[Genesys acquired Pointillist in Dec 2021]• Lead a cross-functional team of data engineers, analytics consultants, product engineers, and InfoSec teams to onboard new customers to the Pointillist product, integrate large-scale data sets, provide training and enablement, drive adoption, prove value, and cultivate accounts• Support $2M+ initiatives at Citibank, Wells Fargo, Ford Motor Co, Ford Motor Credit Co, and Canadian Red Cross to onboard and develop analytics centers of excellence using Pointillist’s Journey Analytics SaaS solution• Build and maintain program roadmaps and project plans, run Agile ceremonies, generate executive level report outs, maintain risk and dependency trackers• Program manager of integrating Pointillist professional services functions and IT into the Genesys ecosystem, including SharePoint, SmartSheet, and Atlassian migrations

[Pointillist was acquired by Genesys in Dec 2021]

Handy | Partnership Enablement | Product Manager• Collaborated with product, technical, and partnership directors and managed a team of 5 software engineers to integrate Google Nest smart home installation and services into Handy’s platform• Built, prioritized, and managed the execution of a 3-month roadmap for the engagement; gathered business requirements and created product specs; prepared and delivered demonstrations and client steering committee updates• Partnered with UX to create a comprehensive onboarding program for service company admins and technicians, and added substantial team management, job claiming, and dispatching functionality to Handy’s service company portal; established reporting metrics for new featuresIcon Parking | Ecommerce Conversion Optimization | Product Manager• Led a team of software engineers and UX designers on an engagement to optimize Icon’s website performance and ecommerce conversion• Assessed the conversion funnel and user experience to inform a backlog of A/B tests; prioritized the backlog based on traffic volume and earnings potential; executed the A/B tests and measured results using Google Optimize and AnalyticsHomeAdvisor | Digital Product Development | Product Manager• Partnered with HomeAdvisor leadership and product delivery teams to manage the development of three major products that generate a combined estimated $150M/year; worked cross functionally with senior leadership, engineering, UX, business intelligence, database admins, DevOps, QA, marketing, and customer support• Participated in full lifecycle product management including, strategy, roadmapping, developer coordination, implementation, and data analysis/monitoring• Managed teams of 5+ software engineers; gathered business requirements, facilitated client meetings, controlled team JIRA boards; coordinated all documentation and knowledge transfer to client; contributed to sale of new contracts totaling near $1.5M

Multiple Emergency Departments | Operations & Process Improvement | Project Manager• Performed rapid turnaround ED assessments with clinical SMEs; developed Tableau analytics, consulted on data management practices, and designed and implemented operational dashboards• Outlined utilization and volume peaks; targeted areas for improved staffing alignment, scheduling practices, and bed management; interviewed stakeholders to determine user and functionality requirementsWestchester Medical Center Health Network | Population Health Analytics | Analyst• Collaborated with a team of 3 data scientists and cloud engineers on an engagement developing population health analytics for WMCH PMO; served as the team liaison to client sponsors, escalating issues accordingly and communicating and managing sprint commitments; managed project budget• Spearheaded the data collection and cataloging process; organized/facilitated stakeholder interviews; prepared a conclusive gap assessment; gathered requirements, documented methodologies, performed analyses, presented results

• Improved intra- and interdepartmental collaboration and efficiency with the implementation of new data sharing and data management practices pertaining to GIS, Excel, Access, and general file organization• Prepared surveys, research, reports, and recommendations relative to growth and development; analyzed economic, social, and development trends• Presented monthly updates to Parish Council and Planning Commission; developed steering presentations, managed project budgets, and oversaw resource allocation to assist with project requirements

• Lead and supported projects pertaining to strategic and comprehensive plans for cities and public agencies; delivered advanced research, analytics, communication plans, and reports to clients• Served as PM for GIS implementation roadmaps and strategy projects; performed stakeholder and gap analyses; developed revised workflows, education materials, and deployment strategies for GIS systems; reduced outsourcing costs and improved departmental functionality and productivity• Managed the creation of the Mississippi Statewide Outdoor Recreation Plan, a five-year roadmap solution to improve Mississippi’s recreational offerings and federal compliance with the National Parks Service; assembled and engaged statewide project management and stakeholder committees; administered public surveys and facilitated public meetings; pinpointed recreational deficiencies and opportunities; completed regulatory review to ensure federal adoption; compiled and formatted a professional report• Performed market, economic, demographic, and GIS analyses to support strategic planning objectives• Wrote and assembled project proposals, marketing materials, grant applications; researched and analyzed trends and best practices; maintained client relationships and networked future business opportunities

• Assembled and designed the Strategic Activity Plan, a three-year outlook aligning NORA’s programs, activities, and capital to specific focus areas around New Orleans• Performed a comprehensive analysis of citywide conditions in order to determine areas of the city where NORA will have the most catalytic impacts• Collaborated with colleagues to launch a pilot neighborhood stabilization project involving vacant lot repurposing through stormwater management and beautification; provided GIS analysis and support on projects• Performed research on alternative uses for vacant land• Compiled and designed presentations and community outreach materials

Provided instructional and clerical support for faculty; conducted grant research in an effort to receive $1.5 million in federal funding to establish a partnered transportation research center at the University of Utah; collaborated with faculty, the National Institute for Transportation and Communities, and the WTS Northern Utah Chapter to launch an interdisciplinary transportation planning student group that allocated $30,000 in research scholarships over the 2012-2013 academic year

Instructed skiing fundamentals, technique, and safety to clients ranging from beginner to moderate skill levels; taught in group, individual, and private lesson atmospheres; worked primarily with young children and adults