Kate Fischer, Shrm-Cp Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

The Payroll and HR Manager provides payroll and human resources support for ME Devco Management Company. DEVCO Management Company provides administrative support to nine franchised owned businesses.-Payroll: prepare and run payroll on a bi-weekly basis for all companies using all appropriate reports. manage employee onboarding, employee life cycle, and employee terminations.-Bonus: provide monthly bonus results per location as defined by the bonus structure templates needed as well as special promotions, such as gift cards.-Human Resource Management: clinic/studio support for HR management and payroll concerns. Support new hire, termination, job status change, annual open enrollment benefits, payroll deductions and eligibility confirmation. Maintain integrity of Employee Navigator System and EPIC (401k). Utilize TASC for COBRA, FMLA, and FSA employee management. Update and revise job descriptions and benefits eligibility as needed.-Employee Benefits Communication: provide timely information regarding benefits for employees. Assist with employee access and distribution of up to date benefit and payroll information. Available as a main point of contact regarding employee benefits.-Employee Engagement: review and update employee culture surveys and Exit Surveys as needed. Utilize tools such as InMoment (NPS and franchisee report card) and paper surveys to review areas of opportunity with appropriate members of leadership team.-401K Compliance: Provide employee support for enrollment and administration of accounts. Schedule and plan annual required third party audit by third party accounting firm.

Charlotte, North Carolina, United States

The Accounting and Human Resources Manager provides Human Resources and Administration for the DEVCO Management Company. DEVCO Management Company provides administrative support to nine franchised owned businesses.-Accounting: manage all entity accounting and monthly closing procedures. Provide timely and accurate financial results reporting for the Operations team. The monthly close includes bank reconciliations, skincare analysis, inventory reconciliation, and revenue reporting.-Bonus: provide monthly bonus results per location as defined by the bonus structure templates needed as well as special promotions, such as gift cards.-Human Resource Management: clinic/studio support for HR management and payroll concerns. Support new hire, termination, job status change, annual open enrollment benefits, payroll deductions and eligibility confirmation. Maintain integrity of Employee Navigator System and EPIC (401k). Utilize TASC for COBRA, FMLA, and FSA employee management. Update and revise job descriptions and benefits eligibility as needed.-Employee Benefits Communication: provide timely information regarding benefits for employees. Assist with employee access and distribution of up to date benefit and payroll information. Available as a main point of contact regarding employee benefits.-Employee Engagement: review and update employee culture surveys and Exit Surveys as needed. Utilize tools such as InMoment (NPS and franchisee report card) and paper surveys to review areas of opportunity with appropriate members of leadership team.-Key Stats: Maintain weekly monitoring and publishing of key statistical management tools for all clinics and studios. Track goals and bonus targets to support key driver initiatives.-401K Compliance: Provide employee support for enrollment and administration of accounts. Schedule and plan annual required third party audit by third party accounting firm.

Charlotte, North Carolina, United States

The Operations Support Manager maintains support in Human Resources and Administration for the DEVCO Management Company. DEVCO Management Company provides administrative support to nine franchised owned businesses.-Human Resources Management: clinic and studio support for HR management and payroll concerns by supporting new hire, termination, job status change, and annual open benefit enrollment. Maintain integrity of Employee Navigator system and EPIC 401k. Utilizes TASC for COBRA, FMLA, and FSA management. Updates and revises job descriptions and benefits eligibility as needed.-Employee Benefit Communication: provide benefit information for eligible employees by assisting with access and distribution of up to date benefit and payroll information. Serves as main point of contact to employees regarding benefits.-Performance Reviews: update performance review templates to complete timely evaluation of employees. Pull reports and support analysis for the review timeframe.-Employee Engagement: review and update employee culture surveys and exit surveys as needed. Utilize tools such as InMoment and paper surveys to review areas of opportunity with executive leadership team.-Human Resources Metrics: Measure HR performance in key areas such as employee turnover, employee engagement, cost of employee turnover, and manager satisfaction, and communicate to appropriate members of executive leadership team-Key Stats: maintain weekly monitoring and publishing of key statistical management tools for all clinics and studios, track goals and bonus targets to support key driver incentives.-Chargeback Recovery: follow credit card chargebacks by clinic and studio to pursue timely collection when feasible.-Maintain Company Files: manage employee record keeping and historical filings. Remove employee files and other relative documents from office to storage and/or shredding according to local laws and regulations.

