John Morrison Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

Orlando, Florida, United States

Maitland, Florida, United States

Casselberry, Florida, United States

Supervised and managed the customer service team, ensuring adherence to company policies and delivering high-quality service.Implemented strategies to improve client outcomes and experiences, resulting in increased customer satisfaction.Analyzed customer feedback and complaints to identify areas for improvement and implemented corrective measures.Optimized internal processes and spearheaded initiatives to enhance overall customer success efforts.Coordinated marketing and advertising initiatives to complement service department dispatching and repair techs workflows.

Maitland, Florida, United States

Aquetas Travel is dedicated to creating the perfect trips for you! We are experts in Family Vacations, Ocean & River Cruises, Group and Reunion Tours, Destination Weddings & Honeymoons, Adventure Travel and custom itineraries.With nearly 10 years experience in the travel industry, we have the expertise and knowledge to plan your perfect vacation.

Maitland, Fl

As Agent Engagement Team Lead, I managed the onboarding, education and support of new agents for the first 12 months of joining Travel Planners International. This role was responsible for providing reporting on the progress of new agents in sales and development, analyze trends and learner data to ensure training effectiveness. I collaborated with our in house Creative and Business Development teams to create and implement new products and ensure our agents had resources to market themselves and their agencies effectively.I also developed and delivered development presentations for new agents attending various training workshops sponsored by TPI, both online and in-person.

Altamonte Springs, Fl

As one of the nation's largest online and offline leisure travel companies, World Travel Holdings serves hundreds of thousands of customers with an appetite for leisure travel. Our mission is to deliver a remarkable experience through providing superior quality and service and a passion for having real conversations with our customers. It’s that personalized experience that engenders customer loyalty and puts us in a league of our own.-Led and managed a team of 35 front line Customer Care agents, providing them feedback on their performance metrics, ensuring quality control of their interactions with passengers, and issuing training and coaching as needed. -Facilitated classes of newly hired employees in an industry award winning, six-week training program to introduce them to the travel industry and leisure cruise sales. -Operated as a front-line Sales Agent with over $500,000 in annual leisure cruise sales.

Executive Vice President of Messaging and Communications - Providing investor and public relations for private and public small cap companies by utilizing digital media and traditional communications to generate market awareness and inform shareholders of Company operations.I joined Elite Financial Communications Group, LLC in January of 2007 as a member of the firm's Market Relations Group. Steady advancement to Director level positions in the firms Market and Media Relations divisions. Provided investor and public relations for private and public small market capitalization companies by utilizing digital media and traditional communications to generate market awareness and inform shareholders of Company operations.

As the Assistant Project Manager, I assisted in the operations, budget, and site administration for an $8mm public works project in Seminole County, FL.

As a GIS technician I revised an updated GIS maps for the Emergency 911 Computer Aided Dispatch System to ensure proper response routes for Emergency Response Personnel.

As, Architectural Design And Construction Technology

Aa, General Education