Kathleen Jones
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Kathleen Jones Email & Phone Number

Inbound supervisor at Northwest Federal Credit Union
Location: Strasburg, Virginia, United States 7 work roles 3 schools
1 work email found @nwfcu.org 3 phones found area 443 and 410 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email k****@nwfcu.org
Direct phone (443) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Northwest Federal Credit Union
Role
Inbound supervisor
Location
Strasburg, Virginia, United States
Company size
361 employees

Who is Kathleen Jones? Overview

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Quick answer

Kathleen Jones is listed as Inbound supervisor at Northwest Federal Credit Union, a company with 361 employees, based in Strasburg, Virginia, United States. AeroLeads shows a work email signal at nwfcu.org, phone signal with area code 443, 410, and a matched LinkedIn profile for Kathleen Jones.

Kathleen Jones previously worked as Senior Team Lead at Northwest Federal Credit Union and Team Lead at Northwest Federal Credit Union. Kathleen Jones studied at Harford Community College.

Company email context

Email format at Northwest Federal Credit Union

This section adds company-level context without repeating Kathleen Jones's masked contact details.

{first_initial}{last}@nwfcu.org
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AeroLeads found 1 current-domain work email signal for Kathleen Jones. Compare company email patterns before reaching out.

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Profile bio

About Kathleen Jones

Supervisor with a wide range of experience including but not limited to; supervisory, scheduling/timesheets, account management, member service, lending, training, coaching, and auditing.Specialties: Time management, data entry, account reconciliation, team building, conflict resolution, employee appreciation, and phone etiquette.Working in a call center is very rewarding to me. With proper management training and a lot of experience in member service, I do very well with my team. We have a high percentage of positive return and a low percentage of errors. I am able to positively direct my team to provide the correct approach in regards to supporting call issues. I train effectively, provide ongoing positive employee appreciation, have the ability to properly document and address errors appropriately, and support escalated calls effectively.

Listed skills include Customer Service, Time Management, Call Centers, Retail, and 9 others.

Current workplace

Kathleen Jones's current company

Company context helps verify the profile and gives searchers a useful next step.

Northwest Federal Credit Union
Northwest Federal Credit Union
Inbound supervisor
herndon, virginia, united states
Website
nwfcu.org
Employees
361
AeroLeads page
Company profile
View company profile Email format
7 roles

Kathleen Jones work experience

A career timeline built from the work history available for this profile.

Senior Team Lead

Northwest Federal Credit Union

Team Lead/Supervisory Role - Part of an amazing supportive management team. Duties include; opening and closing branch following security procedures. Resolving escalated calls. Documenting, reviewing, and resolving errors with member service representatives. Providing positive feedback and sharing compliments and praise with team. Management coaching and.

Client Service Specialist

Suntrust

Ashburn, VA

Work in branch greeting customers, directing them to the correct service personnel. Complete teller transactions, balance drawer, open and close accounts, and follow current policies and procedures.

Mar 2013 - Apr 2013

Quality Assurance Administrator

Kelly & Associates Insurance Group

Hunt Valley, MD

Receive and audit on-line applications. Ensure enrollment representatives follow correct procedures by piecing together information to find errors. Follow up on any incorrect or missing information in a timely matter. Understand deadlines and prioritize work accordingly.Document system research capacity/Error resolution/Written correspondence proficient

Feb 2012 - Mar 2013

Team Lead

Freedom Federal Credit Union

Gunpowder, MD

Handle incoming calls from members, potential members, and other service personnel. My responsibilities include opening and closing branch following security procedures. Override authority to ensure accuracy. Unlock consoles and access to multi-factor authentication for on-line access. Administrator of live chat services to review live chat correspondences.

Feb 2005 - Dec 2011

Front Person - Senior Cashier/Supervisor

C Mart Warehouse

Forest Hill, MD

Front cashier in charge of returns, store credits, and layaways. I opened and closed store following security procedures.

Jan 2001 - Jan 2005
Team & coworkers

Colleagues at Northwest Federal Credit Union

Other employees you can reach at nwfcu.org. View company contacts for 361 employees →

DS David Sanchez David Sanchez Colleague at Northwest Federal Credit Union Washington DC-Baltimore Area, United States View → EC Eric Chang Eric Chang Colleague at Northwest Federal Credit Union Dumfries, Virginia, United States, United States View → AS Ashley Sephton Ashley Sephton Colleague at Northwest Federal Credit Union United States, United States View → AH Allison Harding Allison Harding Colleague at Northwest Federal Credit Union Leesburg, Virginia, United States, United States View → SM Susan Mulnix Susan Mulnix Colleague at Northwest Federal Credit Union Williamsburg, Virginia, United States, United States View → FT Faith Thompson Faith Thompson Colleague at Northwest Federal Credit Union Broken Arrow, Oklahoma, United States, United States View → MB Megan Bittenbender Megan Bittenbender Colleague at Northwest Federal Credit Union Ashburn, Virginia, United States, United States View → SS Shauntel Scott Shauntel Scott Colleague at Northwest Federal Credit Union Stafford, Virginia, United States, United States View → CH Charles Hoffman Charles Hoffman Colleague at Northwest Federal Credit Union Orlando, Florida, United States, United States View → SR Shawnte' Ramey Shawnte' Ramey Colleague at Northwest Federal Credit Union Washington DC-Baltimore Area, United States View →
3 education records

Kathleen Jones education

Education record

Newark High School

Education record

C Milton Wright High School
FAQ

Frequently asked questions about Kathleen Jones

Quick answers generated from the profile data available on this page.

What company does Kathleen Jones work for?

Kathleen Jones works for Northwest Federal Credit Union.

What is Kathleen Jones's role at Northwest Federal Credit Union?

Kathleen Jones is listed as Inbound supervisor at Northwest Federal Credit Union.

What is Kathleen Jones's email address?

AeroLeads has found 1 work email signal at @nwfcu.org for Kathleen Jones at Northwest Federal Credit Union.

What is Kathleen Jones's phone number?

AeroLeads has found 3 phone signal(s) with area code 443, 410 for Kathleen Jones at Northwest Federal Credit Union.

Where is Kathleen Jones based?

Kathleen Jones is based in Strasburg, Virginia, United States while working with Northwest Federal Credit Union.

What companies has Kathleen Jones worked for?

Kathleen Jones has worked for Northwest Federal Credit Union, Suntrust, Kelly & Associates Insurance Group, Freedom Federal Credit Union, and C Mart Warehouse.

Who are Kathleen Jones's colleagues at Northwest Federal Credit Union?

Kathleen Jones's colleagues at Northwest Federal Credit Union include David Sanchez, Eric Chang, Ashley Sephton, Allison Harding, and Susan Mulnix.

How can I contact Kathleen Jones?

You can use AeroLeads to view verified contact signals for Kathleen Jones at Northwest Federal Credit Union, including work email, phone, and LinkedIn data when available.

What schools did Kathleen Jones attend?

Kathleen Jones studied at Harford Community College.

What skills is Kathleen Jones known for?

Kathleen Jones is listed with skills including Customer Service, Time Management, Call Centers, Retail, Data Entry, Access, Training, and Account Management.

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