Liam Dao Email & Phone Number

Raleigh, North Carolina, United States

As a Senior Data Scientist, I use a variety of technical and soft skills to discover insights, recommendations, and findings in large amounts of clean and unclean data that I then communicate to different audiences with varying levels of technical expertise. I have had the opportunity to work on several impactful projections during my time at Pendo, some of which include:1) Leading and managing a project that consisted of designing and building a series of predictive models that rolled up to project quarterly revenue for the entire company on a daily basis - these models averaged a 5.3% mean absolute percentage error. Having accurate projections of revenue enabled strategic, efficient, and expedited planning and decision-making at a global level.2) Creating a “propensity to buy” model that scores inbound leads and contacts based on their likelihood to purchase Pendo products allowing for sales reps to better prioritize specific leads to increase conversion rates. This model has accounted for millions of pipeline dollars throughout its life cycle.

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

321 Coffee is a coffee shop and roaster founded and led by NC State students that aims to provide meaningful work opportunities for adults with intellectual and developmental disabilities. Since its creation in the fall of 2017, 321 Coffee has grown to become a prominent presence in Raleigh, NC.Some of my accomplishments as the Chief Operating Officer included:• Hiring the company’s first 20+ employees• Incorporating a new revenue stream via coffee bean roasting• Planning and coordinating catered events• Running organizational operations

Raleigh-Durham, North Carolina Area

I was promoted to the Analytics Committee Head position following the One-Year Celebration to continue my involvement with 321 Coffee. As the head of this committee, I planned and carried out projects centered around company data and trends to maximize our potential. Work included projects focused on both financial data and social media data. I created reports to convey my findings, presented these to the CEO and CFO, and worked to implement appropriate changes based on conclusions from my analysis.

Raleigh-Durham, North Carolina Area

Joining 321 Coffee as a first-year student, I was put into this role to lead a committee of eight students to plan the one-year celebration. The goal of this event was to celebrate the first year of 321 Coffee and all of the amazing support we received from he community which allowed us to grow exponentially. The event was a big success and resulted with many people feeling inspired and motivated to help 321 Coffee accomplish our goal of blending communities and offering a safe workplace for adults with special needs.

Greenville, Nc

Spent several years working as a kitchen help, busboy, and sushi chef before being promoted to this position. I was the youngest employee at each position during the time in which I held them and learned to work with a wide variety of people.Skills acquired from this experience:• Working under pressure• Working with people from different backgrounds• Learning on the job• Time management skills• How to work with and supervise colleagues older than me

Master Of Science - Ms, Analytics

The Institute for Advanced Analytics is an intense 10-month program geared towards producing future data scientists through forming.

Bachelor Of Science - Bs, Economics

Minor in Statistics