Staff Technical Account Manager
CurrentProving the best-in-class technical customer service ensuring Zero Trust micro-segmentation deployment success.
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Jonathan Smith is listed as Staff Technical Account Manager @Illumio, - Helping you achieve your Zero Trust segmentation goals at Illumio, a with 353 employees, based in Anchorage, Alaska, United States. AeroLeads shows a matched LinkedIn profile for Jonathan Smith.
Jonathan Smith previously worked as Staff Technical Account Manager at Illumio and Zero Trust Transition Team Technical PM at Air Force. Jonathan Smith holds Bachelor Of Applied Science - Basc, Cyber/Electronic Operations And Warfare from Wayland Baptist University.
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Results-oriented technical manager with more than 30 years of leadership experience.As an Illumio Technical Account Manager, I am the technical “face” of Illumio tocustomers. I directly influence customer decisions and productdeployment plans. As a technical advocate for Illumio I am responsiblefor: product positioning; initial product education; and ensuring customershave a fantastic experience. My previous experience included Space Operations for the US Space Force and Cyberspace (Zero Trust) leadership roles for the US Air Force.
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United States
Proving the best-in-class technical customer service ensuring Zero Trust micro-segmentation deployment success.
Sacramento, California, United States
Zero Trust is not a solution, product or “buzz-word.” Zero Trust is a data/application access strategy that assumes all resource requests originate from an untrusted source. Access is granted for each request only after confidence, in both the user and device, is established through identity verification and connection context attributes. This access is frequently revalidated to ensure compliance is maintained.
Hawaii, United States
Manages Space Warfare Squadron responsible for countering adversary space capabilities. Operates space systems to perform space control mission. Provides daily command and control expertise at numerous C2 agencies such as the Joint Space Operations Center, regional Air and Space Operations Centers, Space Control Center, National Reconnaissance Operations Center. Replicates adversary space capabilities to improve combat training and increase awareness of threats from space. Plans and supervises system installation and evaluates facilities layout and performance standards. Designs and develops organizational structures and determines equipment, training and supplies required for systems implementation and support. Directs activities responsible for system analysis and design, programming, operations and maintenance, security, systems management, technical support, plans, implementation, and resource management. Establishes training programs to meet local knowledge and certification requirements and to enhance professional awareness of technology. Plans, programs, and develops budget inputs to ensure resource availability for operational requirements. Supervises test and evaluation efforts to determine performance. Organizes and participates in missionimplementation and conversion.
Joint Base Elmendorf Richardson, Alaska, United States
Plans and organizes cyberspace support activities. Plans and supervises system installation and evaluates facilities layout and performance standards. Designs and develops organizational structures and determines equipment, training and supplies required for systems implementation and support. Establishes tactics, techniques and procedures. Evaluates operational readiness of communications equipment, network devices, sensors, intrusion detection, and related support equipment. Directs activities responsible for system analysis and design, programming, operations and maintenance, security, systems management, technical support, plans, implementation, and resource management. Implements and interprets policies, directives, and procedures. Establishes training requirements and training programs to meet local knowledge and certification requirements. Directs maintenance activities and prepares reports for personnel employed in siting, deploying, inspecting, adjusting, removing, replacing, and repairing communications systems and related equipment. Coordinates activities and resolves common problems. Directs overhaul and repair of communications systems and related equipment. Establishes local maintenance procedures and policies. Ensures work standards are maintained. Determines extent and economy of repair, including disposition of malfunctioning equipment. Inspects and evaluates maintenance activities for compliance with directives. Evaluates, rates, and prepares reports. Recommends and implements corrective action for improved methods and procedures. Evaluates effectiveness of equipment usage, systems performance, customer service, supplies, system scheduling, processing, and maintenance. Plans, programs, and develops budget inputs to ensure resource availability for operational requirements. Manages plans, implementation and development functions. Helps functional users definerequirements.
Joint Base Elmendorf Richardson, Alaska, United States
Provides mission critical voice, data and video services. Installs, upgrades, replaces, configures and maintains systems/circuits/IP-based intrusion detection systems that access military, Federal and commercial networks. Manages infrastructure devices and systems using the latest approved software tools. Uses agile logistics support channels to sustain continuous network operations. Removes, repairs and replaces assemblies and subassemblies to optimally sustain voice, data and video networks. Establishes priorities, maintains, tests, troubleshoots, and repairs network systems equipment andcircuits utilizing tools and test equipment. Isolates malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment. Monitors performance of systems and circuits. Coordinates with coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions. Checks equipment for serviceability and performs preventive maintenance. Isolates faults by coordinating with commercial service providers and depots to test system components and assemblies. Maintains and administers network and circuit databases, records and forms. Interprets sketches and layout drawings for placement of distribution systems. Coordinates request for service orders. Reviews, recommends, and implements changes to communications-computer systems installations records(CSIR), technical data, engineering drawings, and equipment wiring diagrams. Initiates, tracks, and maintains shipping, receiving, supply, and equipment documents. Conducts periodic inspections of systems installations and repair activities. Interprets inspection reports and implements corrective actions, documents inspection and maintenance actions. Reviews and maintains operational measurement reports and analyzes network utilization.
Other employees you can reach at illumio.com. View company contacts for 353 employees →
Chris Rutherford
Colleague at IllumioSydney, New South Wales, Australia
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AM
Andy Mank
Colleague at IllumioNew York City Metropolitan Area, United States
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Kavitha Bhaskaran
Colleague at IllumioAustin, Texas, United States
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JM
Jason Mei
Colleague at IllumioSan Francisco Bay Area, United States
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Ralph Stoker
Colleague at IllumioColumbus, Ohio, United States
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Shubhangi Pandey
Colleague at IllumioSanta Clara, California, United States
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JM
Juliano Martins
Colleague at IllumioMiami-Fort Lauderdale Area, United States
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Tess Herrmann
Colleague at IllumioSan Francisco, California, United States
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Alyssa Zissen
Colleague at IllumioSan Jose, California, United States
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Alan Lau
Colleague at IllumioSan Leandro, California, United States
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SATELLITE COMM SYSTEMS SATELLITE COMM MAINT SOLID STATE PRINCIPLES BASIC ELEC PRINC/CKTS VACUUM TUBE PRINCIPLES MULTIPLEXER MAINT.
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Jonathan Smith works for Illumio.
Jonathan Smith is listed as Staff Technical Account Manager @Illumio, - Helping you achieve your Zero Trust segmentation goals at Illumio.
Jonathan Smith is based in Anchorage, Alaska, United States while working with Illumio.
Jonathan Smith has worked for Illumio, Air Force, United States Space Force, and Air National Guard.
Jonathan Smith's colleagues at Illumio include Chris Rutherford, Andy Mank, Kavitha Bhaskaran, Jason Mei, and Ralph Stoker.
You can use AeroLeads to view verified contact signals for Jonathan Smith at Illumio, including work email, phone, and LinkedIn data when available.
Jonathan Smith holds Bachelor Of Applied Science - Basc, Cyber/Electronic Operations And Warfare from Wayland Baptist University.
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