Joel P. Email & Phone Number

Dynamic and strategic thinker, adept at developing and implementing cutting-edge information technology solutions for a wide variety of functions, including project management, resource distribution, and process development. Adept at troubleshooting information systems and providing quality assurance and IT support. Strong leader with exceptional communication and team-building skills with experience training and managing a team of IT professionals in a large office setting. Committed to implementing the newest and best technological initiatives to help organisations to become the best they can be. Effective leader, skilled at sharing knowledge of information systems with others and supervising the work of IT professionals. Knowledgeable about the differing information management needs of multiple sites and users.Familiar with innovations in information security systems and skilled in updating security protocols. Capable problem solver, skilled in IT support and troubleshooting all types of computer and information programs. Extremely detail-oriented and committed to quality in all aspects of information management.Microsoft Azure | AWS | AWS Solutions Architect | CompTIA | ITIL | Desktop Support | Service Management | IT Infrastructure | Incident Management  | System Upgrades | Stakeholder Management | Windows | Linux | Windows Server | Active Directory | DNS | DHCP | Exchange | Symantec | DevOps | Lync | McAfee EPO | VMWare | WSUS | SCCM

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  Teesside University

  Pass