Mark Schmitt Email & Phone Number

Greater Minneapolis-St. Paul Area

Outcome oriented delivery leader responsible for scoping, designing, and leading delivery teams, often comprised of both consultants and clients. Many of my delivery experiences are tied to technology development and deployment, other times the output is an assessment, operating model, technology strategy, or product roadmap. In all cases, I like to start with desired outcomes and metrics to understand what success looks like to different stakeholders. Skilled at collaborating across multiple levels of the organization, program management, operating model development, story telling, and agile coaching. Industry experience includes financial services, insurance, food/ag, government, retail, manufacturing, travel, and medical.Other roles and skills include:- Product Model Strategy and Transformation- Modern Portfolio Management- Sr. Scrum Master- Program Manager- SAFe Release Train Engineer for Digital Transformation- Product Management- Workshop facilitation- OKR planning and alignment to work efforts

Greater Minneapolis-St. Paul Area

Developed Strategic Initiatives for the infrastructure organization: Infrastructure as a Service, Platform as a Service, IT Service Management, and Network Ops. Created detailed assessments, recommendations, and business cases to realize strategic goals. Led proof of concepts for Apprenda and Pivotal PaaS technologies.Helped define and implement Software Delivery Management program to standardize architecture, improve CICD toolsets, and drive an Agile Transformation across development teams. Led value stream mapping efforts to minimize waste and maximize customer value. Managed strategy consultants from Deloitte, McKinsey, and Accenture as well as small teams of FTEs.

Multiple Locations Across The Us

IT Service Management consultant supporting strategy, process and technology projects in the Infrastructure / ITIL space. Sample project experience:- Financial Services - evaluated a series of high-profile network interruptions and launched 12-month series of remediation activities- Financial Services - assessed internal ITIL and service management processes and toolsets; recommended a series of tactical as well as large strategic efforts to address risks- Retail - Led a team of internal developers, software vendors, and external consultants in overhauling the existing Change Management process and toolset.- Government - Redesigned server, storage, and network solutions for an aging tax credit system. - Insurance - built processes and configured new software to provide real-time transaction data from internal claims engines.

Greater Minneapolis-St. Paul Area

Greater Chicago Area