I am filling the role as an insurance and litigation consultant, developing marketing programs and strategies for a construction company dealing in the construction defect and restoration industry.

Technical manager handling all aspects of construction defect insurance claims. Coverages, investigation, reserving.

Claim Manager responsible for the daily operations of staffing, training, process development and implementation of claim handling. The claims were part of the nation's largest home builder warranty and involved primarily construction defects. Duties also included auditing the product to maintain quality, accuracy and consistency. Responsible also for all claims litigation as well as any claim inquiries from state Department of Insurance groups or Better Business Bureau. Instituted a new… Show more Claim Manager responsible for the daily operations of staffing, training, process development and implementation of claim handling. The claims were part of the nation's largest home builder warranty and involved primarily construction defects. Duties also included auditing the product to maintain quality, accuracy and consistency. Responsible also for all claims litigation as well as any claim inquiries from state Department of Insurance groups or Better Business Bureau. Instituted a new claim processing and adjusting system. Trained all staff regarding proper claim adjusting techniques and skills as well as construction knowledge and application of the warranty to this business area. Show less