes owned by investors, ensuring effective marketing strategies and efficient transaction processes.- Provided onboarding and training for new staff, overseeing a team of two assistants responsible for executing property acquisition and disposition procedures.- Directed vendor and affiliate relationships, fostering effective partnerships to support business operations and objectives.- Collaborated closely with company owners to generate reports and make strategic decisions across various aspects of the business, actively participating in discussions regarding the vision and direction of the company on a monthly, quarterly, and annual basis.

- Provided consulting services in vision, planning, and business development to the owner/baker and managers, collaborating on strategic initiatives to drive growth and success.- Offered oversight of operational activities across various departments, including front of house, back of house, accounting, planning, and marketing, ensuring smooth and efficient business operations.- Established and managed vendor relationships and accounts, negotiating terms and agreements to optimize procurement processes and minimize costs.- Assisted in monitoring various aspects of business performance, including inventory levels, labor costs, cost of goods, licensing compliance, and building and equipment maintenance, contributing to effective cost management and operational efficiency.- Managed staffing activities and light payroll responsibilities, including editing timesheets, calculating tips for tip pooling, processing hiring paperwork, and ensuring compliance with labor regulations, fostering a productive and well-supported workforce.

- Orchestrated blog content calendar management as the Communications Specialist, collaborating with writers, editing articles, and publishing on the website and social media platforms, ensuring a consistent and engaging online presence.- Directed other facets of social media management, overseeing event marketing and news releases, leveraging platforms to effectively promote events and share relevant updates with the audience, further enhancing brand visibility and engagement.

• Managed all marketing campaigns, media relations, brand management, social media, and website content. My overall marketing goals were to increase sales, increase product awareness, increase brand authority, and establish members of our team as industry influencers. • Marketing efforts included (but were not limited to) campaign strategy and management, email newsletters, educational omnichannel drip campaigns, case studies, video testimonials, press releases, partnership strategy, webinars, networking events, and building relationships with industry influencers. • Managed online events and webinars (Zoom Webinar)• Additional marketing responsibilities included managing all company social media accounts, the Lead Liaison blog, and the design of all marketing materials in InDesign, Canva, and Google Drive.

• Point-person for managing all client accounts. This role was heavily client-facing and included recurring Consultation Calls with every client on a quarterly basis to provide a high-level overview of their activity and success with our software, ensuring that each client will renew their agreement on an annual or monthly basis (depending on the client contract). • Client support included content creation (email newsletters, form design, marketing campaign outlines, etc.), assistance in creating marketing strategies, and some technical support. • I was also incentivized on creating upsell opportunities with current client and increasing reviews on trusted websites (ex: G2 Crowd, Capterra).

Blog management, which includes Content Calendar, Guest Writers, and uploading content to WordPress. Content writer for blog. Copywriter for various marketing materials (sales sheets, marketing emails, etc.). Editor for various, external content.

Point-person on our current active inventory for clients such as Fannie Mae, Freddie Mac, JP Morgan Chase, Bank of America, and the Secretary of Veterans Affairs. I run reports on our active inventory, provide support for our staff and clients, and manage the day-to-day tasking required to keep us in compliance with our sellers' needs.

Recruiter for Outsouce, a company that places technical talent for the commercial wiring industry.

As an Auction Specialist, I actively engaged auction bidders, i.e. registration, answering questions, easing concerns, collection of earnest money. I did a great deal of work in the area of customer service / problem solving within our team and with customers. Additional responsibilities I held were data entry, contract control, contract-quality control, and assistance in contract-signing.

As a teacher for a multi-level classroom, I successfully maintained a classroom of 25 kindergarten/first-grade children.I received positive feedback from parents on a regular basis, and worked side-by-side in a Montessori classroom with a co-teacher.

As the "Art After Dark" (Restaurant Gallery) Coordinator, I screened/assessed local artists and their work for public display slots in a monthly art festival in downtown Valdosta, GA. I oversaw artwork placement and assisted in pricing and promotion. I first began work there as a Server, but quickly saw the need for a Gallery, due to our location in the downtown "Art Scene" and our clientele. I headed the project and achieved success; not only through an increase in traffic through our restaurant, but also with the sales of local artists' work and in commission work for myself.