Michael Rodriguez Email & Phone Number

Los Angeles, Ca, Us

• Developed, implemented, and maintained programming to run a mental health program focusing on TAY (Transitional Aged Youth) members• Discovered, applied, and received two grants bringing in a combination of more than $1 million for the organization as well as expanding our public health department into new areas of focus.• Maintain clear and consistent communication with funders, including administration, reporting, and budgetary obligations.• Ensured compliance with grant guidelines, local and state laws.

Los Angeles, California, United States

• Maintained clear and consistent communication with seniormanagement, department managers, staff, and vendors to ensure effective operations of the organization and maintain quality assurance protocols.• Improved the efficiency of existing processes and procedures to enhance and sustain the organization’s internal capacity.• Ensured operational milestones were met on time and on budget.• Conducted HR functions including recruiting, hiring, and onboarding new staff and implementing new health benefits.• Oversaw accounts payables and receivables.

West Hollywood, California

• Managed three supervisors and led a 10-person team to operate two sexual health and education sites.• Ensured all staff received training and continuing education on providing culturally sensitive and appropriate services to the Center’s diverse clientele which includes transgender and non-binary individuals, women, and people of color.• Created and monitored the schedule for five physician associates and nurse practitioners.• Coordinated with teams across departments (e.g., counseling, nursing, pharmacy, billing) to ensure smooth daily operations.• Developed and delivered COVID protocols to ensure the health and safety of all clients and staff, including employee health mandates and sanitization requirements.• Led HR functions for the program, including hiring, onboarding, training, performance evaluations, and performance improvement plans.

Greater Los Angeles Area

Responsible for managing the patient appointment systems, clinic patient flow, day-to-day reception, client co-payment collections, financial screening and medial records activity. Supervised and trained 3 benefit specialist and billing staff while coordinating communication among counseling, nursing, physicians, pharmacy, and billing department. Developed new hire training programs for three different positions to assist a smoother onboarding process for new and future staff.

Delivered healthcare preventive practices and information for various communities; while focusing on youth and late teens.