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Marco Bessa Email & Phone Number
Coordenador de CS e Serviços Profissionais
at
Track.co
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Coordenador de CS e Serviços Profissionais
Location
Belo Horizonte, Minas Gerais, Brazil
Company size
Who is Marco Bessa? Overview
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Quick answer
Marco Bessa is listed as Coordenador de CS e Serviços Profissionais at Track.co, a company with 93 employees, based in Belo Horizonte, Minas Gerais, Brazil. AeroLeads shows a matched LinkedIn profile for Marco Bessa.
Marco Bessa previously worked as Analista de Sucesso do Cliente (Sênior) at Track.Co and Coordenador de atendimento at Hospital Da Baleia. Marco Bessa holds Counseling Psychology from Universidade Federal De Minas Gerais.
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Track.co
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Profile bio
About Marco Bessa
Graduated in Psychology at Federal Univesity of Minas Gerais since 2016. Currently working at areas related to customer experience and customer success.
Current workplace
Marco Bessa's current company
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Track.Co
7 roles
Marco Bessa work experience
A career timeline built from the work history available for this profile.
Analista De Sucesso Do Cliente (Sênior)
Current- Gestão de carteira de clientes;- Condução de onboarding de novos clientes;- Negociação contratual para renovações;- Treinamentos corporativos para clientes da minha carteira;- Consultoria em customer experience;- Disseminação de boas práticas no gerenciamento de experiência do cliente;- Acompanhamento de indicadores de sucesso do cliente (health score.
Mar 2024 - Present
Coordenador De Atendimento
Responsável pelas recepções e agendas dos ambulatórios de Oncologia e de Especialidades Médicas, além da implementação do Serviço de Atendimento ao Cliente. Faço monitoramento dos indicadores do serviço e acompanhamento dos planos de ação do setor, além dos processos de gestão de pessoas.
Oct 2023 - Feb 2024
Analista De Sucesso Do Cliente
Comunicação com o cliente, por e-mail, telefone, vídeo conferência. Acompanhamento do processo de upgrade e cross sell, entendendo a necessidade do cliente. Monitoramento das contas dos clientes, através da plataforma Track, com ações pró-ativas e estratégicas. Acompanhamento do NPS, CES, CSAT e indicadores da Track. Divulgação das melhores práticas de.
Jul 2021 - Jan 2024
Customer Relationship Management
Graduated in Psychology at Federal University of Minas Gerais since 2016. Currently working at Santa Casa BH since 2017, but in 2019 I found my passion: customer relationship, satisfaction and loyalty. With my current studies, I plan to become a data driven professional, through my post-graduation in Strategic Data Management and Analysis.
Feb 2019 - Jul 2021
Assistente Administrativo
Serviços administrativos no Centro de Diagnóstico e Tratamento da Santa Casa BH. Responsável pelo controle de prazos, renovação e qualificação de contratos, controle de notas fiscais, criação e edição de planilhas de controle de processos, além do cumprimento de demandas esporádicas da gerência.
May 2017 - Feb 2019
Orientador Escolar Profissional
Enquanto estagiário em psicologia do Pré-Federal, organizei grupos de orientação profissional para estudantes do vestibular da UFMG. Desenvolvi atividades que buscavam a reflexão sobre o conceito de profissão, o que motiva as escolhas de curso em universidades e o que é necessário para atingir a realização profissional. Também orientei grupos na.
Mar 2014 - Dec 2014
Team & coworkers
Colleagues at Track.co
Other employees you can reach at oslovic.com.au. View company contacts for 93 employees →
BD
Budiman Di
Colleague at Track.CoGambir, Jakarta, Indonesia, Indonesia
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MH
Maroun Habchy
Colleague at Track.CoBeirut, Beirut Governorate, Lebanon, Lebanon
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JL
Jhemison Lucas
Colleague at Track.CoVila Velha, Espírito Santo, Brazil, Brazil
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PB
Paulo Brito
Colleague at Track.CoSalvador, Bahia, Brazil, Brazil
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SK
Suresh Kummari
Colleague at Track.CoKurnool, Andhra Pradesh, India, India
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RM
Rita Midori
Colleague at Track.CoSão Paulo, Brazil, Brazil
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GA
Gondez Arianta
Colleague at Track.CoBalikpapan, East Kalimantan, Indonesia, Indonesia
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JM
Jaime Mendes De Sousa
Colleague at Track.CoSão Paulo, São Paulo, Brazil, Brazil
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LZ
Leonardo Zacharias
Colleague at Track.CoBelo Horizonte, Minas Gerais, Brazil, Brazil
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GH
Guilherme Henrique De Oliveira
Colleague at Track.CoSanto Anastácio, São Paulo, Brazil, Brazil
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Budiman Di
Colleague at Track.CoGambir, Jakarta, Indonesia, Indonesia
View →
MH
Maroun Habchy
Colleague at Track.CoBeirut, Beirut Governorate, Lebanon, Lebanon
View →
JL
Jhemison Lucas
Colleague at Track.CoVila Velha, Espírito Santo, Brazil, Brazil
View →
PB
Paulo Brito
Colleague at Track.CoSalvador, Bahia, Brazil, Brazil
View →
SK
Suresh Kummari
Colleague at Track.CoKurnool, Andhra Pradesh, India, India
View →
RM
Rita Midori
Colleague at Track.CoSão Paulo, Brazil, Brazil
View →
GA
Gondez Arianta
Colleague at Track.CoBalikpapan, East Kalimantan, Indonesia, Indonesia
View →
JM
Jaime Mendes De Sousa
Colleague at Track.CoSão Paulo, São Paulo, Brazil, Brazil
View →
LZ
Leonardo Zacharias
Colleague at Track.CoBelo Horizonte, Minas Gerais, Brazil, Brazil
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GH
Guilherme Henrique De Oliveira
Colleague at Track.CoSanto Anastácio, São Paulo, Brazil, Brazil
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1 education record
Marco Bessa education
FAQ
Frequently asked questions about Marco Bessa
Quick answers generated from the profile data available on this page.
What company does Marco Bessa work for?
Marco Bessa works for Track.co.
What is Marco Bessa's role at Track.co?
Marco Bessa is listed as Coordenador de CS e Serviços Profissionais at Track.co.
Where is Marco Bessa based?
Marco Bessa is based in Belo Horizonte, Minas Gerais, Brazil while working with Track.co.
What companies has Marco Bessa worked for?
Marco Bessa has worked for Track.Co, Hospital Da Baleia, Grupo Santa Casa Bh, and Associacao P/Redefinicao Acesso Ensino Estud Universidade Federal De Mg Pre-Federal.
Who are Marco Bessa's colleagues at Track.co?
Marco Bessa's colleagues at Track.co include Budiman Di, Maroun Habchy, Jhemison Lucas, Paulo Brito, and Suresh Kummari.
How can I contact Marco Bessa?
You can use AeroLeads to view verified contact signals for Marco Bessa at Track.co, including work email, phone, and LinkedIn data when available.
What schools did Marco Bessa attend?
Marco Bessa holds Counseling Psychology from Universidade Federal De Minas Gerais.
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