Melanie Young Email and Phone Number

-Provides technical support for all RCSA program activity within the eGRC tool, including but not limited to troubleshooting, end user testing, documenting and tracking incidents, and access management.-Provides administrative support for the management of Process Universe changes, including compiling materials and minutes for governance groups, identifying and tracking change events for change management controls, and processing changes in eGRC.-Performs quality assurance reviews and other continuous monitoring activities to ensure RCSA assessments and Process Universe changes are complete, accurate, and timely in adherence to Program requirements.-Develops and conducts data analysis and reconciliation routines to proactively assess data quality and integrity, including the identification and resolution of discrepancies.-Designs and builds aggregated reporting in Tableau for ongoing monitoring of the RCSA Program across all functions.-Recommends and implements enhancements to existing Tableau dashboards, SharePoint data sources, and DataMart to provide additional data insights and cross-functional views.-Creates, maintains, and automates reporting and metrics to provide both recurring and real-time insights on the status of all RCSA assessments and Process Universe changes that are visually appealing, user friendly, and adaptable for various levels of key stakeholders.-Creates, manages, and updates critical documentation such as EPG job aids, training materials, and procedural documentation for various levels of cross-functional stakeholders.-Assists in training/onboarding of Process Owners and other key stakeholders on RCSA process and eGRC.

-Provided strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus- Manages the invoicing process, creating new procedures, templates, and communication among business partners-Supervised projects and/or introduction of new initiatives, systems, products and services and processes coordination across the global operations department- Prepared daily, monthly, and quarterly reports supporting commodities trading activity and sales and use tax reports, explaining drivers to upper management-Analyzed, designed, documented, and implemented internal reporting systems and procedures for the organization or business entity, within specified functional area of operations - Served as a main point of contact for departments evaluating, planning, and implementing improvements in processes, practices and organizational effectiveness

-Managed application pipelines, including: submission of mortgage applications into the system, completing pricing tools, deal worksheets for minimum loan sizes of $550,000-Analyzed private bank client balance sheets and cash flow to formulate a mortgage solution that meets the client's needs and is consistent with the firm's risk parameters- Onboarded clients and managed the overall client experience throughout the loan application process-Collaborated with internal team members and bankers to address data quality questions and research/resolve all internal issues-Coordinated the application, origination and closing process end-to-end, including receipt of all necessary documentation from clients and/or Bankers

-Identified key trends and opportunities in the retail electric, clean energy, and technology industries-Provided insight to the team in order to develop new products and uncover actionable insights that help propel the business forward-Developed detailed, quantitative analysis that supports meaningful insights for new product development.-Analyzed reporting metrics and provide recommendations on opportunities to optimize and improve new product performance-Developed and maintains regular reporting related to potential new products and growth opportunities, as well as current products in market-Collaborated closely with internal new product team members to develop reporting processes that ensure each team has the data needed to achieve performance targets

-Provided insight in order to benefit from additional credits and incentives that may be applicable-Consulted with CPAs and the C-level suite on tax incentive credits and related business process-Collaborated and coordinated closely with quality control, client relations, accounting, and tax controversy departments to ensure client satisfaction-Acted as a trusted tax consultant to alliantgroup's clients-Analyzed client financials, projects, and documentation while identifying client value