Charlotte, North Carolina Area

L.A. Bikini is in the hair removal business, but unlike waxing it uses a technique called “Sugaring”. Sugaring uses an all-natural sugar paste formulation to remove unwanted hair in a natural way without the chemicals used in waxing. -hiring, onboarding, and assisting in training for front desk and Sugarists-assisted in executing the opening of the first location in North Carolina-developed and implemented policies for all positions-worked in customer facing role, checking in and out, answering phone calls, emails in a timely manner

Waxhaw, North Carolina

AR Workshop is a boutique DIY studio where you can come and create custom home decor in an instructor lead setting. As a workshop manager, responsibilities include:-hiring, on-boarding, and managing a team of up to 15 table assistants in a timely manner-manage inventory of wood, project supplies, and alcohol-creating and managing workshop class schedule and employee schedules-accurately run payroll for employees on a bi-weekly basis-respond to all emails, phone calls, and social media inquiries in a timely manner-respond to and resolve and customer service issues within no more than 24 hours-create meaningful relationships in the community with other businesses by promoting AR Workshop Waxhaw -organize and assist in planning birthday parties, team building, and fundraising events for up to 30 people-attend bi-weekly meetings with corporate leadership team regarding marketing initiatives and new project offerings-attend monthly corporate marketing calls

Charlotte, North Carolina

Massage Envy is the leading provider for therapeutic massage and skincare across the country with over 1,100 locations. As the Assistant Manager at Massage Envy South Park with a member base of over 2,000, daily responsibilities included:-providing excellent customer service to all members and guests throughout their visit-met and exceeded clinic goals set by the operations manager and ownership team on a month to month basis-resolve any customer service issues within 48 hours-attending bi-weekly management meetings, monthly NC Massage Envy Best Practice calls, and monthly Murad product calls, while communicating necessary information to team members in all positions-responsible for hiring, on-boarding, and on going training for all positions: wellness advisor, massage therapist, esthetician, and stretch therapists

Charlotte, North Carolina Area

Events Specialist is the on site contact for events held on site at the Courtyard Charlotte University on behalf of the Marriott Corporate Sales team. Job responsibilities include:-accepting new business from the Marriott Sales office and entering all information received from sales office into FOSSE-entering all actual group rooms and meeting space revenue into SFA-providing site tours and communicating leads from tours to the hotel sales executive-creating BEOs for meetings -upselling in-house catering for meetings-attending weekly leadership team meetings to inform team of upcoming groups and meetings, weekly hotel revenue calls, and weekly Carolinas Events Specialist calls-working morning Bistro and front desk shifts as needed

Charleston, South Carolina Area

The Guest Service Agent is the first and last impression of the Mills House Wyndham Grand. I was responsible for:-greeting guests at arrival and departure -completing bookings received from third party booking sites as they arrive-checking guests into hotel, verifying details of their stay, and informing them of hotel amenities-providing directions and offering recommendations for area attractions-communicating with front desk staff, valet, housekeeping, and engineering throughout the shift and before leaving for the day

Charleston, South Carolina Area

Bay Street Biergarten is downtown Charleston's only Bavarian style 'biergarten' with over 70 beers available on tap. Bay Street Biergarten is not only a food and beverage destination, but a place to host events of any size. My responsibilities as the Event and PR intern included:-checking and responding to event inquiries daily received through our website or Gather-printing and organizing BEO's for the executive chef and kitchen staff leading up to events-printing and distributing marketing materials to local businesses/hotels-attending weekly management and marketing meetings-assisting staff during in house events such as Trivia Nights or parties-helping book live music for weekends and events -attending and assisting at publicity events such as Charleston Food and Wine Festival and other events in the Charleston area

