Jim Shank Email & Phone Number

Mountain View, CA

- Partner with network engineers and project managers to deliver large technical networking projects.- Coordinate global operations teams such as Facilities, Telephony, Video Conferencing, and Systems Operations to deploy network services in new and existing buildings.- Plan and implement voice/data infrastructure, such as cabling, power and cooling for.

United States

· Directing 8 network engineers, technicians and project managers in designing, implementing and supporting an 82-site network utilizing fiber WAN, T1’s, routers, switches and over 3300 wireless access points· Directing 5 server and storage engineers in designing, implementing and supporting a centralized, multiple data-center environment utilizing NetApp.

Managing network and telecommunications personnel. Design, implement and support 85+ site network.

• Directing all aspects of technical application design and implementation.
• Utilize extensive Visual Basic.NET development skill set to write applications for unstructured document transformation into a structured format. Developed to Microsoft SQL Server 2000 using ADO.NET and other.
• Manage development staff and coordinate application architecture and development direction.
• Supplied technical expertise and support in technology decisions for executive management.
• Conducted over 100 Webex and on-site presentations of Inmon Data Systems product line for pre-sales and support events.

• Build and configure Compaq DL360 and DL580 systems in rack configuration utilizing Cisco,3com and APC hardware. Installing and configuring Netware 5.1 and Windows 2000 Advanced Server utilizing Active Directory.• Developed and managed corporate deployment of Windows 2000 and applications utilizing Novell ZenWorks 3.2 for 1500 employees. Customized Linux.

Greater Denver Area

• Developed and presented training to network operations center engineers on a wide range of technical topics including Layer 2 and Layer 3 switching and routing, Cisco IOS, physical loop, xDSL technologies and troubleshooting skills.• Developed fully automated online evaluations system for capturing and analyzing metrics

Greater Denver Area

• Support, configuration and troubleshooting of nation-wide Cisco powered network. Utilized Remedy ARS ticketing system to track workflow.• Development of Web-based SNMP tools to troubleshoot and verify network configuration of multiple routers, DSLAMS and concentrators in the network utilizing Perl and CMU SNMP.• Coordination and vendor management of.

• Support for 300+ users on a variety of platforms including Novell and Windows NT.• Development, migration and support of Edify Electronic Workforce for NT and OS/2 Voice Response systems.• R&D of Enterprise Information Solutions and 3rd party solution implementation utilizing Visual Basic, VBScript and Java.• Developed process for imaging PC software.

• Supervisor for over 100 technicians in a Packard Bell Call Center/ Team Lead for a group of 15 technicians.• Desktop support of over 100 systems, NT Admin duties, Web admin using FrontPage 98 and Internet Information Server.