As Global Business Manager, I partner with the Head of the Foundation and the Foundation Leadership team to drive the daily operational management of our division. My responsibilities include relationship management, people strategy, risk oversight, reporting, cost and financial management, strategy implementation and projects and initiatives which support the work of the Foundation.

As Global Communications Manager I was responsible for delivering communications globally, working with the Macquarie Group Foundation's regional program directors in Australia, Asia, EMEA and the Americas, helping them deliver communications for both global and regional community initiatives.

As a Workplace Experience Manager for Corporate Real Estate, my primary responsibility was delivering an exceptional experience, building community and encouraging connections across our Macquarie workplaces. In this role, I was also responsible for designing, developing and leading the delivery of workplace change communications and engagement programs for Corporate Real Estate projects globally.

Working for CBRE on the Macquarie account, I was responsible for workplace programs across Macquarie's Sydney Campus. This included but was not limited to; • Assistance with forward planning to provide a diverse and interesting program that adds value and helps Macquarie get the most out of their Workplace.• Co-ordination of events and initiatives within Sydney and across the ANZ region designed to activate the workplace, including oversight of an events calendar.• Assistance with planning and management of budget for the program, ensuring events and activities are within budget.• Working with the HR team to help deliver the Macquarie Plus program from a Business Services perspective (joint program between Human Resources and Business Services).• Assistance with execution of workplace change management programs globally as required, including provision of tools and templates and co-ordination of training as needed.• Management of program of workplace tours and award nominations in Sydney as needed.• Working with key stakeholders, both internal and external, and development of new relationships as required.• Working with the COG Workplace Communications team to help co-ordinate and deliver operational communication plans across multiple channels.• Management of general queries from numerous stakeholders in multiple mailboxes.

Working for CBRE on the Macquarie account, I was responsible for the coordination and organisation of functions and events across the Sydney Campus. This includes but is not limited to; * preparing and completing function sheets, de-brief sheets and follow up/feedback forms for all large, VIP or complex requirements events.* ensure all food and beverage costs incurred for functions are entered daily ensuring full cost recovery.* completing requests for quotes and handle reservations via e-mail.* managing special events catering, such as Easter, Christmas, Melbourne Cup by liaising with the kitchen and clients regarding the events and their booking requirements.* establishing and maintaining collaborative working relationships with key clients and suppliers, to align objectives and maximise value to Macquarie.* monitoring and ensuring suppliers/vendors adhere to service level agreements.* ensuring that the established standards, systems and operating guidelines for Guest Relations are maintained.

Responsibilities included:* tracking of new business opportunities and marketing leads and maintaining a Customer Relationship Management (CRM) database.* conducting desktop background research of potential marketing leads and preparing reports for directors.* producing reports, minutes of meetings and other documents as required to enhance marketing processes.* procuring, developing and evolving relevant communications tools and systems.* preparing new business submissions, incorporating graphic and copy elements in accordance with director’s requirements and relevant deadlines.* preparing internal and external communications, including Electronic Direct Mail (EDM), press releases, staff notifications, project milestone markers and the like.* assisting the directors to prepare marketing budgets including graphics, photography, media, production, technology and other cost elements.* conducting post- completion interviews, complete surveys and preparing reports.* exploring opportunities to add value to communications and CRM processes.* arranging marketing appointments, scheduling meetings with external stakeholders and preparing relevant correspondence.

I gained experience in a variety of different areas within a variety of different roles over 5 years, including: event wait staff, restaurant staff, bartender, bar supervisor, trainee manager, assistant manager, event supervisor, venue manager.Responsibilities included: * embracing Merivale values and promoting a service orientated and cohesive team culture within all departments and venues.* ensuring the venue was opened and fully operational at scheduled times, standards were maintained throughout the service times, particularly delivering exceptional levels of customer care and satisfaction, and affecting a smooth handover of shifts.* effective and efficient management of the staff working within the venue and in doing so taking responsibility for the rostering of staff, ensuring labour budgets and sales to labour ratios are maintained.* overseeing the recruitment and selection of new staff and organising and delivering their induction and training.* ensuring compliance with all statutory liquor licence requirements.* through empowering staff, developed a highly motivated, flexible and multi-skilled team who took pride and ownership in their work.* daily financial management of the venue, including front and back of house cash management. * proactively monitoring sales, margins and expenses, and identifying negative stock variances against budgets and taking appropriate and timely remedial action.* ensuring that the venue was run in a safe, orderly and disciplined manner in accordance with the conditions of the licenses, policy and health & safety requirements. * proactively implemented strategies to ensure customers were served under best practices at all times.