Justin Williams Email & Phone Number

New Albany, Oh, Us

Orlando, Florida, Us

Kore.ai is the leading conversational AI platform enabling enterprises to automate and enhance interactions across all voice/digital channels with their patients, employees, and partners. Kore.ai delivers unsurpassed innovation in Natural Language Understanding (NLU) to deliver the next generation of human-to-machine interactions, in the form of virtual assistants, for the greater good of our clients to their patients, members, and employees.Kore.ai Experience Optimization (XO) platform and technology is used to automate patient, member, agent, and employee experience use cases. Kore.ai's no code/low code platform enables business users and developers build and handle complex conversations across voice and digital channels at scale.

London, England, Gb

Artificial Intelligence (AI) done poorly only compounds the problem. AI done well, is Superhuman. Whether you are having trouble staffing, would like automate routine phone calls, perform customer verification/authentication, ensure compliance, (and much more) AI can help. PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it.

Belmont, Ca, Us

As an Account Executive for RingCentral, my role was to help enterprise customers embrace the move to cloud communications. Today’s mobile and distributed workforce requires the ability to work and communicate in any way, from anywhere, on any device. RingCentral not only supports this shift toward omni-channel but does so in a way that gives visibility and ownership back to the enterprise while lowering costs.

Boulder, Colorado, Us

I help my business partners improve customer contact strategies by applying the right solution. I work with clients across multiple industries that include healthcare, finance and retail. Whether the challenge is improving patient/customer service, collecting revenue, or driving additional sales we have co-authored solutions that help overcome challenges as they arise.

Boulder, Colorado, Us

Boulder, Colorado, Us

Executive sponsor for strategic, global account migrations, including defining scope, developing project plan, creating client communications, leading distribution, and problem solving for issue resolution. Migrations project among the Top 3 critical growth strategies for the company accounting for more than 25% of annual revenue.Hand picked by executive team to manage migration program development and executionDefined strategy and process for migration of 2,000 plus customer targets from legacy products to growth platformDeveloped and delivered market positioning to global sales forceCreated promotional packaging to encourage migration while growing wallet shareManaged activities with key strategic accounts during migration processImproved process by analyzing customer lifecycle and providing executive level feedbackMentored sales personnel to challenge customer’s existing customer service strategies

Boulder, Colorado, Us

Generated new business and ensured growth of existing accounts by assessing potential application solutions and services that supported customer experience processes. Identified by executive team as High Performing High Potential employee (Top 1%)Awarded President’s Club honor for exceeding new logo account targetsEarned role of ‘trusted advisor’ with customers by demonstrating thorough understanding of their businessDeveloped business assessment program utilized by global sales organizationVoted by peers and management team as most successful solutions demonstrator and presenter

Munich, De

Designed and delivered training to ensure maximum effectiveness of the sales force based on solutions and business practices.Subject matter expert in design and delivery of both corporate and customized training programs and projectsCertified to deliver training programs from Miller-Heiman (Strategic Selling and Large Account Management Process), Huthwaite (SPIN Selling) and Aarthun (The Profit Specialist)Marketed courses and created demand for training programs resulting in more than 80 workshops with 600+ participantsProvided mentoring and coaching for trainees, as well as regularly solicited by managers for feedback on trainee competency

Us

Trained international channel partners on solution positioning, product capabilities and solution demonstrations. Develop and deliver sales training to internal sales team and channel sales forceLed development of interactive sales tool in collaboration with product marketing to ensure customer satisfaction – received creativity award from American Society for Training & Development (ASTD)Created training manuals and procedures for product installation/administration courses

Washington, Dc, Us

Mba, Strategy

Bachelor Of Science, Workforce Education