Jenny Kong Email & Phone Number

Jenny Kong is a Senior Director, Customer Success at Greenhouse Software. Colleagues describe them as "Jenny is a colleague everyone should have. She is conscientious, purpose driven, and collaborative. Jenny is reliably focused on individual needs and a cohesive team environment that provides flexibility and gives everyone what they need. She is laser focused on the customer experience and ensuring alignment on tangible outcomes, not promises. Finally, to work with Jenny is to witness a generous listener and a pro-active planner that never loses the plot and builds better process and insights not just for her team but all partners involved. Jenny has also become a growing voice in company wide DEI initiatives, whether exploring the formation of an AAPI ERG group, participating in Greenhouse facilitated conversations around difficult current events, or providing a safe space for direct reports and colleagues navigating identity. I’m excited to continue watching Jenny flex her leadership skills on larger and larger stages in the future.", "I can't say enough great things about how fantastic it was to work with Jenny as my manager. I will always remember how prepared she was in our first official 1:1 together. From that first meeting, she sought to understand how she could help make my work life easier in every way possible. We talked about accounts, success plans, processes, my current pains as a CSM, and most importantly, for me, she focused on how she could help me grow my career. Jenny kept up that same level of organization throughout our entire working relationship and became a resource I could always rely on. Jenny always made me feel I was a top priority, as she made herself available to me, in her already busy schedule, whenever I needed help or guidance. Anytime we connected, she had a clear intention to make any topic we discussed better than it previously was. She would always follow-up, ask for status updates, or even ask if there's anything more she could do to help. I can't tell you how much that meant to me, especially during times when I felt overwhelmed. Jenny was an endless resource for knowledge, and I always felt that I could lean on her expertise. If there's one thing I can take away from our relationship, it's that Jenny deeply cares for her team on a human level. Jenny deeply listens and empathizes in a very genuine way. The thought and care she gives to each team member are what separates her from other managers, and it's what I most appreciated about working with her. Thank you for everything, Jenny!", and "Working with Jenny was an absolute pleasure. Her personality is well suited for her current role. She is bright, positive, professional and an exceptional communicator when the situation calls for navigating murky or turbulent waters. I always felt confident that Jenny would have a solution or know how to find one for us and her follow-up is superb."

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  Concordia College

  Organizational Communications & Apparel Design