John Howard Email & Phone Number

•Develop and execute comprehensive project plans for the implementation of P25 land mobile radio systems, ensuring adherence to tasks, timelines, and resource allocation. •Manage stakeholder relationships, facilitating alignment of project goals and expectations throughout the project lifecycle. •Identify and mitigate project risks to minimize delays and budget overruns, ensuring smooth execution and timely delivery. •Monitor project budgets, track expenses, and optimize cost-effectiveness in procurement and resource allocation. •Manage equipment orders and delivery, coordinating with vendors and subcontractors to ensure timely procurement and installation of necessary components. •Establish and enforce quality standards for the design, development, and implementation of P25 land mobile radio systems. •Lead cross-functional project teams, providing guidance, support, and mentorship to ensure successful project delivery. •Facilitate clear communication among stakeholders through regular status updates, progress reports, and presentations. •Collaborate with vendors and subcontractors, negotiating contracts and monitoring performance to ensure adherence to project requirements. •Identify opportunities for process improvement and innovation, driving efficiency in project management methodologies. •Foster positive client relationships through proactive communication and delivering high-quality solutions.

•Responsibilities included optimization and support of complex communication systems and software applications, including advanced troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband systems.•Maintained, optimized, tested, and documented complex communications systems.•Performed preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results.•Performed maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application-related issues.•Developed solutions to difficult technical problems encountered as part of system maintenance, upgrades, or support issues.•Teamed with engineering, project management, and sales personnel to effectively maintain, optimize, and support advanced communication systems which met or exceeded customer expectations.•Provided weekly reports of activities and accomplishments.

• Maintains current information for the CAD data base regarding additional information needed foreffective dispatch operations and a comprehensive data base.• Makes recommendations to the director regarding the annual operating budget and future needs ofthe computer system.• Acts as first point of contact for outside agencies.• Oversees all changes made to the CAD system.• Direct contact for Motorola to make sure all updates, and issues are fixed and maintained.• Updates the county wide map used in the CAD system using ARCGIS.• Helps with the overall decision when it comes to IT changes inside the department.• Creates queries using SQL to create reports for all agencies.• Maintains the SQL server reporting database.• Makes sure all switches, and routers used for the CAD system are up to date, and all cables aremaintained and operational.

• Troubleshooted equipment to determine which module or component is defective enabling repair ofequipment.• Configured switches, and routers to ensure the flow of data, and radio traffic gets to its correctdestination.• Managed, and troubleshooted P25 Motorola radio systems.• Verified the proper operation of communication equipment.• General knowledge of how to properly use an Anritsu 412E to sweep antenna lines and check forillegal carrier interference.• Performed preventive maintenance routines to keep the system running smoothly with an emphasison analyzing trends and documenting results.

• Managed operations post, including personnel, weapons and equipment. • Upheld health records, and accountability of the personnel under my charge. • Maintained equipment worth around four million dollars by performing preventive care and properly reporting all damaged gear to the correct personnel. • Supervised the location, construction and concealment of positions and equipment. • Prepared operation plans and orders to support communication of resources and installations. • Trained and directed more than 60 personnel over a 1-year span. • Aided senior leadership during the executive decision-making process and delivered regular reports to recommend corrective actions and improvements.

• Reviewed all separation packages for the organization and ensured that the packages were ready for the senior manager’s review. • Drafted correspondence and any separation documentation and submitted all materials to appropriate parties. • Tracked and received daily updates on all administrative separations within the Organization.

• Conducted periodic equipment inspections and routine tests to ensure operational standards were met.• Ran diagnostics, analyzed, and repaired Harris radio and antennas, maintaining responsibility and serviceability for over 200 radios and equipment.• Monitored incoming and outgoing signals, recorded transmitter readings, and briefed management to ensure communications were met at all levels.