Please complete the CAPTCHA to continue
@cosocloud.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Mark Douglas is listed as Head of Customer Success @ CoSo Cloud, LLC at CoSo Cloud, LLC, a company with 56 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at cosocloud.com and a matched LinkedIn profile for Mark Douglas.
Mark Douglas previously worked as Head of Customer Success at Coso Cloud, Llc and Sr. Program Manager at Coso Cloud, Llc. Mark Douglas holds Bs, Political Economy Of Natural Resources from University Of California, Berkeley.
This section adds company-level context without repeating Mark Douglas's masked contact details.
AeroLeads found 1 current-domain work email signal for Mark Douglas. Compare company email patterns before reaching out.
-Proven Customer Success Leader in SaaS/Cloud Customer Success, Service Delivery, and Program Management with 10+ years of experience nurturing strategic customer relationships. -Customers consist of Fortune 500, medium to large enterprise, and federal representing a wide variety of industries including Finance, Healthcare, and Automotive.-Manage complex customer and partner relationships to meet virtual training and collaboration needs.-Focused on enabling and mentoring teams to deliver great customer experiences.-Internally work to promote a culture of customer empathy, advocacy, engagement, and strategic planning resulting in increased adoption and account growth.-Problem solver who enjoys digging into the data to understand customer health/needs and working cross functionally to improve CX and CO.
Listed skills include Vendor Management, Program Management, Operations Management, Release Management, and 27 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Leadership and management of CoSo Cloud's CSM team that owns the post-sales customer relationship and experience. The CoSo Customer Success team provides the following:-Onboarding-Strategic account planning and solution strategy-Account usage and data analysis around adoption-Support organization assistance and enablement-Pre and post-production support.
San Francisco, CA
Responsible for post-sales relationship and success of assigned Enterprise Commercial and Federal customers.
San Francisco, CA
Managed program portfolio across four key market research product platforms with responsibilities including planning, project initiation and management, business requirements analysis and functional specification development, resource allocation, technical road maps, communication of project health, PMO governance, and process improvements. Programs.
San Francisco, CA
Responsible for all operational aspects for 3 data collection and reporting platforms which included data acquisition, data processing, report generation, data quality, financial planning, and resource management. Managed day-to-day activities of a team of 15 including offshore resources in India.
San Francisco, CA
Managed Hosted Operations Support personnel and related projects for the Critical Path hosted (Saas) messaging platform which included managing the email Spam group responsible for tracking and responding to email abuse activities, customer website branding customization, customer implementation, and application monitoring development.
San Francisco, CA
Managed 24X7 group responsible for monitoring, identifying, and escalating production issues and maintain customer Service Level Agreements for up time and issue response on hosted messaging platform (SaaS).
San Francisco, CA
Responsible for resolving customer technical issues, escalations to operations, custom directory synchronizations, and documentation upkeep for email messaging gateway systems.
Other employees you can reach at cosocloud.com. View company contacts for 56 employees →
Dan Mazik
Colleague at Coso Cloud, Llc
Westerville, Ohio, United States, United States
View →
FB
Faiza Bounetta
Colleague at Coso Cloud, Llc
Pleasanton, California, United States, United States
View →
WJ
William Johnson
Colleague at Coso Cloud, Llc
Gastonia, North Carolina, United States, United States
View →
NA
Nadeem Ahmed
Colleague at Coso Cloud, Llc
Pakistan, Pakistan
View →
AF
Alyx Flannery
Colleague at Coso Cloud, Llc
Pittsburg, California, United States, United States
View →
AK
Andriy Kundelyev
Colleague at Coso Cloud, Llc
Ukraine, Ukraine
View →
JJ
Jorma Jennings
Colleague at Coso Cloud, Llc
Denver, Colorado, United States, United States
View →
AG
Aj Gorton
Colleague at Coso Cloud, Llc
Greater Phoenix Area, United States
View →
AS
Alina Stets
Colleague at Coso Cloud, Llc
San Francisco, California, United States, United States
View →
ML
Marina Lebedeva
Colleague at Coso Cloud, Llc
Ukraine, Ukraine
View →
Quick answers generated from the profile data available on this page.
Mark Douglas works for CoSo Cloud, LLC.
Mark Douglas is listed as Head of Customer Success @ CoSo Cloud, LLC at CoSo Cloud, LLC.
AeroLeads has found 1 work email signal at @cosocloud.com for Mark Douglas at CoSo Cloud, LLC.
Mark Douglas is based in San Francisco Bay Area, United States, United States while working with CoSo Cloud, LLC.
Mark Douglas has worked for Coso Cloud, Llc, Nielsen Mobile, Nielsen Mobile (Telephia), Critical Path, and Fabrik Communications.
Mark Douglas's colleagues at CoSo Cloud, LLC include Dan Mazik, Faiza Bounetta, William Johnson, Nadeem Ahmed, and Alyx Flannery.
You can use AeroLeads to view verified contact signals for Mark Douglas at CoSo Cloud, LLC, including work email, phone, and LinkedIn data when available.
Mark Douglas holds Bs, Political Economy Of Natural Resources from University Of California, Berkeley.
Mark Douglas is listed with skills including Vendor Management, Program Management, Operations Management, Release Management, Business Intelligence, Saas, Application Development, and Cross Functional Team Leadership.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Mark Douglas you were looking for.
