John Phan Email & Phone Number

Portsmouth, Nh, Us

*Conduct customer and partner training using a variety of instructional techniques and delivery methods, including classroom-based learning and virtual learning.*Provide guidance and mentoring to instructors when they are assigned courseware development and delivery tasks.*Assist with maintaining classroom infrastructure for Educational Services.Certification Program:*Assist and maintain Imprivata’s technical education courses that support the certification program.*Collaborate, write and review certification exam questions, requirements and lab results to measure participant’s comprehension of the training.*Provide feedback, analysis, recommendations on certification exam.*Work with subject matter experts to collect course requirements, and content for new releases.*Participate in cross-functional discussions to collaborate in the evaluation of product lifecycle, product development and documentation requirements and how to incorporate into education content.*Interact with the product development team to clarify the usage and intent of new features.*Gather the knowledge transfer of best practices for using Imprivata products.*Develop new content using well-known instructional design techniques.*Assist with the repurposing of existing content into other modalities.*Assist with the creation of courseware assets (slides, examples, exercise instructions, sample code, solution files, setup files, etc.)*Support the complete education/training lifecycle development by participating in training assessments, courseware design, development and testing.*Develop, administer and deploy multimedia applications, and web based applications used in *Educational Services course structure.*Provide database support for Educational Services training courses.*Assist with the educational support and deployment team. This includes the support of training rooms, VMware images and training software.

Contents Development: Technical presentations, Lab exercises, Virtual lab environments, Certification exams.Delivery: Instructor LED/OnlineTechnologies/Products: Single Sign-On (SSO), Users Provisioning, SAML, WS-Federation, WS-Trust, Identity Access Management (IAM), Java and/or .NET development, HTTP, JSP, HTML, JavaScript, Database/Directory integration (MySql, Oracle, MS SQL), x509 Certificates, Windows, Unix, Linux, Mac OSX, PingFederate, PingAccess, ADFS.Tools: MS PowerPoint, MS Words, SkyTap, VMWare

Portsmouth, Nh

Contents Development: Technical presentations, Self-serve lab exercises, Virtual lab environments, Certification exams. Delivery: Instructor LED/Online/Computer Based Training (CBT)Technologies/Products: WebSeries, J2EE, Dojo, OWASP, Java, JSP, JavaScript, Oracle, SQL, WebSphere, WebLogic, Unix, IIS, XMLTools: MS PowerPoint, MS Words, MS Visio, Camtasia, SnagIt, Photoshop, Illustrator, VMWare, Citrix

Master'S Degree, Telecommunications Engineering

Internetworking Protocol Specifications, Standards & Interfaces ( X.25, ISDN, Frame Relay , ATM) Transmission Media Technology (Twisted.

Bachelor Of Engineering (Beng), Computer Engineering