Kaitlin Jacobson Email & Phone Number

Remote

- Manage high-touch onboarding process as the company grew from 100 to 190 teammates in 9 months including serving as the primary contact point for all new hires, setting up all onboarding calendars, and liaising with departments to provide an experience where 100% of new hires indicated they felt supported through onboarding.- Develop and design learning.

Greater Atlanta Area

- Coached 150 highly diverse college students yearly by onboarding students to the institution, managing degree progress, and facilitating academic and career exploration across 4 year college experience.- Designed curriculum for SUM 110 Academic Foundations Lab, a new required first year seminar class, and instructed 2 sections of the course in Fall.

- Earned a campus-wide award for the developing, planning and implementing programs and workshops with learning outcomes related to academic and student success, including first year advising, freshman and transfer student orientations, academic success workshops.- Researched and analyzed complex and urgent student cases, in order to make recommendations.

- Supervise five resident assistants with responsibilities in programming, community development, crisis management and policy enforcement in a residence hall housing approximately 700 first-year students.- Train and advise an eleven member student-run Conduct Board in hearing cases of policy violation.- Adjudicate two policy violation cases each week.

- Engaged students through one on one conversation to reflect on their academic goals, interests and strengths and identify the most appropriate enrollment unit for achieving those goals.- Advised exploratory students in selecting and registering for appropriate summer and/or fall courses that allowed exploration of interests while making timely progress.

Washington D.C. Metro Area

- Answered prospective students’ questions about programs and applications via phone calls and drop in meetings.- Trained staff members on the use of new application software for non-credit applications, identified technical issues with the software, and developed work-arounds for staff to use until issues were resolved.

San Francisco Bay Area

- Provided legal research and writing at different stages of civil proceedings for approximately ten attorneys.- Reviewed and analyzed thousands of documents produced by defendants, identified key issues, and assisted in the development of theories regarding defendants’ behaviors and motivations.- Managed over 6,000 client inquiries regarding class action.

San Francisco Bay Area

- Researched public companies, applied policy guidelines, and used Excel models to analyze corporate proxy statements and financial reports.- Wrote advisory reports providing recommendations for institutional investors on how to vote on proposals at public companies’ annual shareholder meetings.

Master Of Education (Med), Higher Education And Student Affairs

Ba, History, Russian

Activities and Societies: Phi Beta Kappa, First Year Advisory Counselor