Emea Enterprise Customer Success Manager
Current
May 2021 - Present
AeroLeads people directory · profile
Luís Carvalho Email & Phone Number
Customer Success Manager | Senior B2B Sales Manager | People Leadership | Delivery Manager | Operations Manager
at
Talkdesk
1 work email found
@msn.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager | Senior B2B Sales Manager | People Leadership | Delivery Manager | Operations Manager
Location
Lisboa, Lisbon, Portugal
Company size
Who is Luís Carvalho? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Luís Carvalho is listed as Customer Success Manager | Senior B2B Sales Manager | People Leadership | Delivery Manager | Operations Manager at Talkdesk, a with 1135 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a work email signal at msn.com and a matched LinkedIn profile for Luís Carvalho.
Luís Carvalho previously worked as EMEA Enterprise Customer Success Manager at Talkdesk and Senior Area Manager - South at Egor. Luís Carvalho holds Executive Program, Advanced Management from Católica Lisbon School Of Business And Economics.
Company email context
Email format at Talkdesk
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*@msn.com
68% confidence
AeroLeads found 1 current-domain work email signal for Luís Carvalho. Compare company email patterns before reaching out.
Profile bio
About Luís Carvalho
Senior B2B Sales Manager | Customer Success Manager | People Leadership | Delivery Manager | Operations Manager
Listed skills include Hr Consulting, Team Management, Recruiting, Talent Management, and 27 others.
Current workplace
Luís Carvalho's current company
Company context helps verify the profile and gives searchers a useful next step.
Talkdesk
8 roles
Luís Carvalho work experience
A career timeline built from the work history available for this profile.
Senior Area Manager - South
Report to CEO;- Responsible for staffing business in South Region of Portugal;- Budget definition and P&L analysis;- Establish business strategies and policies;- Sales Team Management;- Key Customers Management;- Public and International Tenders.
Jun 2019 - Apr 2021
Business Unit Sales Manager
Report to National Business Line Director;- South area of Portugal Management and Coordination: 4 Branches: (Palmela - Automotive, Setúbal, Évora and Faro);- Management of 2 Onsite clients;- Team Management and Development – 20 Pax: e.g. Agency Directors, Commercial Managers, HR Consultants;- Business strategy planning to comply with the Budget;- Client prospection, negotiation and acquisition;- Follow up and implementation of SLA;- P&L analysis;- Operational and financial reports and forecasts – weekly.Achievements- Improved revenue from 4M€ to 20M€ in 3 years;- Revenue Award 1st Place in 2017 and 2018;- NPS Team Award in 2019;- All branches with positive operational profits.
May 2016 - May 2019
National Sales Manager
- Sales team management - 6 Pax (SMB segment);- Team competencies development and follow up – e.g. commercial effort control, customers meetings quality and quantification, margins;- Customers management and recovery;- New business proposals presentations.
Mar 2015 - Apr 2016
Outsourcing Unit Manager
S24Group
- Outsourcing projects implementation in HealthCare sector and recruitment team management;- Public Healthcare System customers portfolio management and development- Presentation of Human Resources solutions to Hospitals Board members- Public Tenders response
Oct 2011 - Feb 2015
Business Unit Manager
Newtime
- Temporary work agency management - Director- Business management and coordination specialized in Call Center profiles- Outsourcing department coordination
Oct 2006 - May 2011
Branch Manager
- Temporary work agency management- Annual Budget planning and execution- P&L analysis and credit control- Design and implementation of HR Consultants Procedures Manual
Apr 2005 - Oct 2006
Human Resources Consultant
- Market research business presentations to potential clients- Business proposals and negotiation- Customers portfolio management- Outsourced workers follow up- Recruitment and Selection- Contracts management- Payroll
Sep 2002 - Apr 2005
Team & coworkers
Colleagues at Talkdesk
Other employees you can reach at talkdesk.com. View company contacts for 1135 employees →
MO
Martim Oliveira Silva
Colleague at TalkdeskMadrid, Community Of Madrid, Spain
View →
KS
Kason Smith
Colleague at TalkdeskHouston, Texas, United States
View →
JM
James Mann
Colleague at TalkdeskMacclesfield, England, United Kingdom
View →
JE
Jeff English
Colleague at TalkdeskRaleigh, North Carolina, United States
View →
ÉJ
Érica Jesus
Colleague at TalkdeskAlenquer, Lisbon, Portugal
View →
JB
Jeffrey Belcher
Colleague at TalkdeskCleveland, Ohio, United States
View →
DN
Do Not Contact
Colleague at TalkdeskGondomar, Porto, Portugal
View →
DA
Dr Annett Davidson
Colleague at TalkdeskLondon, England, United Kingdom
View →
RV
Rodolfo Vale
Colleague at TalkdeskPortugal
View →
MB
Michael Brown
Colleague at TalkdeskDenver Metropolitan Area, United States
View →
Martim Oliveira Silva
Colleague at TalkdeskMadrid, Community Of Madrid, Spain
View →
KS
Kason Smith
Colleague at TalkdeskHouston, Texas, United States
View →
JM
James Mann
Colleague at TalkdeskMacclesfield, England, United Kingdom
View →
JE
Jeff English
Colleague at TalkdeskRaleigh, North Carolina, United States
View →
ÉJ
Érica Jesus
Colleague at TalkdeskAlenquer, Lisbon, Portugal
View →
JB
Jeffrey Belcher
Colleague at TalkdeskCleveland, Ohio, United States
View →
DN
Do Not Contact
Colleague at TalkdeskGondomar, Porto, Portugal
View →
DA
Dr Annett Davidson
Colleague at TalkdeskLondon, England, United Kingdom
View →
RV
Rodolfo Vale
Colleague at TalkdeskPortugal
View →
MB
Michael Brown
Colleague at TalkdeskDenver Metropolitan Area, United States
View →
2 education records
Luís Carvalho education
Executive Program, Advanced Management
Licenciatura, Ciências Da Comunicação - Jornalismo
FAQ
Frequently asked questions about Luís Carvalho
Quick answers generated from the profile data available on this page.
What company does Luís Carvalho work for?
Luís Carvalho works for Talkdesk.
What is Luís Carvalho's role at Talkdesk?
Luís Carvalho is listed as Customer Success Manager | Senior B2B Sales Manager | People Leadership | Delivery Manager | Operations Manager at Talkdesk.
What is Luís Carvalho's email address?
AeroLeads has found 1 work email signal at @msn.com for Luís Carvalho at Talkdesk.
Where is Luís Carvalho based?
Luís Carvalho is based in Lisboa, Lisbon, Portugal while working with Talkdesk.
What companies has Luís Carvalho worked for?
Luís Carvalho has worked for Talkdesk, Egor, Adecco, Manpowergroup, and S24Group.
Who are Luís Carvalho's colleagues at Talkdesk?
Luís Carvalho's colleagues at Talkdesk include Martim Oliveira Silva, Kason Smith, James Mann, Jeff English, and Érica Jesus.
How can I contact Luís Carvalho?
You can use AeroLeads to view verified contact signals for Luís Carvalho at Talkdesk, including work email, phone, and LinkedIn data when available.
What schools did Luís Carvalho attend?
Luís Carvalho holds Executive Program, Advanced Management from Católica Lisbon School Of Business And Economics.
What skills is Luís Carvalho known for?
Luís Carvalho is listed with skills including Hr Consulting, Team Management, Recruiting, Talent Management, Sales Management, Outsourcing, Negotiation, and Commercial Management.
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