Kathryn King Email & Phone Number

Raleigh, Nc, Us

*Develop and execute comprehensive account plans to drive growth and achieve revenue targets, especially around the renewal process. *Establish communication and feedback loops, meeting cadences, and conduct effective QBRs. *Build and maintain strong, long-lasting relationships with decision-makers.*Drive district-level goal alignment, understanding the unique needs for each district and municipality.*Analyze usage data and client feedback to identify trends and areas for improvement.*Prepare regular reports on client engagement, usage, and satisfaction.*Act as a subject matter expert on the products and provide guidance to clients on how to maximize their value.

*Leads a group of 4 account managers (2 brand new hires) responsible for $12.1 million dollars in revenue and 1,610 accounts providing guidance, coaching and support.*Conducts regular one-on-one sessions to monitor pipelines and provide feedback while fostering a collaborative and inviting environment *Acts as an escalation point for complex customer issues and provides guidance on a resolution*Creates regular reports and presentations to share performance data with senior management*Works closely with product development, marketing, and sales teams to align strategies and deliver on customer needs.*Communicates customer feedback and insights to relevant internal departments to drive product enhancements*Delivers training for Account Managers to enhance their product knowledge, internal processes and sales strategies

*Served as a trusted partner for district leaders in the largest IXL districts by building and maintaining strong, long-term relationships and leveraging the product for cross-selling and upselling opportunities*Responsible for a team value of $14.7 million ($2.7 million personal) obtaining 179% revenue and 100% retention 21-22 FY and ($3.7 million personal) obtaining 129% revenue and 100% retention 22-23 FY*Conducted needs assessments and gathered feedback using this information to present and communicate the unique value proposition of IXL*Negotiated and renew contracts and ensure invoices were paid in a timely manner *Facilitated presentations to share performance data with districts and internal stakeholders *Mentored new hires during onboarding and supported them through their first year*Remained up-to-date with industry trends and competitor offerings as well as evolving educational technology solutions*Used market and legislative insights to identify growth opportunities and threats

*Maintains and manages all customer accounts in my assigned territories2020-2021 400+ accounts across 4 states meeting 156% revenue and 93% retention rate.*Collaborates with team members and serves as a leader and/or member of 3 cohort teams serving the entire AM team*Assists newly hired AMs through the onboarding process as a mentor and throughout their first year. *Manages relationships with key school and district personnel*Ensures efficient and effective implementation for all accounts*Has a thorough understanding of the product and continuously brainstorms new and innovative ways that teachers can utilize IXL in the classroom*Analyzes data and proactively encourages usage throughout the implementation phases*Serves as the main point of contact at IXL for the customer*Ensures that customers have all of the tools and information they need to successfully adopt IXL into their curriculum

Team Lead -Facilitates meetings and keeps the team abreast of school, county and state curriculum changes and initiatives. -Plan field trips including all required paperwork and budget worksheets -Create student success plans and track data to ensure goals are met.Dreambox Champion -Train staff on how to use the software -Follow up with staff who are not meeting usage requirements -Assist staff with understanding best practices for optimum use of the softwareTeacher Leader Corp -Attend training sessions with Discovery Education to learn how to use the resources on their website -Provide train-the-trainer style professional development on implementation of Discovery EducationAwards -Semi-Finalist for the Diane Kent-Parker First Year Teacher award in Wake County; nominated for having shown significant professional success during the first year of teaching 2012

Charlotte, Nc

Sales -Prospected with warm and cold leads to attain senior clients approaching MedicareEducation -Meet with clients to gain understanding of retirement goals -Provide recommendation on best product to serve their needs including insurance and financial tools to protect assets. Customer Service -Follow up with clients to ensure understanding of product and maintain relationship to ensure renewal

East Carolina University

-Used project management skills to oversee all departments and aspects of the 40+ member organization including, but not limited to, finances, fundraising, advertising/marketing, philanthropy and networking.-Coordinated a fashion show at the Greenville Convention Center for over 500 attendees grossing over $6,500-Raised profits 31% year over year due to fundraising and marketing efforts, Spring 2008-Assisted in the planning and logistics of an annual networking trip to New York City. Communicated with and set up meetings with various companies such as Armani, The Color Association of the United States and New York University.-Partnered with East Carolina University's Theatre department to access lighting and communication tools for the fashion shows.-Raised over $1,000 for the Susan G. Komen foundation during a "Jump-a-thon" fundraiser.

Master Of Art, Elementary Education And Teaching, 4.00

Activities and Societies: Student TeacherWhile working towards my Masters degree in Education I worked full time or student taught.

Bachelor Of Science (B.S.), Apparel Merchandising & Business Administration, 3.95

Activities and Societies: Apparel and Interior Design Organization : Served as President, Vice President and Treasurer. Honors Society.

Bachelor Of Science - Bs