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Liam Murphy Email & Phone Number
Associate Director
at
Turner & Townsend
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✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Associate Director
Location
Sandford, Scotland, United Kingdom
Company size
Who is Liam Murphy? Overview
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Quick answer
Liam Murphy is listed as Associate Director at Turner & Townsend, a company with 14787 employees, based in Sandford, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Liam Murphy.
Liam Murphy previously worked as Head of Assurance at Chase and Vice President at Jpmorgan Chase & Co.. Liam Murphy holds Foundation Degree, Business Management And Operations from The Manchester Metropolitan University.
Company email context
Email format at Turner & Townsend
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Turner & Townsend
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Profile bio
About Liam Murphy
As a passionate and results-driven operations leader with over 20 years of experience in optimizing processes, enhancing team performance, and driving customer satisfaction in fast-paced environments, I thrive on turning challenges into opportunities for growth. My extensive background in contact center management has equipped me with a unique skill set that focuses on building high-performing teams and implementing strategic initiatives that align with organizational goals.Throughout my career, I have successfully led cross-functional teams, developed comprehensive training programs, and employed data-driven decision-making to streamline operations and exceed KPIs. My leadership style emphasizes collaboration, continuous improvement, and empowerment, fostering an environment where team members feel valued and motivated to deliver exceptional results.Key Highlights:- Proven track record of enhancing operational efficiency, resulting in cost reduction and positive impacts across people and customer measures.- Expert in developing and implementing contact center strategies that ensure exceptional customer experiences and strengthen brand loyalty.- Strong communicator and decisive leader with a passion for coaching and mentoring aspiring professionals to reach their full potential.I am committed to leveraging my expertise in operations and leadership to drive success for both the team and the organization. Let's connect and explore synergistic opportunities
Listed skills include Leadership, Customer Experience, Team Building, Banking, and 35 others.
Current workplace
Liam Murphy's current company
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Turner & Townsend
11 roles
Liam Murphy work experience
A career timeline built from the work history available for this profile.
Head Of Assurance
CurrentIdentify process improvements and efficiency enhancements.Collaborate with business partners to help formulate quantifiable goals; support strategies to achieve business goals.Explore new data sources and cross line of business best practices to drive execution.Develop and lead a proactive risk and control culture across our operational teamsProactively.
Jul 2024 - Present
Vice President
Leading a high performing business operations function, delivering exceptional service experience on a day by day basis Champion a customer-centric approach within the operations team to deliver outstanding service, ensuring the customer experience is unique, fair, consistent and transparentActing as subject matter expert for best in class digital business.
Jun 2022 - Jul 2024
Division Lead
Apr 2020 - Jun 2022
Division Lead - Everday Banking
Apr 2020 - Jun 2022
Jun 2019 - Apr 2020
Department Manager Mortgage Acquistion
Aug 2017 - Apr 2020
Manager
I work within a Banking organisation looking after a department of 55 Associates and 5 Team Managers.
Jun 2011 - Apr 2020
Department Manager
Reporting to the centre director in HSBC UK contact centres I have responsibility for the banks Mortgage Associate team leading 70 Agents and Team Managers in an Inbound/outbound and digital contact operation.Key responsibilities:Performance management, coaching and development, delivery of multiple KPI's, strategy & stakeholder management across various.
Nov 2015 - Aug 2017
Business Manager
I was responsible for the management and development of a 90+ team while achieving KPI's set out. Furthermore my role involves all aspects of the business including Operations, Finance, Marketing and Human Resources.
Sep 2007 - Jun 2011
Retail Development Manager
New Era Enterprises T/A Obriens
With having three stores within the group it was my responsibility to ensure that each store strived to achieve and maintain given targets relating to people and profit by devising a systematic approach to all areas. It was also my responsibility to ensure that any more stores that where developed meet the operational standards required by the company to.
