John Boyd Email & Phone Number

Tampa/St. Petersburg, Florida Area

I am a Senior Systems Engineer with a passion for customer success. I'm currently helping Zoom Video Communications gain market share in the Southeast. I've been serving customers in a pre-sales capacity for over 20 years both from a leadership role and as an individual contributor. I enjoy helping customers design the right Enterprise solution to meet their business objectives.I am currently helping develop the Enterprise business in the Southeast and presented at Zoomtopia 2018 with over 1400 attendees

Tampa/St. Petersburg, Florida Area

Senior Systems Engineer Based in Tampa, FL. Joined Polycom to help gain market share in the Unified Collaboration (UC) market in the state of Florida. Providing pre-sales support for Enterprise and GEM (Government, Education, and Medical) sales.• Consistently leading the Southeast in video infrastructure sales. Helping customers architect UC platform solutions with a strong focus on security, platform virtualization, and UC integration with other vendors including Microsoft, Cisco, and Avaya. Important wins include Harris Corporation, Jarden Corporation, University of Miami, Florida Department of Health, and others.• Routinely achieve quota goals driven by a commitment to focusing time and effort on the most strategic opportunities and being tightly aligned with our top partners.• Assisting account teams in developing sales strategy, presentations, and demonstrating our UC solutions including Cloud, Mobility, Streaming, Video Conferencing, Microsoft Integration, Telemedicine, and Content Management.• As a leader in the Southeast Systems Engineering Team, I’ve achieved my sales objectives each year resulting in a promotion to Systems Engineer IV, Achievers club, and several Star Awards for excellence and dedication.

Tampa/St. Petersburg, Florida Area

Director Support Services • Based in Tampa, FL. Joined Persystent to lead the technical sales organization of this innovative startup software company. Serving as company technical lead on all major sales efforts leading to account wins at the following national accounts Yahoo!, United States Postal Service, Georgia Pacific, and others. Increased presentation effectiveness by designing and implementing demonstration templates to show our Active Directory LDAP integration and IGMP multicast efficiencies for software distribution. • Developed and implemented all field service support processes needed to support pre-sales, post-sales, and ongoing client support for North America contributing to the growth of this business from zero revenue to over three million annually.

Tampa/St. Petersburg, Florida Area

Director, Systems Engineering (2000 to 2003)• Based in Tampa, FL. Promoted to transform the Regional Network Consulting team from a traditional dedicated WAN sales support organization to an IP focused broadband team. Restructured the North American Pre-Sales team of 10 Senior Regional Network Consultants to provide the highest level of sales support for our new initiatives including IP voice gateways, and our Service Level Management line of products. Implemented a formal Pilot process resulting in account wins at Washington Mutual – 2500 sites, Turner Broadcasting – 150 locations, and Publix supermarkets – 800 sites. Senior NSP Network Consultant (1999 to 2000)• Based in Tampa, FL. Supported direct sales for national service providers including AT&T, Broadwing, and MCI Nationwide. Developed sales strategy and responses for large opportunities. Prepared and conducted executive presentations and demonstrations of Paradyne products and technologies including Voice over IP, Frame Relay Service Level Management, ISDN, IP COS, Routing, Switching, and xDSL Broadband.• Built strong relationships at the executive and engineering levels to ensure a win for Paradyne in all sales channels. Trained branch sales offices to increase Paradyne Sales through the NSP channel.• Planned strategy to ensure the success of lab trials and field trials. Successful trials that led to significant revenue include Voice Gateway trials at ITC Deltacom, DSL trials at CT Communications, Frame Relay trials at MCI.Senior Regional Network Consultant (1997 to 1999)• Based in Dallas, Texas. Helped develop the DSL Market for Paradyne Equipment by contributing to national account wins such as Rhythms Netconnections. Managed a team of Network Consultants dedicated to the Rhythms account resulting in over 150 Million in revenue over a three year period.

Dallas/Fort Worth Area

Based in Dallas, Texas. Helped develop the South Central Region sales territory. Supported sales calls with network design, presentations, and technical discussion. Setup demos and evaluations of Xyplex products including Routers, Terminal Servers, Gateways, Remote Access, and Network Management solutions. Helped develop the channel market for Xyplex equipment in the South Central Sales Territory resulting in the leading sales territory for Xyplex in 1996.