Jonathan M. Email & Phone Number

United States

• Managed the dispatching department which consist of 3 dispatchers.• Performed daily internal audits with the accounting department • Attend daily managerial meetings to improve revenue and transportation goals.• Monitor and maintain current inventory levels; processing purchasing orders as required; tracking orders and investigating problems.• Route 15 drivers from San Diego to San Francisco.• Utilized Quick Books, Microsoft Excel, Microsoft Outlook, JJ Keller Manifesting Portal and Smart Service (dispatching software) on a daily basis to route drivers and input invoices.• Established and created pricing with disposal sites and customers on hazardous waste disposals • Manifesting loads for hazardous waste pick ups.• Submit M.S.D.S documents with verified E.P.A. #'s to disposal sites for RCRA Waste Profiling.• Created Excel worksheets to manage all revenue streams and route service intervals to meet company goals.• Account for driver absences and unforeseen vehicle maintenance.• Safety & Regulatory Compliance. • Reviewed efficiency of waste management processing techniques.• Performed internal audits to ensure implementation of quality standards.• Trained and mentored new hires.• Prepared collection route schedules.• Responded to emergencies.• Ensured that safety standards were followed.

United States

• Dispatched a team of over 200 drivers and technicians. • Managed a fleet of 100+ environmental waste disposal and decontamination trucks while routing mobile mechanics for emergency response.• Evaluated operational records while making scheduling adjustments to maximize efficiency.• Oversight of decontamination, demolition of on-site waste management and decommissioning of company equipment.• Evaluated/updated operational records implementing scheduling adjustments to maximize efficiency.• Operated a 24 hour emergency response call center.• Acted as a liaison between project managers, drivers and technicians in coordination with the various contractors from the aerospace and petroleum industries.• Boosted company efficiency through the creation and design of electronic Excel file systems, created several efficiency improving programs: A digital dispatch file, which tracked and accounted for employees and equipment in use. A digital accounting file for coordination of transportation service work order numbers and an employee hour management file.• These programs provided great benefits to the company by increasing efficiency, cost reduction, DOT compliance, employee accountability and allowed remote access to job scheduling.• Initiated a time-stamping and initialing system, which increased employee accountability and compliance with DOT -mandated daily logs. All of these improvements made the company better prepared when faced with a DOT audit.• Reconciliation of billing and dispatch for correction of errors. Alerted respective departments as well as upper management if paperwork was missing or incomplete.• Conflict resolution, employee retention and discipline.• Preparation and evaluation of job manifests, dispatch orders and driver logs for quality assurance.• Scheduling of hazardous and non-hazardous waste to disposal sites. • Responsible for DOT, Fleet Safety and OSHA regulatory compliance.• Responsible for recruitment and training of new drivers

United States

• Coordinated logistics for all residential and commercial local and Long-distance moves.• In charge of dispatching, coordination and oversight of moving crews and drivers.• Managed a staff of over 50+ employees, providing training, discipline and conflict resolution.• Efficiently utilized moving trucks and available personnel to increase productivity, efficiency and profitability.• Incorporated digital Microsoft Excel dispatching worksheets to better manage work flow and employee hours.• Investigated and corrected errors and inconsistencies in financial documents and reports.• Performed job cost estimation, customer service and sales.• I was responsible for highest rate of job procurement and the consistent winner of monthly sales contests for all years I occupied this position.• Responsible for compliance with OSHA and DOT regulations.• I fostered and maintained many lucrative long-term client relationships, helping to develop marketing strategies and aiding in the creation of the company website.• Responded to employee inquiries regarding payroll and timekeeping.• In charge of annual fleet registration with local D.M.V. and intra-state vehicle apportionment registration.• I was responsible for oversight and scheduling of truck and warehouse maintenance.• Performed debt collection and/or dispute resolution with customers refusing payment or reporting missing and/or damaged items.• I evaluated insurance claims for damaged items or missing items and finalized claims.• Prepared quarterly I.F.T.A and annual reports for tax preparation.