Dec 2005 - Sep 2007
Team & coworkers
Colleagues at Turner & Townsend
Other employees you can reach at turnerandtownsend.com. View company contacts for 14787 employees →
SG
Sharon Galloway Apam
Colleague at Turner & Townsend
Bradford, England, United Kingdom, United Kingdom
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ZG
Zain Ghani
Colleague at Turner & Townsend
Manchester, England, United Kingdom, United Kingdom
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KW
Kye Wen Lee
Colleague at Turner & Townsend
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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LM
Lenka Mcnamara
Colleague at Turner & Townsend
Louisburgh, County Mayo, Ireland, Ireland
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SJ
Sriram Jeyakumar, Pmp®
Colleague at Turner & Townsend
Chennai, Tamil Nadu, India, India
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ML
Mélanie Lopes
Colleague at Turner & Townsend
Greater Paris Metropolitan Region, France
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JB
Jason Booth
Colleague at Turner & Townsend
Southampton, England, United Kingdom, United Kingdom
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FS
Fadwah Sait
Colleague at Turner & Townsend
City Of Johannesburg, Gauteng, South Africa, South Africa
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SH
Shadi Hashweh
Colleague at Turner & Townsend
Ottawa, Ontario, Canada, Canada
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SH
Steve Howlett
Colleague at Turner & Townsend
Sandy, Utah, United States, United States
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Sharon Galloway Apam
Colleague at Turner & Townsend
Bradford, England, United Kingdom, United Kingdom
View →
ZG
Zain Ghani
Colleague at Turner & Townsend
Manchester, England, United Kingdom, United Kingdom
View →
KW
Kye Wen Lee
Colleague at Turner & Townsend
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
View →
LM
Lenka Mcnamara
Colleague at Turner & Townsend
Louisburgh, County Mayo, Ireland, Ireland
View →
SJ
Sriram Jeyakumar, Pmp®
Colleague at Turner & Townsend
Chennai, Tamil Nadu, India, India
View →
ML
Mélanie Lopes
Colleague at Turner & Townsend
Greater Paris Metropolitan Region, France
View →
JB
Jason Booth
Colleague at Turner & Townsend
Southampton, England, United Kingdom, United Kingdom
View →
FS
Fadwah Sait
Colleague at Turner & Townsend
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
SH
Shadi Hashweh
Colleague at Turner & Townsend
Ottawa, Ontario, Canada, Canada
View →
SH
Steve Howlett
Colleague at Turner & Townsend
Sandy, Utah, United States, United States
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2 education records
Liam Murphy education
Foundation Degree, Business Management And Operations
Ba Applied Social Sciences, Sociology And Psychology
University Of The West Of Scotland
FAQ
Frequently asked questions about Liam Murphy
Quick answers generated from the profile data available on this page.
What company does Liam Murphy work for?
Liam Murphy works for Turner & Townsend.
What is Liam Murphy's role at Turner & Townsend?
Liam Murphy is listed as Associate Director at Turner & Townsend.
Where is Liam Murphy based?
Liam Murphy is based in Sandford, Scotland, United Kingdom while working with Turner & Townsend.
What companies has Liam Murphy worked for?
Liam Murphy has worked for Turner & Townsend, Chase, Jpmorgan Chase & Co., First Direct, and Hsbc.
Who are Liam Murphy's colleagues at Turner & Townsend?
Liam Murphy's colleagues at Turner & Townsend include Sharon Galloway Apam, Zain Ghani, Kye Wen Lee, Lenka Mcnamara, and Sriram Jeyakumar, Pmp®.
How can I contact Liam Murphy?
You can use AeroLeads to view verified contact signals for Liam Murphy at Turner & Townsend, including work email, phone, and LinkedIn data when available.
What schools did Liam Murphy attend?
Liam Murphy holds Foundation Degree, Business Management And Operations from The Manchester Metropolitan University.
What skills is Liam Murphy known for?
Liam Murphy is listed with skills including Leadership, Customer Experience, Team Building, Banking, Social Media, Human Resources, B2B, and Retail.
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