Marketplace Facilitated Enroller for BCBS Medicaid Interact and meet with eligible individuals at their homes and/or various sites throughout the community/ service area to enroll them into BCBS government programs (NY State Medicaid and Child Health PlusMaintain high level of collaboration between BCBS and community-based partners and other state and government agencies in the Western New York area.Perform community marketing and outreach to promote BCBS government programsOffer ongoing member education and member servicingMaintain accurate records for reporting purposesExceeds enrollment/sales quotas

Sales & Marketing for UHC Community Plan Interact and meet with eligible individuals at their homes and/or various sites throughout the community/ service area to enroll them into UnitedHealthcare government programs (NY State Medicaid and Child Health PlusMaintain high level of collaboration between UnitedHealth Group and community-based partners and other state and government agencies in the NIAGARA County area.Perform community marketing and outreach to promote UnitedHealthcare government programsOffer ongoing member education and member servicingMaintain accurate records for reporting purposesMeet and exceed monthly targets for applications received

My role as a Certified New York State of Health Healthcare Navigator/ In-Person Assistor (IPA) as part of the Affordable Care Act (ACA) is to :Provide in-person health insurance enrollment services to potential enrollees.Educate potential enrollees about the New York State of Health Marketplace and the types of health insurance programs offered through the NYSOH Marketplace.Provide education on, and facilitate enrollment into, Qualified Health Plans (QHPs) andMedicaid.Provide enrollment assistance to potential enrollees with the renewal of health plans.Complete health insurance applications through the NYSOH on-line website.Assist potential enrollees with grievances, complaints or questions regarding their health coverage or a determination related to their coverage.Provide information in a fair and impartial manner which is individually appropriate and accessible for the populations being served under the NYSOH.Travel to off-site locations to offer personalized enrollment and build strong working relationships with site staff and management.Conduct internal outreach and work with site staff to identify uninsured clients and provide application assistance.Work in a high-paced and performance-based environment.Participate in NYSOH trainings and Webinars. Maintain strong expertise in public and private health insurance eligibility, application and enrollment.Ensure the proper documentation of all client data including client contact, referrals, and outcomes is entered into the Navigator’s database in an accurate and timely manner.Assist in program research, development and assessment and participate in ongoing trainings, typically on-site, and contribute to peer learning systems.Educate other service providers, care givers, social workers and the general public regarding health care access and coverage options by presenting on the quality of care and managed health care for individuals in all situations