Mark Saddic Email & Phone Number

West Chester, Pa, Us

Blue Bell, Pa

Blue Bell, Pa

CCI Consulting is a trusted Talent Management and HR Consulting firm that partners with clients to provide integrated talent solutions that build resilience, readiness, and results. Since 1988, clients have trusted CCI to help them drive sustainable business results by effectively aligning their people strategies to their current and future needs. Our expert consultants and coaches deliver effective strategies, solutions and services across all aspects of the talent continuum. Visit our website at www.cciconsulting.com or check out our company’s LinkedIn page at www.linkedin.com/company/career-concepts/ to learn more about our capabilities.

Training and Instructional Design ManagerLed a staff of instructional designers, providing creative direction on the development of company-wide training programs. Accountable for ensuring courseware development was following the ADDIE model, utilizing blended learning and micro training solutions when appropriate.AccomplishmentsEnsured needs assessments and courseware were being built with consistency and measured against “world-class” standards through the creation of process and design templates.Partnered with a local college to deliver on-site Certified Financial Planner (CFP) test prep courses saving the organization over $100,000 while doubled the number of CFP’s in the organization within two years.Reduced courseware development time by 20% by optimizing design resources and instituting a new process methodology. Created a Teambuilding toolkit which provided leaders with resources and self-facilitating activities that guided them through the process of becoming a high performing team.Marketing ManagerApplied knowledge of adult learning theory to increase client self-provisioning and reduce reliance on the call centers. Developed and led the execution of marketing strategies for increasing investor education through website improvements, email campaigns, and client events. AccomplishmentsCreated a new multimedia investor education center that accommodates all levels of investor sophistication. The design was based on web analytics, client feedback, marketing research and competitive analysis.Improved employee utilization by redefining roles and responsibilities resulting in a 33% reduction of required headcount with no impact to business deliverables. Oversaw vendor relationships and renegotiated agreements. In one instance saving the organization $1.2 million. Influenced changes to departmental strategic plans through the facilitation internal branding and teambuilding exercises.

Advanta Business Services, a financial services company, offered business credit cards and leasing services to small and mid-sized companies. At its height, there were 700 employees located in New Jersey, Pennsylvania and Utah.Created a yearly bottom-line savings of over $100,000 by building internal capacity for training design and delivery. Topics included: Performance Management, Consultative Selling, Change Management, Client Service Skills, and Team Building. Worked closely with senior management to implement a training approach linked to the organization's strategic business plan. The result was a training function viewed as a valued business partner.Led a cross-divisional project team charged with creating a performance management process. The model was embraced by the Office of the Chair and leveraged by all Advanta Corporation subsidiaries. Built, administered, and interpreted a company wide needs assessment utilizing a performance-consulting model. The results were used to establish a year-long training plan.

M.Ed.

Bachelor Of Arts