Hold leadership role encompassing three products for Planview and subsequent vertical growth. Own all phases within Lean-Agile in Portfolio and Resource Management, maximizing team output and value awareness. Foster a cohesive vision to gain optimal functionality and delivery through viable roadmap for continuous improvement. Initiate methodologies and technological realities to accelerate performance targets. Perform stakeholder and supplier mapping to capture engagement. Manage front-to-back deployment. Serve as project management support. Direct Subject Matter Experts (SMEs), System Administrators, System Developers, and Scrum Master. Collaborate with Enterprise Architects and Solution Architects.➤ Recognized with Vision Award by Planview based upon exceptional ability to capitalize on ROI and engagement; only eight from more than 4,500+ selected for award recognition.➤ Promoted to position based upon proven ability to envision a goal, establish a team strategy, and create a productive, highly functional group focused on delivering results within budget and timeline.➤ Drove product roadmap, including new features and capabilities, contracting or supplier changes, performance quality, and ROI on product.➤ Developed and delivered global training programs (onsite and virtual) across various platforms.Identified opportunities to reduce technical debt, eliminating redundant steps and cumbersome processes to eradicate waste and strengthen operational value. ➤ Held Technical Governance Forum Lead for cross-process gaps and global changes; mitigated configuration conflicts and enabled successful organizational scope adoption on new projects while protecting existing solution in production system.

Build technology roadmaps for systems in Planview landscape. Coach and support change management projects. Deliver operational review and approve end-to-end shared configuration and platform process design; hold key advisory role while working with system designers and SMEs. Secure platform integrity, sustainability, and scalability. Drive continuous improvements and best practices. Deliver cross-functional support, including Solution Architects in constructing blueprint and Enterprise IT Architecture. Verify changes integrated in business processes and IT services to support solution and go-live.➤ Promoted to position based upon grasp of Planview platform, development of strong governance, and focus on building viable solutions while adhering to strategic roadmap performance targets. ➤ Held key advisory role in detailed design of end-to-end processes, working in collaboration with system designers and SMEs.➤ Oversee projects throughout full-cycle, e.g. information gathering, finances, resources, stakeholders, workflow prioritization and reporting.➤ Led Continuous Improvement Forum addressing technical governance of system, including assigning roles, developing accountability benchmarks, and detailing solution protocols.

Hold global technical leadership role for Portfolio and Resource Management solution. Manage vendor consultant activities and deliverables. Guide project and team members from initial planning stage to adoption readiness, verifying resolution of configuration conflicts and internal/external onboarding. Make logical decisions based upon short- and long-term goals, ensuring alignment with Enterprise Strategy roadmap. Lead Change and Release Management Advisory Board. Appointed Cluster Coordinator for Americas. ➤ Promoted to position based upon performance, quality of work, and high-end deliverables with capacity to communicate effectively with key stakeholders, such as Work Managers, Director, and VPs.➤ Exercised leadership / mediation skills in resolving friction between conjoined projects; built a collaborative atmosphere resulting in efficient deployment of different processes on same platform.➤ Demonstrated innate ability to foresee future business needs and potential challenges, preemptively creating viable pathways to deliver innovative solutions and mitigate unforeseen challenges.➤ Recognized potential strengths in team members, mentoring and coaching to promote professional growth, inner confidence, and enhanced performance.

Contact for service management application; oversaw adoption of tool and potential changes. Performed business modeling. Led high-level management meetings; interfaced across ranks with directors, service delivery managers, and 25K end users. Named Change and Release Manager. ➤ Nominated Business Intelligence Expert for Service Management Reports / Analytics for deep knowledge in service management master data plus application processes and technical expertise. ➤ Successfully developed report for Virtual Desktop Infrastructure (VDI) for server and mail service, including ongoing assessment and use of best practices through continuous improvements.➤ Excelled in logical presentation of training protocols, esteemed by global audience due to ability to clearly understand and apply training standards.