Joe Gregory Email & Phone Number

Sacramento, Ca, Us

Leads all customer enablement efforts at Normalyze

Redwood Shores, Ca

As Vice President of Global Customer Support, Joe leads the team at Qualys responsible for deliveringtraining and 24x7 support to customers around the world. During his time with Qualys, Joe hassignificantly improved response times and issue resolution, and has implemented streamlinedtechnology and processes to significantly enhance the overall Qualys support experience. He is a keycontributor to product management efforts as well as to ensuring stability and scalability across theQualys Cloud Platform. He also works closely with Qualys Research and Development to enhance theQualys customer experience. Prior to joining Qualys, Joe worked for 13 years as an electronic warfare specialist in militaryintelligence and reconnaissance - both as active duty Air Force and as a contractor with L-3 Communications. He led a team that maintained a multi-billion dollar fleet of aircraft fitted with cutting-edge and ever-changing technologies.

Redwood City, Ca

Redwood City, Ca

Redwood City, Ca

Raf Mildenhall, Uk

Utilized skills as flightline maintenance technician, sharing advice to the Air Force personnel.Demonstrated proficiency in multiple signal collection systems; recognized as one of the most qualified field engineers in the fleet. Expertly maintained more than 700 replaceable units onboard the RC-135 platform.Handled various configurations; administered Datalink systems; and dealt with cryptographic devices, radios, and security measures.Rendered assistance in the dissemination of military information, directing a team consisting of six personnel.Prepared and organized work schedules, expense reports, travel documents, and job assignments.Engaged in multiple modifications; functioned as well-experienced program manager, preparing reports and presentations; and took charge of handling multiple projects at the same time.Served as dependable source of information and rendered technical assistance to customers.

Raf Mildenhall, Uk

Employed in-depth knowledge in the maintenance of the RC-135 Rivet Joint Collection Systems.Regarded as a skilled trainer and manager of personnel.Spearheaded maintenance crews to forward operating locations as well as at home station during deployments.Led all efforts of system engineers to prevent further equipment damage during mission-wide modification of wiring diagrams and traveled to multiple sites to test and correct the problem.Acquired full FMT qualification and deployed to new locations while establishing honorable work ethics.Selected among peers to travel to Japan and instruct 13 technicians on new system implementation and maintenance procedures.Used in-depth knowledge to identify design flaw in Ground Data Processing System upgrade.

Raf Mildenhall, Uk

Exemplified extensive background in aircraft computers and automated tests; proven qualifications in repairing and maintaining more than 200 line replaceable units.Demonstrated wide-ranged understanding of technical orders, system drawings, and test procedures.Actively facilitated training to fellow technicians regarding diagnostic procedures.Learned various troubleshooting techniques that translate to all electronic systems on any platform.Operated a large variety of test equipment, such as spectrum analyzers, oscilloscopes, network analyzers, signal generators, and fiber optics.Participated in the Operation Enduring Freedom, Operation Allied Force, Operation Iraqi Freedom, Operation Southern Watch, and Operation Northern Watch.Played a vital role in restructuring RC-135 maintenance.Handpicked as unit representative for the Product Support System. Adeptly employed backshop maintenance experience and qualification during deployment as Lead flightline maintenance technician within nine months of the creation of the position.

Associate Of Science (As), Avionics Systems Technology

Activities and Societies: Honor Guard Community Service

Bachelor Of Science (Bs), Computer Engineering Technologies/Technicians