Charleston, South Carolina Area

The Courtyard Marriott in Mount Pleasant is a limited service hotel located minutes away from both downtown Charleston and the area beaches. As a Guest Service Agent, I served as the first impression of the hotel for all guests. Responsibilities included:-Checking guests in and informing them of amenities of the property as well as attractions and restaurants in the area-Making upcoming reservations for guests over the phone or in person-Placing orders for guests in our restaurant, The Bistro-Completing guest requests in a timely manner-Communicating with housekeeping and maintenance department, as well as other guest service agents and management

Eta Sigma Chapter, College Of Charleston

As an elected leader of my sorority, I was responsible for planning two annual events for our chapter for over 250 collegians: Fall Formal and Spring Semi-Formal. Responsibilities included:-Booking a venue, catering, music, security, and photography -Assisting with signing guests into events along with VP Social Standards -Serving as co-leader of the social crew within the chapter, which helped in planning other social events for our chapter and within the Greek Life community-Attending bi-weekly joint chapter management team meetings with other chapter leaders

2 Unity Alley Charleston Sc, 29401

McCrady's is a fine dining restaurant inspired by James Beard award winning chef, Sean Brock. As a hostess for the restaurant, my responsibilities included:-Greeting incoming guests-Making and confirming guest reservations-Blocking tables for reservations-Updating the menu and website daily-Coordinating with servers and management to ensure best customer service

Charleston, South Carolina Area

A Southern Ceremony is a wedding planning company based in Charleston, South Carolina. As an intern, I worked directly with the owner and assistant coodinator with:-Assisting with set up and break down of weddings-Working and communicating with guests and bridal party throughout the wedding-Maintaining Pinterest and successfully increased the number of followers and views per pin-Helping with preparation of decor for wedding, particularly with calligraphy and signage

Charlotte, Nc

Aisle Do is a wedding planner based in Charlotte, North Carolina with an emphasis on do it yourself weddings. As the assistant to the planner, I was responsible for -Maintaining social media, with an emphasis on Pinterest and gaining more followers-Attending sales meetings with potential clients-Working on the set up of weddings and breakdown of each wedding-Communicating with other wedding vendors throughout the day of the wedding as well as the wedding party

Charleston, South Carolina Area

Magnolia Plantation & Gardens is a wedding venue in Charleston, SC. I worked directly with the event coordinator largely with the set up prior to weddings. I also assisted with -Meeting potential clients and attending site tours-Maintaining venue profiles on The Knot and other wedding vendor sites

Charleston, South Carolina Area

Wild Dunes Resort is located in Isle of Palms and offers a hotel with standard room, suites, apartments, as well as homes. Working directly in the housekeeping department for the entire resort, I was responsible for -Inspecting cleanliness of rooms, condos, and houses on the property-Assisting with the completion of guest requests-Providing turn down service for guests in the evenings-Maintaining cleanliness of public areas of resort-Maintaining communitcation with housekeepers as well as housekeeping supervisors throughout the day

Charlotte, Nc

Massage Envy is a membership based spa with over 500 locations in the U.S. As a Wellness Advisor, I served as the first impression for guests arriving for their appointments. I was responsible for-checking guests in and out of appoinments-scheduling appointments for guests -solving any customer service problems or complains-selling gift cards,skin care products, and membership benefits-maintaining general clinic cleanliness and a relaxing atmosphere-maintaining communication with massage therapists and estiticians, as well as managers

Bachelor Of Business Administration (B.B.A.), Hospitality Administration/Management

Activities and Societies: Delta Gamma Fraternity, Leadership CofC, Club for Hospitality and Tourism (CHAT)

11-12 Grade

Activities and Societies: Hoste Society, Field Hockey, Basketball, Lacrosse, Food Club, Young Republicans ClubCo-Ed Boarding and College.

9-10 Grade

Activities and Societies: Field Hockey, Basketball, Softball (Team Captain)All Girls Boarding School in Winston-Salem, NC