Lance Wilcox Email & Phone Number

Santa Monica, California

The Edmunds' Sales Effectiveness Team manages all Tier 3 data-driven coaching, onboarding, Salesforce productivity tools, forecasting, sales and retention methodologies, sales summits, B2B events, pipeline management, KPI identification and analysis, sales manager development, LMS, eLearning production, internal communications, all hands meetings, and web-based B2B and internal training.

Designed, developed and facilitated training programs for the approximately 4,000 leaders within the Farmers Claims organization, from frontline supervisors through vice presidents.Leadership coaching.Certified in the Lominger VOICES® Multi-rater 360° Feedback System and the Hay Group’s Emotional and Social Competency Inventory. Have also coached using the Farmers Leadership Model.

Lead designer on $2 million program for training Kia dealership fixed operations managers. It included both classroom and online courses and testing.Designed and developed online training courses. Scripted and programed computer-based games and informational applications using Flash and Dreamweaver. Built a dealership simulation game for BMW using Authorware.Designed and developed classroom training seminars for General Motors, Kia, Subaru, and other automotive OEMS. This involved creating course design documents, curriculum and facilitator’s guides, textbooks, PowerPoint visuals, and assessments of training effectiveness.Trained instructors on delivering these seminars and monitored their performance.Produced training videos, including writing the script, supervising the production company, conducting onscreen interviews, and overseeing the editing.Conducted training needs assessments.Developed audit tools and job aids for on-site performance evaluations on multi-million dollar evaluation program for Lincoln Mercury.Managed internal and external resources to complete projects.