Joyce C.

Joyce C. Email and Phone Number

Learning and Development Leader @ DCM Services
minneapolis, minnesota, united states
Joyce C.'s Location
Minneapolis, Minnesota, United States, United States
About Joyce C.

An accomplished learning strategist and manager with a proven track record in building high-performing teams, and fostering trust and collaborative relationships with stakeholders. Demonstrated expertise in developing business-aligned learning strategies from concept to execution. Proficient in effective change management through communication and training Specializing in crafting learning strategies for employee development across all levels. Highly skilled communicator who is adept at relationship-building, problem-solving, guiding people through change, and efficient plan execution. One of my key strengths lies in instituting a consultative approach to meet the unique needs of internal customers. By actively listening and collaborating, I can identify and deliver tailored solutions that drive engagement and foster a culture of continuous learning.With a strong background in facilitation and instructional design, I possess the skills necessary to create effective and engaging learning experiences. By leveraging my expertise, I have successfully designed and delivered training programs that drive results, enhance skills, and empower individuals to reach their full potential.I am dedicated to meeting internal customer needs and designing impactful learning experiences that drive organizational success.

Joyce C.'s Current Company Details
DCM Services

Dcm Services

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Learning and Development Leader
minneapolis, minnesota, united states
Website:
dcmservices.com
Employees:
201
Joyce C. Work Experience Details
  • Dcm Services
    Director Of Training
    Dcm Services May 2024 - Present
    Greater Minneapolis-St. Paul Area
  • Perpich Center For Arts Education
    Residential Life Coordinator
    Perpich Center For Arts Education Jan 2024 - Present
    Golden Valley, Minnesota, United States
    Support dorm students, monitor security cameras, distribute medication, and collaborate with other coordinators to create an inclusive, engaging environment for students.
  • Versique Search & Consulting
    Learning And Development Consultant
    Versique Search & Consulting Feb 2024 - Jun 2024
    United States
  • Propharma Group
    Training And Development Manager, Americas
    Propharma Group Jan 2021 - Jun 2023
    Greater Minneapolis-St. Paul Area
    Responsible for establishing and development a training team to serve the Americas and ensuring the provision of high quality training & development support to all personnel in those regions. The development and management of the learning team to support the delivery of quality, relevant and efficient training to enhance the business provisions and services of the group.
  • State Of Minnesota
    Training And Talent Development Manager
    State Of Minnesota Sep 2018 - Nov 2020
    Saint Paul, Mn
    Oversee all training and professional development activities statewide through a variety of learning modes including eLearning, hybrid, and in-person. Handle all talent development efforts related to key organizational disciplines such as compliance, equity and inclusion, and supervisory development. Administer a full suite of CORE programs and initiatives and supervise the operations of the division and all associated staff.Key Accomplishments:• Developed and implemented the organizational strategy that led to a transition of foundational leadership classroom content to prerequisite eLearning for the State of Minnesota.• Designed and implemented an innovative new strategy related to manager eLearning that has been adopted as a corporate and industry best practice.• Successfully planned, led and mange project to bring LinkedIn Learning to 10,000 state employees.
  • U.S. Bank
    Learning & Development Manager
    U.S. Bank Dec 2012 - Sep 2018
    St. Paul, Mn
    Provided coaching and mentorship to a diverse and highly skilled team of instructional designers. Led the introduction of adult learning principles to the team and devised strategies and solutions that aided in the accomplishment of corporate goals. Developed strategically valuable partnerships and leveraged shared institutional knowledge to identify training needs, opportunities, and content creation. Key Accomplishments:• Created and oversaw the Subject Matter Training Advisory Team for U.S. Bank Corporate Trust.• Recognized as a leader and active participant in Corporate Trust Learning for Executive Education Learning Strategy.• Led technical system training to blended format resulting in a reduction of onboarding new employees to a level of proficiency from six months to four months.
  • Allina Hospitals And Clincs
    Learning And Development Specialist
    Allina Hospitals And Clincs Jan 2008 - Nov 2012
    Greater Minneapolis-St. Paul Area
    Led training and work culture assessment delivery and developed action plans to address outstanding issues. Delivered coaching, consultation, and mentoring for new leaders seeking to improve their patient satisfaction scores, workplace culture, and change service behaviors. Served as key liaison to corporate service excellence committee.Key Accomplishments:• Improved team customer service and relational skills through the design and delivery of training focused on topics such as service excellence, effective coaching and feedback, conflict resolution, and team building.• Provided training to more than 6,000 employees in customer service and relational skills at over 65 sites over a two-year period.

Joyce C. Education Details

Frequently Asked Questions about Joyce C.

What company does Joyce C. work for?

Joyce C. works for Dcm Services

What is Joyce C.'s role at the current company?

Joyce C.'s current role is Learning and Development Leader.

What schools did Joyce C. attend?

Joyce C. attended Concordia College, Saint Mary's University Of Minnesota, Shaw Academy Of Online Education.

Who are Joyce C.'s colleagues?

Joyce C.'s colleagues are Jacqueline Delmain, Isabel Day, Tammy Mcdonald, Dustin Rhymer, Angela Horn, Andrew Sharp, Mark Josephsen.

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