Client Success Team Manager
CurrentClient Success Manager for 7 team members and Senior Support Specialist for Microsoft Dynamics GP. I love coming to the rescue of a user having issues that are impacting their productivity. Specialize in GP core modules of Financial, Bank Rec, Payables, Receivables, Distribution modules of SOP, POP and Inventory, Fixed Assets. Familiarity with Field Service and Manufacturing. Also proficient in Nolan Advanced Bank Rec, Mekorma Payment Processing and other complimenting 3rd party applications. Take care of 20+ cases per week and maintain 70% utilization.